See what it costs for our conference call services | Spark NZ

Standard usage charges - per participant location

New Zealand national calling $0.24 per minute

Prices exclude GST.  Charging starts when a participant enters his or her PIN even if the conference hasn't been initiated by the host

Operator-assisted Audio Conference set-up

National (for connecting each participant in New Zealand) $2.48
International (for connecting each international participant) $8.00

Prices exclude GST. Additional charges will apply if you’re calling from a mobile phone or a payphone.

INTERNATIONAL FREEPHONE

With International Freephone, the cost of an overseas participant joining the conference will be billed directly to the conference convenor, based on location of the overseas participant and time of the call. The pricing indicated below includes the international call costs and audio conferencing charges. Prices exclude GST.

Zone Countries Cost per minute
1 Australia, USA, UK, Ireland, Canada $0.60
2 Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Norway, Spain Sweden, Switzerland $0.80
3 China, Indonesia, Malaysia, Philippines, South Korea, Thailand $1.10
4 Fiji, Hong Kong, Japan, Singapore, Taiwan $0.80
5 Argentina, Bahrain, Chile, Cyprus, Hungary, Israel, Latvia, Macau, Mexico, South Africa $1.10

View International Freephone access numbers

To access a Spark Audio Conference from a country that does not have an international freephone number dial +64-83-083033. Please note that attendees will be charged the applicable international rate to New Zealand by their local supplier for the duration of the call and the convener will be charged the applicable audio conferencing standard rate for the time that the attendee is part of the conference.

ENCORE DIGITAL RECORDING

 

CD

CD-recorded conferences are billed as an additional participant on the conference at the convenor's per minute rate and are eligible for peak rather than off peak pricing.

Encore

Encore is also billed as an additional participant on the conference call, at the convenor's rate. There is an additional setup cost to have the recording loaded to a server and for any additional scripting that you request. An additional charge will also apply If you need to access to the server after the conference has finished.

CD or Encore server recording $0.50c per minute, per participant
Encore set-up $25
Encore storage per day $10
Encore storage per week (7 days)* $40
Encore replay Charged at the standard Audio Conference rates for NZ access. International Direct Dial or International Freephone rates apply for international participants

* Client will be charged the day rate unless they elect to use the weekly rate in advance of storage reservation. Prices exclude GST.

QUESTION AND ANSWER SESSIONS

Moderated question and answer sessions are billed at a flat rate of $200 (+ GST) per conference.

PRESET AUDIO CONFERENCES

The convenor pays for all participants, except those who join the Audio Conference themselves by dialling 083031. The charge will be billed to the number assigned to the PIN. The phone used by the convenor to start the conference incurs an additional 'participant location' charge for the conference.

AUDIO CONFERENCE PAYMENT OPTIONS

You can choose who pays for the cost of the call:

  • Meet Me (083032) is a 'user pays' option where participants pay for their own connections. That way you all get to share the costs.
  • Meet Me Collect (083033) is the 'be my guest' option where the convenor pays for participants to attend. It's a great way to resolve participants' concerns over costs. The Meet Me Collect option also enables international participants to join the audio conference

Please note: additional charges apply if you call from a mobile phone or landline.

WHAT ELSE YOU SHOULD KNOW…

Participants calling from mobile phones, payphones or direct from overseas, pay the applicable calling rates in addition to any Spark Audio Conferencing charges.

Audio Conferencing calls do not qualify for Spark calling specials, but they do qualify for approved customers' discounts.

EXTRA SERVICES TERMS

Extra Services Terms

TALK TO US

Email us, or call our business help desk Mon-Fri 8am-6pm.

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