Wondering how to top up your credit? You can top up your prepaid mobile, tablet/iPad and T-Stick with different methods. There are two forms of payment for prepaid recharge:

  • Prepaid Voucher
  • Credit/Debit Card

Once you know what you want to pay with, you can choose how you want to get to Spark and recharge. Online or over the phone, select the top up method that suits you and your device.

Don't know your phone number? See How do I find my T-Stick, Tablet or Mobile phone number?.

Spark Voucher

Spark Voucher

Spark Voucher

  1. Tap the menu icon, then select Top Up from the list of options:
  2. Next, choose the mobile number you want to top up and tap Continue:
  3. Tap the Voucher tab
  4. Enter your voucher number, then tap the Top Up button.
  5. That’s it! You should see a confirmation message to let you know the top up is good to go:
  1. Tap the menu icon, then select Top Up from the list of options:
  2. Next, choose the mobile number you want to top up and tap Continue:
  3. Tap the Voucher tab
  4. Enter your voucher number, then tap the Top Up button.
  5. That’s it! You should see a confirmation message to let you know the top up is good to go:
  1. Tap the menu icon, then select Top Up from the list of options:
  2. Next, choose the mobile number you want to top up and tap Continue:
  3. Tap the Voucher tab
  4. Enter your voucher number, then tap the Top Up button.
  5. That’s it! You should see a confirmation message to let you know the top up is good to go:

Credit / Debit Card

Credit / Debit Card

Credit / Debit Card

  1. Tap the menu icon, then select Top Up from the list of options:
  2. Next, choose the mobile number you want to top up and tap Continue
  3. Choose how much you top up by sliding the white button with your finger from left to right. The top up slider starts at $0 and goes up to $50. Or tap Customise Amount if you want to enter a specific sum
  4. If your top up is just a one-off, tap the top up button at the bottom of the screen. Then all you need to add is your credit card details and you’re done.
  5. But if you’d like to set up an automatic top up instead, swipe the white button to the right
  6. You can set an auto top up to run when your balance gets low, or on the same date each month.
  1. Tap the menu icon, then select Top Up from the list of options:
  2. Next, choose the mobile number you want to top up and tap Continue
  3. Choose how much you top up by sliding the white button with your finger from left to right. The top up slider starts at $0 and goes up to $50. Or tap Customise Amount if you want to enter a specific sum
  4. If your top up is just a one-off, tap the top up button at the bottom of the screen. Then all you need to add is your credit card details and you’re done.
  5. But if you’d like to set up an automatic top up instead, swipe the white button to the right
  6. You can set an auto top up to run when your balance gets low, or on the same date each month.
  1. Tap the menu icon, then select Top Up from the list of options:
  2. Next, choose the mobile number you want to top up and tap Continue
  3. Choose how much you top up by sliding the white button with your finger from left to right. The top up slider starts at $0 and goes up to $50. Or tap Customise Amount if you want to enter a specific sum
  4. If your top up is just a one-off, tap the top up button at the bottom of the screen. Then all you need to add is your credit card details and you’re done.
  5. But if you’d like to set up an automatic top up instead, swipe the white button to the right
  6. You can set an auto top up to run when your balance gets low, or on the same date each month.

Spark Voucher

Spark Voucher

Spark Voucher

  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 1 to top up by voucher number
  5. Use the keypad to enter voucher number
  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 1 to top up by voucher number
  5. Use the keypad to enter voucher number
  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 1 to top up by voucher number
  5. Use the keypad to enter voucher number

Credit / Debit Card

Credit / Debit Card

Credit / Debit Card

  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 2 to top up by credit/debit card
  5. Use your key pad to select amount $10 - $100or press 9 to choose your own amount(minimum top up is $10).
  6. You will be directed to a secure payment facility to enter you credit card details
  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 2 to top up by credit/debit card
  5. Use your key pad to select amount $10 - $100or press 9 to choose your own amount(minimum top up is $10).
  6. You will be directed to a secure payment facility to enter you credit card details
  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 2 to top up by credit/debit card
  5. Use your key pad to select amount $10 - $100or press 9 to choose your own amount(minimum top up is $10).
  6. You will be directed to a secure payment facility to enter you credit card details

Online Top Up requires a credit/debit card

  1. Fill out the form at www.spark.co.nz/topuponline

You can download the BNZ Mobile app from the App Store (for iPhone and iPad) or Google Play TM (for AndroidTM).

If you are not a BNZ customer you can join from the app.

