content image

GET THE LATEST PHONE
EVERY YEAR

Trade up on selected devices for $149 any time after 12 months*, when you sign up each year to a $59.99 or above Open Plan on 24 months interest free.

content image

GET THE LATEST PHONE
EVERY YEAR

Trade up on selected devices for $149 any time after 12 months*, when you sign up each year to a $59.99 or above Open Plan on 24 months interest free.

content image

GET THE LATEST PHONE
EVERY YEAR

Trade up on selected devices for $149 any time after 12 months*, when you sign up each year to a $59.99 or above Open Plan on 24 months interest free.

How the offer works


Step 1: Buy the latest

Choose the iPhone 7 or the iPhone 7 Plus, the Samsung Galaxy S7 or S7 edge on an eligible plan and pay off with interest free payments. You’ll automatically be eligible for trade up.


Step 2: Trade up

After 12 months of payments head in store and trade up your current phone to the latest for just $149*.

We will contact you upon reaching eligibility.


Step 3: Get the latest

Sign up to the latest device on a $59.99+ Open Plan with 24 month interest free payments.

How to trade up

How to trade up

How to trade up

If you're already eligible for Trade Up, you can redeem your offer 12 months after your plan's start date.

When you return your current phone it's important you back up your data as well as make sure it's in good working condition.

Keep an eye out for a reminder email or sms to tell you when your 12 months is up.

Already Eligible?

If you bought an iPhone 6s 12 months ago, you could already be eligible, head in store to find out.

If you're already eligible for Trade Up, you can redeem your offer 12 months after your plan's start date.

When you return your current phone it's important you back up your data as well as make sure it's in good working condition.

Keep an eye out for a reminder email or sms to tell you when your 12 months is up.

Already Eligible?

If you bought an iPhone 6s 12 months ago, you could already be eligible, head in store to find out.

If you're already eligible for Trade Up, you can redeem your offer 12 months after your plan's start date.

When you return your current phone it's important you back up your data as well as make sure it's in good working condition.

Keep an eye out for a reminder email or sms to tell you when your 12 months is up.

Already Eligible?

If you bought an iPhone 6s 12 months ago, you could already be eligible, head in store to find out.

Your phone needs to be undamaged and in good working order. When you bring it into store we will assess the condition before we can accept the Trade Up.

See below for the definitions of "working" and "damaged".

Your phone needs to be undamaged and in good working order. When you bring it into store we will assess the condition before we can accept the Trade Up.

See below for the definitions of "working" and "damaged".

Your phone needs to be undamaged and in good working order. When you bring it into store we will assess the condition before we can accept the Trade Up.

See below for the definitions of "working" and "damaged".

Please back up all data on your phone before trading up, this includes contacts, music, messages, photos and videos.

  • Apple: Please follow the instructions on the Apple support site
  • Android: Please check your device's support information

Please back up all data on your phone before trading up, this includes contacts, music, messages, photos and videos.

  • Apple: Please follow the instructions on the Apple support site
  • Android: Please check your device's support information

Please back up all data on your phone before trading up, this includes contacts, music, messages, photos and videos.

  • Apple: Please follow the instructions on the Apple support site
  • Android: Please check your device's support information

Apple Phones

All iOS versions: Please remove any personal data on the phone

  1. Go into Settings
  2. Tap General
  3. Tap Reset
  4. Tap Erase All Content and Settings.

iOS 7 or above: Please also disable your Find My Phone app

  1. Go into Settings
  2. Tap iCloud
  3. Scroll down to Find My Phone and disable
  4. When prompted, ask your customer to enter their Apple ID
  5. Select Turn Off

More information on disabling Find My Phone is available on the Apple support site.

Android Phones

All Android OS versions

Apple Phones

All iOS versions: Please remove any personal data on the phone

  1. Go into Settings
  2. Tap General
  3. Tap Reset
  4. Tap Erase All Content and Settings.

iOS 7 or above: Please also disable your Find My Phone app

  1. Go into Settings
  2. Tap iCloud
  3. Scroll down to Find My Phone and disable
  4. When prompted, ask your customer to enter their Apple ID
  5. Select Turn Off

More information on disabling Find My Phone is available on the Apple support site.

