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Dual
number

Two numbers on one phone line.

Get two different numbers on the same phone line. You can use one for home calls and the other as a work or fax number. Or give them out as different public and private numbers. No flash equipment is needed, a standard phone can do it all.

If you have voicemail or call diversion activated on your main number, other people can still contact you on your Dual Number. Or you can use your Dual Number for faxes and the main number for calls. That way you'll never miss a fax or risk having it corrupted.

Your main number and your Dual Number use the same phone line, so you won’t be able to use both numbers at the same time.  

Dual Number on a Fibre landline

Dual Number is available in the Connector feature pack for Fibre landline.  

Fibre landline feature packs

Get your landline working for you with our feature packs for Fibre landline.

 

Learn more

Dual Number on a copper landline

 

Things you should know

  • Dual Number requires a touch-tone phone and is available in most areas.
  • You can't use both numbers at the same time. For example, you can't send a fax and make a phone call.
  • Any calls you get from your Dual Number won't be diverted or answered by your Call Minder/voicemail. Only calls to the main number will divert.
  • Dual Number isn't available for Wireless landline.
  • To enable Dual Number you need to apply for an additional phone number on your existing phone line.
  • Spark requires 30 days' notice of cancellation of this service. This means the usual charges will continue to apply for 30 days after the date you cancel your service, even if it's disconnected within that period.
  • In some cases this service may not be available or is limited due to network constraints and incompatibility with other products and services.