Mobile Offers:

Offers are available 10 August–23 August 2018 or while stocks last. Saving off RRP available when bought interest free over 24 months on Pay Monthly open-term plans $34.77 and above. Saving based on account credit spread over 24 months. Phone cost must be repaid if exit before 24 months. If you move to a plan priced lower than $34.77/month your credit will stop.

Interest Free:

Pay Monthly (incl. interest free) terms and conditions and credit criteria apply. Due to rounding of instalments, they may differ in some instances. The total cost you'll pay will be only the cost of the mobile. Interest free is available only on a Pay Monthly plan. All instalments are non-transferable. For more information see spark.co.nz/interestfree.

Business plans:

All prices exclude GST. Bonus account credit not available on Business Flex, Business Share or Smart Share plans.

Mobile Offers:

Offers are available 10 August–23 August 2018 or while stocks last. Saving off RRP available when bought interest free over 24 months on Pay Monthly open-term plans $34.77 and above. Saving based on account credit spread over 24 months. Phone cost must be repaid if exit before 24 months. If you move to a plan priced lower than $34.77/month your credit will stop.

Interest Free:

Pay Monthly (incl. interest free) terms and conditions and credit criteria apply. Due to rounding of instalments, they may differ in some instances. The total cost you'll pay will be only the cost of the mobile. Interest free is available only on a Pay Monthly plan. All instalments are non-transferable. For more information see spark.co.nz/interestfree.

Business plans:

All prices exclude GST. Bonus account credit not available on Business Flex, Business Share or Smart Share plans.

Mobile Offers:

Offers are available 10 August–23 August 2018 or while stocks last. Saving off RRP available when bought interest free over 24 months on Pay Monthly open-term plans $34.77 and above. Saving based on account credit spread over 24 months. Phone cost must be repaid if exit before 24 months. If you move to a plan priced lower than $34.77/month your credit will stop.

Interest Free:

Pay Monthly (incl. interest free) terms and conditions and credit criteria apply. Due to rounding of instalments, they may differ in some instances. The total cost you'll pay will be only the cost of the mobile. Interest free is available only on a Pay Monthly plan. All instalments are non-transferable. For more information see spark.co.nz/interestfree.

Business plans:

All prices exclude GST. Bonus account credit not available on Business Flex, Business Share or Smart Share plans.

By submitting an entry to the $15,000 Spark Business Edge Pack competition, you and your business agree to the following terms and conditions:

Eligibility

Eligible Businesses and Applications

1. Entry is open to all New Zealand businesses with less than 100 full time employees who have meet with a Spark business hub consultant or phoned Spark to discuss Spark’s business mobile, broadband, other Spark products, or has completed a transaction with the Spark Business Contact Centre (“ Eligible Business”). See paragraph 5 below for further details.

2. Entry is not open to the local branches of any nationwide franchise where that local branch purchases Spark services through its national franchise.

3. The $15,000 Spark Business Edge Pack consists of:

  • (a) $2000 of Spark Broadband - a credit of up to $2,000 to be applied to your Spark Broadband account to be used in the 24-month period commencing on the date you are advised you to have won a Spark Business Edge Prize Pack (“Credit Period”). Any amount remaining at the end of the Credit Period cannot be redeemed or transferred to any other product, user or account;
  • (b) Technology upgrade - $12,000 to upgrade your business’s information communication technology hardware or services. Funding can be applied to one of the following categories:
  • (c) Digital coaching - $1,000 worth of James Kemp business digital coaching sessions.

Promotion Period

4. The competition commences 9.00am on Monday, 2 July 2018 and closes at 5:00pm on Monday, 1 October 2018 (the “Promotion Period”). Entries received during the Promotion Period will be eligible to win one of six $15,000 Spark Business Edge Packs.

Competition Entry

5. For your business to enter the promotion you (or a colleague) must do one of the following:

  • a) Meet with a consultant at a Spark Business Hub. Book a meeting using the “book a call” form on our Spark website at https://www.spark.co.nz/business/contactus/book-a-call/; or
  • b) Call 0800 Business or 0800 287 463 or Spark Business Contact Centre to discuss a new Spark Business mobile or broadband plan or to arrange to sign a renewal of your current Spark business mobile or broadband plans or review your current account. After meeting with the Spark Business Hub consultant or calling to discuss your Spark Business mobile or broadband plan or account, complete an entry form in your business’s name and enter the draw.

6. You (or the person who enters this competition) warrants that you (or they) are authorised by the business to enter this competition in the business’s name. Spark reserves the right to disqualify your business’s entry where it reasonably suspects that you do not have the authorisation to enter this competition on behalf of the business or the entry is prohibited by these terms and conditions, any relevant law, or are otherwise deemed inappropriate. This is at Spark’s absolute discretion.

7. There is a limit of one entry per Eligible Business for the duration of Promotion Period. Spark may consider more than one entry from your business on request and provided that each entry is from a different unit within your business.

8. All entries to this competition become the property of Spark. By entering, you and your business agree that Spark is free to use your business’s entry as it sees fit, including for the purposes of this competition as well as for promotional, marketing and publicity purposes, without compensation.

