Broadband service alert - Service alert - Help - Personal - Spark New Zealand.

internet outage info

If there seems to be a fault with your Spark internet and you can’t see any details mentioned below, please check out the outage map.

Tuesday 3rd May, last updated @ 8:00pm

INTERNET - PLANNED WORK

Tuesday 3rd May

We’re making some changes to the Broadband network today. This will cause a  loss of Internet service for some customers in the below areas. Please see below for further timings.

  • Manukau City (between 11pm – 5am)

If you continue to have issues getting back online, please try unplugging the power cord to your modem, and then plug it back in after 60 seconds

 

Thursday 5th May

We’re making some changes to the Broadband network today. This will cause a  loss of Internet service for some customers in the below areas. Please see below for further timings.

  • Opotiki District (between 11pm – 6am)
  • Region, Town/Suburb (between 11pm – 6am)

If you continue to have issues getting back online, please try unplugging the power cord to your modem, and then plug it back in after 60 seconds

 

Friday 6th  May

We’re making some changes to the Broadband network today. This will cause a  loss of Internet service for some customers in the below areas. Please see below for further timings.

  • South Taranaki District, Manutahi (between 9.30am – 3.30pm)

If you continue to have issues getting back online, please try unplugging the power cord to your modem, and then plug it back in after 60 seconds