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Set up security questions for Xtra

Know your Xtra Mail password, and want to keep your emails secure? Learn how to change your password and set up security questions in Webmail.

Set up security questions and answers

  1. Sign in to Webmail
  2. Select the menu icon. This looks like three lines stacked on top of each other. It's in the upper right corner of your inbox.
  3. Select My account from the drop-down menu.
  4. Select Edit under Security questions and answers.
  5. Select a security question from the drop-down menu.
  6. Type in your answer and then type in your password.
  7. Select Update.
  8. When you see the green confirmation message, select Back to inbox. This will be above Manage this email account.

Change your password

  1. You can change your password in Webmail. You can also change it here
  2. Select the menu icon. This looks like three lines stacked on top of each other. It's in the upper right corner of your inbox.
  3. Select My account from the drop-down menu.
  4. Select Change password under Password.
  5. Type in your current password, a new password and then type in your new password again to confirm it.
  6. Select Update.
  7. When you see the green confirmation message, select Back to inbox. This will be above Manage this email account.
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