Android Phones

All Android OS versions

Apple Phones

All iOS versions: Please remove any personal data on the phone

  1. Go into Settings
  2. Tap General
  3. Tap Reset
  4. Tap Erase All Content and Settings.

iOS 7 or above: Please also disable your Find My Phone app

  1. Go into Settings
  2. Tap iCloud
  3. Scroll down to Find My Phone and disable
  4. When prompted, ask your customer to enter their Apple ID
  5. Select Turn Off

More information on disabling Find My Phone is available on the Apple support site.

Android Phones

All Android OS versions

Then you're ready to Trade Up

Then you're ready to Trade Up

Then you're ready to Trade Up

Just head in store, sign up to a new eligible plan and select your brand new device.

A one off fee of $149 will be charged to your next bill.

Just head in store, sign up to a new eligible plan and select your brand new device.

A one off fee of $149 will be charged to your next bill.

Just head in store, sign up to a new eligible plan and select your brand new device.

A one off fee of $149 will be charged to your next bill.

The mobile phone to be traded in must meet all of the conditions to be considered a 'working' phone; if only some of the conditions are met then the phone needs to be deemed a 'non-working' phone.

  • It must switch on and off
  • Be complete with battery and back cover (chargers are not required)
  • The integral bodywork should have no cracks, missing plastics / metal and there should be no missing buttons
  • The bodywork should not be hanging off the main body of the phone in any way
  • The LCD must be working and power up correctly, load the mobile's home screen and be able to access applications
  • The LCD must have no lines or missing pixels
  • The screen must be intact with no cracks
  • There should be no liquid damage
  • A white screen does not constitute a working phone
  • The stylus must be included if originally sold with the mobile
  • Slider mechanisms must function correctly

See the Damaged Phone tab for any other faults and defects that could make your current phone ineligible for trade up.

The mobile phone to be traded in must meet all of the conditions to be considered a 'working' phone; if only some of the conditions are met then the phone needs to be deemed a 'non-working' phone.

  • It must switch on and off
  • Be complete with battery and back cover (chargers are not required)
  • The integral bodywork should have no cracks, missing plastics / metal and there should be no missing buttons
  • The bodywork should not be hanging off the main body of the phone in any way
  • The LCD must be working and power up correctly, load the mobile's home screen and be able to access applications
  • The LCD must have no lines or missing pixels
  • The screen must be intact with no cracks
  • There should be no liquid damage
  • A white screen does not constitute a working phone
  • The stylus must be included if originally sold with the mobile
  • Slider mechanisms must function correctly

See the Damaged Phone tab for any other faults and defects that could make your current phone ineligible for trade up.

The mobile phone to be traded in must meet all of the conditions to be considered a 'working' phone; if only some of the conditions are met then the phone needs to be deemed a 'non-working' phone.

  • It must switch on and off
  • Be complete with battery and back cover (chargers are not required)
  • The integral bodywork should have no cracks, missing plastics / metal and there should be no missing buttons
  • The bodywork should not be hanging off the main body of the phone in any way
  • The LCD must be working and power up correctly, load the mobile's home screen and be able to access applications
  • The LCD must have no lines or missing pixels
  • The screen must be intact with no cracks
  • There should be no liquid damage
  • A white screen does not constitute a working phone
  • The stylus must be included if originally sold with the mobile
  • Slider mechanisms must function correctly

See the Damaged Phone tab for any other faults and defects that could make your current phone ineligible for trade up.

The following faults will constitute a non-working phone:

  • Missing battery or back cover
  • Missing buttons or cracked/missing bodywork
  • Doesn't power up beyond a white screen or welcome note
  • LCD has missing lines or pixels
  • Cracked screen
  • Liquid damage
  • Non-responsive touch screen
  • Badly scratched
  • Missing stylus
  • Faulty slider or hinge mechanism

The following faults are completely unacceptable:

  • Crushed, bent or broken in half
  • Missing a key component; Screen, Camera or Keypad
  • Very badly soiled

Extra points to note for iPhones:

  • A missing SIM gate constitutes a 'non-working' iPhone.
  • Cracked back cases around the charging port are common. They are acceptable as 'working' if the crack is less than approximately 1 Centimetre. Any longer cracks, or if the damage is extensive, constitutes a 'non-working' iPhone. Please use your discretion and if you feel the cracks are severe, pay the 'non-working price'.
  • iPhones on iOS 7 or above need to have the Find My Phone app disabled.

