How can we help you?

How can we help you?

How can we help you?

Save yourself a call. Find the answer online.

Save yourself a call. Find the answer online.

Save yourself a call. Find the answer online.

The best ways to reach us

The best ways to reach us

The best ways to reach us

We record all telephone calls received through your contact as part of our commitment to providing the best possible service to our customers. Call recording privacy statement.

We record all telephone calls received through your contact as part of our commitment to providing the best possible service to our customers. Call recording privacy statement.

We record all telephone calls received through your contact as part of our commitment to providing the best possible service to our customers. Call recording privacy statement.

General enquiries

General enquiries

General enquiries

For residential

0800 800 123

We're available:
8am-8pm Mon-Fri
9am-6pm Sat-Sun


From mobile

0800 800 163

We're available:
8am-8pm Mon-Fri
9am-6pm Sat-Sun


Faults, lost /
stolen mobiles

120

We're available:
24 hours a day


Business

0800 287 463

We're available:
8am-6pm Mon-Fri
For general enquiries

Or try one of these

Or try one of these

Or try one of these

Customer
resolutions

PO Box 1473
Christchurch 8140


Directory
assistance

National 018
International 0172


Billing and
world clock

0800 000 000
 


Calling
assistance

National 010
International 0170 


Mobile usage
and balance

*333 from your mobile
 


Roaming
helpdesk

0800 492 120
+64 3 371 0866


From
overseas

From Australia +1800 730 064
FREE PHONE NUMBERS


Asian
languages