Please fill out the relevant fields and click the Submit button to continue.

Any fields marked with an * must be completed.

You will need to pay any existing account balance once your Direct Debit is in place. The Direct Debit will only trigger when a new bill is generated.

Please note: You must be a residential customer to use this form. Business customers please use the online Business Direct Debit form.

Your details

Please enter your Spark phone number or Spark account number or both for the account you wish to Direct Debit.
(This phone number is associated to the Spark account you want the Direct Debit set up against)
(This is the 9-digit number printed on the top of your Spark bill)
(If different from above)

Bank account details

Bank
Branch
Account number
Suffix
If your bank is not included in the list of banks, please Download a Direct Debit form (PDF 366 KB)