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This guide tells you what’s going to happen, how long it will take and what you need to do at each step of the journey.
To get started, just choose the step you're at below.
We’ve got your order and we’re preparing for your installation.
This step is for people on a shared driveway, in an apartment or renting their home.
Meeting the installer to plan your installation is the single most important thing you'll do!
Now that you have a plan in place, it's time to connect the fibre from the street to your house.
Now that fibre's connected outside, its time to finish the job inside.
Now that your Spark Ultra Fibre is connected, let’s talk about getting the best performance.