After you've logged into BNZ Mobile:

  1. Choose Top up from the menu
  2. Select the account you want the amount to come from
  3. Enter in the mobile number you want to credit and set amount
  4. Select Top up and click Confirm
  5. We will send you a text to confirm successful top up

Spark Voucher

Spark Voucher

Spark Voucher

  1. Tap the menu icon, then select Top Up from the list of options:
  2. Next, choose the mobile number you want to top up and tap Continue:
  3. Tap the Voucher tab
  4. Enter your voucher number, then tap the Top Up button.
  5. That’s it! You should see a confirmation message to let you know the top up is good to go:
  1. Tap the menu icon, then select Top Up from the list of options:
  2. Next, choose the mobile number you want to top up and tap Continue:
  3. Tap the Voucher tab
  4. Enter your voucher number, then tap the Top Up button.
  5. That’s it! You should see a confirmation message to let you know the top up is good to go:
  1. Tap the menu icon, then select Top Up from the list of options:
  2. Next, choose the mobile number you want to top up and tap Continue:
  3. Tap the Voucher tab
  4. Enter your voucher number, then tap the Top Up button.
  5. That’s it! You should see a confirmation message to let you know the top up is good to go:

Spark Voucher

Spark Voucher

Spark Voucher

  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 1 to top up by voucher number
  5. Use the keypad to enter voucher number
  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 1 to top up by voucher number
  5. Use the keypad to enter voucher number
  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 1 to top up by voucher number
  5. Use the keypad to enter voucher number

Credit / Debit Card

Credit / Debit Card

Credit / Debit Card

  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 2 to top up by credit/debit card
  5. Use your key pad to select amount $10 - $100or press 9 to choose your own amount(minimum top up is $10).
  6. You will be directed to a secure payment facility to enter you credit card details
  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 2 to top up by credit/debit card
  5. Use your key pad to select amount $10 - $100or press 9 to choose your own amount(minimum top up is $10).
  6. You will be directed to a secure payment facility to enter you credit card details
  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 2 to top up by credit/debit card
  5. Use your key pad to select amount $10 - $100or press 9 to choose your own amount(minimum top up is $10).
  6. You will be directed to a secure payment facility to enter you credit card details

Online Top Up requires a credit/debit card

  1. Fill out the form at www.spark.co.nz/topuponline

Spark Voucher

Spark Voucher

Spark Voucher

  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 1 to top up by voucher number
  5. Use the keypad to enter voucher number
  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 1 to top up by voucher number
  5. Use the keypad to enter voucher number
  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 1 to top up by voucher number
  5. Use the keypad to enter voucher number

Credit / Debit Card

Credit / Debit Card

Credit / Debit Card

  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 2 to top up by credit/debit card
  5. Use your key pad to select amount $10 - $100or press 9 to choose your own amount(minimum top up is $10).
  6. You will be directed to a secure payment facility to enter you credit card details
  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 2 to top up by credit/debit card
  5. Use your key pad to select amount $10 - $100or press 9 to choose your own amount(minimum top up is $10).
  6. You will be directed to a secure payment facility to enter you credit card details
  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 2 to top up by credit/debit card
  5. Use your key pad to select amount $10 - $100or press 9 to choose your own amount(minimum top up is $10).
  6. You will be directed to a secure payment facility to enter you credit card details

Online Top Up requires a credit/debit card

  1. Fill out the form at www.spark.co.nz/topuponline

There are a few ways you can top up your phone with your Prepaid Top Up voucher.

Things to know

Once you have Topped up your phone, the credit will be valid for 12 months from when you first purchase the voucher. If you don't add credit to your phone within 12 months, your prepaid account will become inactive and any unused credit will expire. So all you need to do is simply Top-up your mobile at least once every 12 months to keep your prepaid account and phone number active.


Smartphone App

  1. Tap Imageon your smartphone
  2. Tap Image
  3. Tap Top Up
  4. Enter your mobile number or another Spark mobile number you wish to Top Up
  5. Enter Voucher number
  6. Tap Top Up
  7. A confirmation message Top Up Successful will display

Back to Top


Your Spark for mobile

  1. Select Imageon your mobile
  2. Select Top Up a Mobile
  3. Select Top Up by Voucher
  4. Enter the mobile number
  5. Enter Voucher number
  6. Select Top Up

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Calling

  1. Dial 0800 32 32 32 or *333 from your mobile
  2. Select 1 for Top Up
  3. Enter your mobile number
  4. Select 1 up by voucher number 
  5. Use the keypad to enter  voucher number

Back to Top

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