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Bump up your plan
With extras

What's the deal

Get more data, talk or text by choosing the Extras that suit your needs. You have the freedom to change at any time, so you get more value out of your plan.

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Bump up your plan
With extras

What's the deal

Get more data, talk or text by choosing the Extras that suit your needs. You have the freedom to change at any time, so you get more value out of your plan.

content image

Bump up your plan
With extras

What's the deal

Get more data, talk or text by choosing the Extras that suit your needs. You have the freedom to change at any time, so you get more value out of your plan.

Data

Data

Data

Talk

Talk

Talk

Text

Text

Text

International talk and text

International talk and text

International talk and text

Data

Data

Data

Talk

Talk

Talk

Text

Text

Text

International talk and text

International talk and text

International talk and text

How to buy


Do it on your phone

Download the Spark App


Log in a browser


Do it by text

Text the Extra code to 258. For example, to buy a $6 Data Extra just text 'BUY 6DATA' to 258

Cancel Extras

Text the Extra code to 258 but replace 'BUY' with 'END'. You can also cancel it using the Spark App, or log into My mobile

Data

^ The $90 data pack is valid for 90 days.

Bundles

* Includes Text allocations that can be used for person to person text messages from NZ, to any network in Australia, UK, Ireland, USA or Canada. Included minutes can be used any time of the day or week. They are for calling from within NZ to any mobile or landline network in Australia, UK, Ireland, USA or Canada.

^ Expires 1 month, available as one-off or recurring and fair use appplies.

Ultra Plus Shared Plans

If you are on an Ultra Plus Shared plan, each Sharer can subscribe to an Extra, however Extras cannot be shared between mobile connections on the same account.

How to remove/end your Extras

Manage your Extras by logging into MyMobile

Data

^ The $90 data pack is valid for 90 days.

Bundles

* Includes Text allocations that can be used for person to person text messages from NZ, to any network in Australia, UK, Ireland, USA or Canada. Included minutes can be used any time of the day or week. They are for calling from within NZ to any mobile or landline network in Australia, UK, Ireland, USA or Canada.

^ Expires 1 month, available as one-off or recurring and fair use appplies.

Ultra Plus Shared Plans

If you are on an Ultra Plus Shared plan, each Sharer can subscribe to an Extra, however Extras cannot be shared between mobile connections on the same account.

How to remove/end your Extras

Manage your Extras by logging into MyMobile

Data

^ The $90 data pack is valid for 90 days.

Bundles

* Includes Text allocations that can be used for person to person text messages from NZ, to any network in Australia, UK, Ireland, USA or Canada. Included minutes can be used any time of the day or week. They are for calling from within NZ to any mobile or landline network in Australia, UK, Ireland, USA or Canada.

^ Expires 1 month, available as one-off or recurring and fair use appplies.

Ultra Plus Shared Plans

If you are on an Ultra Plus Shared plan, each Sharer can subscribe to an Extra, however Extras cannot be shared between mobile connections on the same account.

How to remove/end your Extras

Manage your Extras by logging into MyMobile

Just follow these four easy steps

Just follow these four easy steps

Just follow these four easy steps

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Step 1

Step 1

Step 1

Select MySpark application on your smartphone.

Or go to spark.co.nz/myspark in your phone's Internet browser.

Select MySpark application on your smartphone.

Or go to spark.co.nz/myspark in your phone's Internet browser.

Select MySpark application on your smartphone.

Or go to spark.co.nz/myspark in your phone's Internet browser.

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Step 2

Step 2

Step 2

Select “Buy Extras”

Select “Buy Extras”

Select “Buy Extras”

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Step 3

Step 3

Step 3

Select "$19 Value Pack" for more information on the pack and to buy.

Select "$19 Value Pack" for more information on the pack and to buy.

Select "$19 Value Pack" for more information on the pack and to buy.

Step 4

Step 4

Step 4

Confirm purchase

Confirm purchase

Confirm purchase

Just follow these five easy steps

Just follow these five easy steps

Just follow these five easy steps

Step 1

Step 1

Step 1

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Step 2

Step 2

Step 2

Log in with your Mobile number and password.

Log in with your Mobile number and password.

Log in with your Mobile number and password.

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Step 3

Step 3

Step 3

Select "Buy Extras".

Select "Buy Extras".

