broadband assist

Broadband Assist is a tool to help you get set up and sort out the most common broadband connection and email problems, keeping you connected when you most need to be. The Broadband Assist is free to use for Spark Broadband customers.

What else you should know...

  • To use Broadband Assist your computer needs to be running either Windows Vista, Windows 7, Windows 8, Windows 8.1, OS X Mountain Lion, OS X Mavericks, or OS X Yosemite.
  • Broadband Assist is up to 20MB to download and will count towards your monthly data allowance.
  • For remote access you will need a web browser on your computer.