Mobile Outages | Spark NZ

MOBILE outage info

If there seems to be a fault with your Spark mobile and you can’t see any details mentioned below, please check out the outage map.

Tuesday 27th September, last updated @ 7:30 pm

SAMSUNG GALAXY NOTE7 UPDATE

Following Samsung’s notice of a global recall of the Galaxy Note 7, Spark will not be selling the device until further notice.

However, if you bought a Note 7 prior to the recall and exchanged it for a J5 to use temporarily, you are now able to get a new Note 7 replacement. Please visit your nearest Spark store to get your new device.

Your safety is extremely important to us, so if you still have an original Note 7, please visit a Spark store as soon as you possibly can to exchange it for a new one.

MOBILE - PLANNED WORK

Wednesday 28th September

We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings

  • Canterbury, Waimakariri - Ohoka (between 7am – 6pm)
  • Canterbury, Christchurch (between 8am – 6pm)
  • Canterbury, Christchurch (between 9am – 6pm)

Customers may experience connectivity issues or a “No Service” message on their mobile during this time

 

Thursday 29th  September

We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings

  • Canterbury, Waimakariri - Kaiapoi (between 1am – 6am)
  • Canterbury, Christchurch (between 8am – 6pm)

Customers may experience connectivity issues or a “No Service” message on their mobile during this time

 

Friday 30th  September

We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings

  • Canterbury, Waimakariri - Cust (between 7am – 6pm)
  • Waikato, Hampton Downs (between 6pm – Midnight)
  • Auckland, Dairy Flat - Fairview Rd (between 7am - 12pm)

Customers may experience connectivity issues or a “No Service” message on their mobile during this time

 

Saturday 1st October

We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings

  • Canterbury, Waimakariri - Cust (between 7am – 6pm)
  • Auckland, Dairy Flat - Fairview Rd (between 7am - 12pm)

Customers may experience connectivity issues or a “No Service” message on their mobile during this time

 

Sunday 2nd October

We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings

  • Auckland, Dairy Flat - Fairview Rd (between 7am – 12pm)