Select "Buy Extras".

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Step 4

Step 4

Step 4

Select the Extra you wish to purchase.

Select the Extra you wish to purchase.

Select the Extra you wish to purchase.

Step 5

Step 5

Step 5

Confirm purchase.

Confirm purchase.

Confirm purchase.

Socialiser is for New Zealand domestic data traffic only, if you roam internationally you will incur normal data roaming charge.

Socialiser is only available when using the official application for Facebook, Twitter and Spotify from a compatible phone. Music streaming only included on Spotify app. Excludes Facebook SMS, other alert services, and accessing video and content hosted on other sites. Access via any other means including 3rd party applications will use existing data in your plan or incur plan additional data charges applicable on your prepaid and pay monthly plan. Additional data charges will also apply for any external links accessed via these sites. There are also some functions within the Spotify app that are excluded from the offer and may use data from your plan.

These include:

  • Video streaming
  • Album artwork displayed on screen
  • Song downloads
  • Advertisements that the service providers may insert into the app, these can be video ads or banner ads
  • Any analytics sent from the music provider to understand your music preferences and usage
  • Authentication, for example, when the app confirms your login

Most smartphones are set to seek data automatically in the background (e.g. email or other apps). This will use the internet and, in some cases, charges will apply.

In some cases, as per Facebook policy, cached Facebook data takes 24 hours to refresh and therefore users may see chargeable data. To manually clear the cache we recommend uninstalling the app and reinstalling it.

Standard charges will apply including but not limited to the following:

  • The use of voice and video call features
  • External links in newsfeed, timelines, walls, etc
  • External URLs in comments, messages, etc
  • Links to applications
  • Links to external advertisements
  • Enabling or navigating to features that rely on location services
  • Facebook features that navigate you out of the site and/or application such as "Get Directions", "Buy Tickets", etc. and/or importing contacts from an external email domain, clicking on a user's clicking on a user's email address and so on
  • Background camera app usage on Facebook
  • Pages Manager apps on Facebook
  • Using the Opera browser on Facebook or Twitter on your mobile device

Standard data charges apply after the Socialiser 1GB has been used up. If you have data included in your plan, this will be consumed first then casual data rates after that

Socialiser only works with official Android (2.1+ or later) and iOS (4 or later) operating systems

Socialiser is for New Zealand domestic data traffic only, if you roam internationally you will incur normal data roaming charge.

Socialiser is only available when using the official application for Facebook, Twitter and Spotify from a compatible phone. Music streaming only included on Spotify app. Excludes Facebook SMS, other alert services, and accessing video and content hosted on other sites. Access via any other means including 3rd party applications will use existing data in your plan or incur plan additional data charges applicable on your prepaid and pay monthly plan. Additional data charges will also apply for any external links accessed via these sites. There are also some functions within the Spotify app that are excluded from the offer and may use data from your plan.

These include:

  • Video streaming
  • Album artwork displayed on screen
  • Song downloads
  • Advertisements that the service providers may insert into the app, these can be video ads or banner ads
  • Any analytics sent from the music provider to understand your music preferences and usage
  • Authentication, for example, when the app confirms your login

Most smartphones are set to seek data automatically in the background (e.g. email or other apps). This will use the internet and, in some cases, charges will apply.

In some cases, as per Facebook policy, cached Facebook data takes 24 hours to refresh and therefore users may see chargeable data. To manually clear the cache we recommend uninstalling the app and reinstalling it.

Standard charges will apply including but not limited to the following:

  • The use of voice and video call features
  • External links in newsfeed, timelines, walls, etc
  • External URLs in comments, messages, etc
  • Links to applications
  • Links to external advertisements
  • Enabling or navigating to features that rely on location services
  • Facebook features that navigate you out of the site and/or application such as "Get Directions", "Buy Tickets", etc. and/or importing contacts from an external email domain, clicking on a user's clicking on a user's email address and so on
  • Background camera app usage on Facebook
  • Pages Manager apps on Facebook
  • Using the Opera browser on Facebook or Twitter on your mobile device

Standard data charges apply after the Socialiser 1GB has been used up. If you have data included in your plan, this will be consumed first then casual data rates after that

Socialiser only works with official Android (2.1+ or later) and iOS (4 or later) operating systems

Socialiser is for New Zealand domestic data traffic only, if you roam internationally you will incur normal data roaming charge.