9. Spark is not responsible for any lost, late or misdirected entries or for any problems or technical malfunction which may result in delay or failure to enter your business into the draw.

Judging

10. There are six $15,000 Spark Business Edge Packs to be won.

11. There will be six prize draws across New Zealand split by Auckland North, Auckland South, Bay of Plenty, Central North Island, Lower North Island, Lower South Island on 15 October 2018. Each eligible entry will have entered the relevant local region prize draw and a winner will be randomly drawn in each of the six regions.

12. Each region’s winner will be notified by phone on or around 18 October 2018. Spark will make reasonable attempts to contact each winner but if the winner is not able to be contacted within three attempts or is unable to redeem the prize in accordance with these terms and conditions, the prize will be reallocated randomly to another qualifying entry for that region. The prizes will be delivered to each region’s winner at an address agreed by the region’s winner and Spark.

13. The judges’ decision is final, and Spark will not enter correspondence regarding the result.

14. The prizes awarded in this competition must be used for the benefit of each winning business and, as applicable, towards technology upgrade projects and/or activities from Spark or Spark’s partner products as mutually agreed by each winner and Spark. Spark will work with the winning businesses to facilitate the payment for chosen technology upgrade or activity.

15. To be a recipient of the prizes each beneficiary must be a Spark Business Hub customer at the date of the draw or in discussion with Spark about signing up to a Spark agreement. To be eligible to win the $2,000 broadband credit, the beneficiary must be purchasing a Spark broadband service.

16. If your business is successful in winning a prize, your business grants to Spark the right to use the business’s name, in whole or in part and in accordance with these terms and conditions, in any media (including banners, signage, posters, television, magazine, Internet, Facebook, Instagram, MMS, DVD or other digital or print formats) for an unlimited time for any purpose. This includes but is not limited to publishing your business’s name on Spark’s website, publishing case studies about your business, media releases and promoting future promotions and grants of a similar nature.

17. Key personnel within each of the winning businesses must be willing to participate in media releases. Each winning business warrants that it has obtained the consent of all individuals mentioned, participating or otherwise providing personal information before Spark publishes the winning entry and/or releases any media or public statements. If personal information is requested or used by Spark, such personal information will be held by Spark in accordance with its privacy policy at https://www.spark.co.nz/privacypolicy/. You and any participating individuals have the right to access, update and correct such information.

18. The name of each winning business’s authorised representative on the business’s entry will remain as the sole contact for the promotion. If this person leaves the winning business, it is the winning business’s responsibility to notify Spark of the change and a replacement authorised representative.

19. The prize must be taken as stated and no compensation will be payable if any winning business is unable to use the $15,000 Spark Business Edge Pack as stated. The prizes cannot be transferred to any other business, unless agreed to by Spark, or exchanged or redeemed for cash. If a winning business is unable to satisfy these terms and conditions, within twelve months of the grant being awarded (with the exception of the 24-month broadband credit), it will be forfeited by the winner.

20. If any act, omission, event or circumstance occurs which is beyond the control of the Spark and which prevents Spark from complying with these terms and conditions, Spark will not be liable for any failure to perform or delay in performing its obligations and Spark reserves the right (subject to any applicable law) to cancel, terminate or modify or suspend this promotion.

21. To the extent permitted by law, Spark excludes any liability it may have to you or your business arising directly or indirectly out of or in connection with this promotion.

22. Spark, accepts no responsibility or liability for any additional costs or expenses that may be incurred by the prize winner in relation to the prize or the winner’s use of that prize. This includes, but is not limited to, any mentoring or advice provided by or in connection with the Digital Mentoring.

23. Spark accepts no responsibility for any tax implications that may arise from accepting a prize. Independent financial advice should be sought.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. If you move to a plan below $52.17/mth, monthly RRP savings will cease. All prices exclude GST.

What does the Spark Unlimited mobile plan include?

  • Unlimited Data – NZ data only
  • Unlimited Talk – NZ & AUS
  • Unlimited Text – NZ & AUS
  • Includes: Spotify, Lightbox, Thanks, 1GB WiFi/day
  • Important to know: After 22GB of usage max data speeds will reduce. No tethering or hotspot. Personal NZ use on mobile only.

What does Unlimited Data mean?

With the Spark Unlimited mobile plan, you will receive Unlimited Talk (NZ & AUS), Unlimited Text (NZ & AUS) and unlimited Data (NZ only) for your mobile. Unlimited NZ data means you can browse the Web, stream content, upload, download and play games. While there are no caps on how much data you use, after 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. Tethering and mobile hotspot use is prohibited and unlimited data is for use on  mobile devices only.

Who is eligible for the Spark Unlimited mobile plan?

Spark Consumer and Business customers.

How much is the Spark Unlimited mobile plan?

The Spark Freedom mobile plan costs $69.56 (excl. GST)

Are there any rules about what I can stream, or how I can use my data?

