Broadband service alert - Service alert - Help - Personal - Spark New Zealand.

internet outage info

If there seems to be a fault with your Spark internet and you can’t see any details mentioned below, please check out the outage map.

Monday 25th July, Last updated at 11.50 am

INTERNET NETWORK - PLANNED WORK

Tuesday 26th July

We’re making some changes to the Broadband network today. This will cause a  loss of Internet service for some customers in the below areas. Please see below for further timings.

  • Nelson City, Stoke (between 8am – 5pm)

If you continue to have issues getting back online, please try unplugging the power cord to your modem, and then plug it back in after 60 seconds

 

Wednesday 27th July

We’re making some changes to the Broadband network today. This will cause a  loss of Internet service for some customers in the below areas. Please see below for further timings.

  • Hamilton & Tauranga (between 11pm – 6am)
  • Waipa District, Cambridge (between 11pm – 6am) 

If you continue to have issues getting back online, please try unplugging the power cord to your modem, and then plug it back in after 60 seconds

 

Friday 29th July

We’re making some changes to the Broadband network today. This will cause a  loss of Internet service for some customers in the below areas. Please see below for further timings.

  • Taranaki, Frankleigh Park (between 8am – 4.30pm)

If you continue to have issues getting back online, please try unplugging the power cord to your modem, and then plug it back in after 60 seconds