Socialiser is only available when using the official application for Facebook, Twitter and Spotify from a compatible phone. Music streaming only included on Spotify app. Excludes Facebook SMS, other alert services, and accessing video and content hosted on other sites. Access via any other means including 3rd party applications will use existing data in your plan or incur plan additional data charges applicable on your prepaid and pay monthly plan. Additional data charges will also apply for any external links accessed via these sites. There are also some functions within the Spotify app that are excluded from the offer and may use data from your plan.

These include:

  • Video streaming
  • Album artwork displayed on screen
  • Song downloads
  • Advertisements that the service providers may insert into the app, these can be video ads or banner ads
  • Any analytics sent from the music provider to understand your music preferences and usage
  • Authentication, for example, when the app confirms your login

Most smartphones are set to seek data automatically in the background (e.g. email or other apps). This will use the internet and, in some cases, charges will apply.

In some cases, as per Facebook policy, cached Facebook data takes 24 hours to refresh and therefore users may see chargeable data. To manually clear the cache we recommend uninstalling the app and reinstalling it.

Standard charges will apply including but not limited to the following:

  • The use of voice and video call features
  • External links in newsfeed, timelines, walls, etc
  • External URLs in comments, messages, etc
  • Links to applications
  • Links to external advertisements
  • Enabling or navigating to features that rely on location services
  • Facebook features that navigate you out of the site and/or application such as "Get Directions", "Buy Tickets", etc. and/or importing contacts from an external email domain, clicking on a user's clicking on a user's email address and so on
  • Background camera app usage on Facebook
  • Pages Manager apps on Facebook
  • Using the Opera browser on Facebook or Twitter on your mobile device

Standard data charges apply after the Socialiser 1GB has been used up. If you have data included in your plan, this will be consumed first then casual data rates after that

Socialiser only works with official Android (2.1+ or later) and iOS (4 or later) operating systems

What does my 1GB/month Socialiser give me access to?

Our new Spark Socialiser now includes access to Spotify music streaming giving you a massive 1GB/month of data on the Facebook, Messenger, Twitter and Spotify apps, leaving you free to use your plan data for whatever else you need. These inclusions are applicable for existing and new Socialiser customers.

What happens when I have used up my 1GB/month Socialiser data allowance?

Standard data charges apply after the Socialiser 1GB has been used up. If you have data included in your plan, this will be consumed first then casual data rates after that.

You can also buy additional Socialiser subscriptions for $9/month, just text 'BUY 9SOCIAL' to 258.

Do I have to access Facebook, Messenger, Twitter or Spotify though the apps or can I go through a web browser like Google Chrome?

Socialiser is only available when using the official application for Facebook, Messenger, Twitter and Spotify from a compatible phone. Socialiser only works with official Android (2.1+ or later) and iOS (4 or later) operating systems.

Can I access Facebook, Messenger, Twitter or Spotify without using my data when I'm overseas?

Socialiser is for New Zealand domestic data traffic only, if you roam internationally you will incur normal data roaming charges.

Why have I used data from my plan when all I've done is access activity via the apps?

1GB Socialiser data excludes Facebook SMS, other alert services, and accessing video and content hosted on other sites. Access via any other means including 3rd party applications will use existing data in your plan or incur plan additional data charges applicable on your prepaid and pay monthly plan. Additional data charges will also apply for any external links accessed via these sites.

1GB Spotify allowance includes music streaming only. There are some functions within the Spotify app that are may be excluded and will use data from your plan. These include:

  • Video streaming
  • Album artwork displayed on screen
  • Song downloads
  • Advertisements that the service providers may insert into the app, these can be video ads or banner ads
  • Any analytics sent from the music provider to understand your music preferences and usage
  • Authentication, for example, when the app confirms your login

How much data does Spotify use?

The amount of data used depends on the quality option you set in the app. Normal quality (default): 1MB/min (17 hours of streaming to hit 1GB). High quality: 1.5MB/min.

How do I keep my Spotify usage data down?

  • Play music while on Wi-Fi to save on music streaming data.
  • Download music when you have a connection, then listening in Offline mode when Wi-Fi isn't available.
  • If you're streaming with 3G/4G, set the audio quality to Normal.