The following faults will constitute a non-working phone:

  • Missing battery or back cover
  • Missing buttons or cracked/missing bodywork
  • Doesn't power up beyond a white screen or welcome note
  • LCD has missing lines or pixels
  • Cracked screen
  • Liquid damage
  • Non-responsive touch screen
  • Badly scratched
  • Missing stylus
  • Faulty slider or hinge mechanism

The following faults are completely unacceptable:

  • Crushed, bent or broken in half
  • Missing a key component; Screen, Camera or Keypad
  • Very badly soiled

Extra points to note for iPhones:

  • A missing SIM gate constitutes a 'non-working' iPhone.
  • Cracked back cases around the charging port are common. They are acceptable as 'working' if the crack is less than approximately 1 Centimetre. Any longer cracks, or if the damage is extensive, constitutes a 'non-working' iPhone. Please use your discretion and if you feel the cracks are severe, pay the 'non-working price'.
  • iPhones on iOS 7 or above need to have the Find My Phone app disabled.

The following faults will constitute a non-working phone:

  • Missing battery or back cover
  • Missing buttons or cracked/missing bodywork
  • Doesn't power up beyond a white screen or welcome note
  • LCD has missing lines or pixels
  • Cracked screen
  • Liquid damage
  • Non-responsive touch screen
  • Badly scratched
  • Missing stylus
  • Faulty slider or hinge mechanism

The following faults are completely unacceptable:

  • Crushed, bent or broken in half
  • Missing a key component; Screen, Camera or Keypad
  • Very badly soiled

Extra points to note for iPhones:

  • A missing SIM gate constitutes a 'non-working' iPhone.
  • Cracked back cases around the charging port are common. They are acceptable as 'working' if the crack is less than approximately 1 Centimetre. Any longer cracks, or if the damage is extensive, constitutes a 'non-working' iPhone. Please use your discretion and if you feel the cracks are severe, pay the 'non-working price'.
  • iPhones on iOS 7 or above need to have the Find My Phone app disabled.

*Subject to availability and release of each new mobile by its manufacturer. Trade up terms and conditions apply.

Offer is only available on selected handsets when you continue subscribing to our $59.99 or above pay monthly open term plans on 24 month interest free payments.

To get a new eligible handset you must: make 12 months of consecutive payments of all charges on your plan; pay the $149 fee on redemption; purchase the new phone  on 24 month interest free payment plan and continue subscribing to the $59.99 or above pay monthly open term plan; and return your current handset in good working condition. Only redeemable instore.

Trade up Terms, Interest Free Terms and Spark Terms, conditions and charges apply.

*Subject to availability and release of each new mobile by its manufacturer. Trade up terms and conditions apply.

Offer is only available on selected handsets when you continue subscribing to our $59.99 or above pay monthly open term plans on 24 month interest free payments.

To get a new eligible handset you must: make 12 months of consecutive payments of all charges on your plan; pay the $149 fee on redemption; purchase the new phone  on 24 month interest free payment plan and continue subscribing to the $59.99 or above pay monthly open term plan; and return your current handset in good working condition. Only redeemable instore.

Trade up Terms, Interest Free Terms and Spark Terms, conditions and charges apply.

*Subject to availability and release of each new mobile by its manufacturer. Trade up terms and conditions apply.

Offer is only available on selected handsets when you continue subscribing to our $59.99 or above pay monthly open term plans on 24 month interest free payments.

To get a new eligible handset you must: make 12 months of consecutive payments of all charges on your plan; pay the $149 fee on redemption; purchase the new phone  on 24 month interest free payment plan and continue subscribing to the $59.99 or above pay monthly open term plan; and return your current handset in good working condition. Only redeemable instore.

Trade up Terms, Interest Free Terms and Spark Terms, conditions and charges apply.