Mobile service alert - Service alert - Help - Personal - Spark New Zealand.

MOBILE outage info

If there seems to be a fault with your Spark mobile and you can’t see any details mentioned below, please check out the outage map.

Wednesday 25th May, last updated @ 7:45pm

USAGE METER ISSUE

Some customers may be having an issue with their data usage displaying incorrectly on the Spark app and online. Our engineers are working to resolve this as quickly as possible, apologies for any inconvenience caused.

MOBILE NETWORK - PLANNED WORK

 

 

 

Thursday 26th May

We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings

  • Auckland, Eden Park (between 8am – 6pm)
  • South Taranaki, Manaia (between 11pm – 6am)

Customers may experience connectivity issues or a “No Service” message on their mobile during this time

 

Sunday 29th May

We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings

  • Central Auckland, Downtown Outdoor (between 9pm – 11pm)

Customers may experience connectivity issues or a “No Service” message on their mobile during this time