Broadband Outages | Spark NZ

internet outage info

If there seems to be a fault with your Spark internet and you can’t see any details mentioned below, please check out the outage map.

Tuesday 27th September, last updated @ 7:30 pm

INTERNET - PLANNED WORK

Wednesday 28th September

We’re making some changes to the Broadband network today. This will cause a  loss of Internet service for some customers in the below areas. Please see below for further timings.

  • Thames-Coromandel District, Tairua (between 7am – 6pm)
  • Clutha District, Heriot (between 7am – 6pm) 

If you continue to have issues getting back online, please try unplugging the power cord to your modem, and then plug it back in after 60 seconds

 

Thursday 29th September

We’re making some changes to the Broadband network today. This will cause a  loss of Internet service for some customers in the below areas. Please see below for further timings.

  • Thames-Coromandel District, Tairua (between 7am – 6pm)
  • Clutha District, Heriot (between 7am – 6pm) 

If you continue to have issues getting back online, please try unplugging the power cord to your modem, and then plug it back in after 60 seconds