With the Spark Unlimited mobile plan, you can browse the Web, stream content, upload, download and play games. After 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. What this means in practice is while you will still be able to use your data like you did before, however you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. The actual data speed you achieve is dependent on a number of factors, including distance to the cell tower site.

Why does Spark exclude tethering and hotspots?

To protect the data experience for all customers on our network, the Spark Unlimited plan does not include mobile hotspot/tethering.

How will you know if I’m tethering or hotspotting?

Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with our terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

What is the difference between the Unlimited mobile plan and the other $69.56 Open Term mobile plan?

The key difference relates to tethering and hotspotting. The $69.56 Open Term mobile plan allows tethering and hotspotting, whereas this activity is prohibited with the Unlimited mobile plan (this is so that we can protect the data experience for all customers on our network).

Is the Spark Unlimited plan compatible with tablets?

No, the Spark Unlimited plan is restricted for mobile use only, and cannot be used on any other device, including SIM enabled tablets., t-sticks, hotspots, or modems.

What if I put my SIM into one of your Spark wireless modems or t-stick?

The Spark Unlimited plan is restricted for mobile use only. Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

Can I share my Unlimited plan allocations: data, text and minutes?

The Spark Unlimited plan is a stand-alone plan. Spark Sharer plans cannot be added to this plan; therefore, no plan allocations can be shared with any other user. Prohibited use of tethering and hotspots also means that sharing data via these means is restricted.

Can Business customers get Lightbox?

Lightbox on the Spark Unlimited mobile plan is for personal use only. Lightbox terms apply, for personal use only (no commercial use or further distribution).

Is there a Spark Unlimited plan option for Term customers?

No, the Spark Unlimited plan is for mobile open term customers only, and excludes 24 month plans which include subsidies on the cost of the phone.

What if a term customer wants to transfer to the Spark Unlimited plan?

Pay Monthly customers who have a Minimum Term and want to move to any Open Term plan, including Spark Unlimited plan, will have to pay Disconnection Fees before connecting to an Open Term plan. Refer to our Schedule of Disconnection Fees and Termination Charges.

I’m on a Wireless Broadband plan, can I get Unlimited mobile Data?

No; the Spark Unlimited plan is not designed to replace home broadband. Tethering and hotspot use is prohibited, and data speeds will be monitored and may vary. Wireless Broadband provides a more suitable level of service to support the way customers use the internet at home.

  • Spark customers can purchase the following plans only: Business Mail Essentials - 30GB $5.95 +GST user/month and Business Mail Premium - 50GB $11.95 +GST user/month.
  • You must have a Domain name in order to have your Spark Business Mail activated.
  • You may be subject to a credit check as a part of ‘Spark Business Mail’ ordering process.
  • Any request you make for Spark Business Mail additions, changes and deletions may take up to one working day to occur.
  • Spark Business Mail monthly charges will be billed on your account one month in advance.
  • Spark Business Mail is charged per mailboxes and by plan type.
  • Billing for ‘Spark Business Mail’ activated 'mid billing-cycle' will show a part month charged in arrears, plus the next month billed in advance. (For example: if you order 10 mailboxes from Spark on the 15th September. Your next bill will show: Pro-rated charges (part month charges) from 15th - 30th September plus one month in advance billing from 1st October - 31st October.
  • You can make a request to disconnect some of your ‘Spark Business Mail’ services online or by calling 0800 110 062. These requests may take up to one working day to occur and billing will cease at that time.
  • In the event of credit issues, your services will never be suspended without prior contact from an authorised Spark representative.
  • If you wish to completely cancel your Business Mail service please contact us on 0800 110 062 in order to process the request.
  • We will give you at least one months’ notice of any plan changes or pricing changes in line with our standard Spark Business terms and conditions.
  • We will give you written notice with a reasonable notice period outlining any changes to existing Spark Mail Services.
  • Each domain may have up to 50 mailboxes made up of any combination of Basic, Essentials and Premium mailboxes e.g. 10 Basic addresses and 5 Premium addresses.
  • Spark Business Mail plans are designed for businesses of 50 or less employees; if you require a service for 50 + employees please contact us on 0800 110 062 to discuss your requirements. We will contact you should your request exceed 50 mailboxes.
  • Each customer email address may only have one plan allocated against it at any one time.
  • You should be aware that if you downgrade your Business Mail Premium plan to Essentials there will be subsequent loss of functionality and mailbox size.
  • Domain and email must be purchased at same time. Available on Essential or Premium Mail plans. Credit will be applied to your bill. Spark T&C’s apply.
  • Spark customers can purchase the following plans only: Business Mail Essentials - 30GB $5.95 +GST user/month and Business Mail Premium - 50GB $11.95 +GST user/month.
  • You must have a Domain name in order to have your Spark Business Mail activated.
  • You may be subject to a credit check as a part of ‘Spark Business Mail’ ordering process.
  • Any request you make for Spark Business Mail additions, changes and deletions may take up to one working day to occur.
  • Spark Business Mail monthly charges will be billed on your account one month in advance.
  • Spark Business Mail is charged per mailboxes and by plan type.
  • Billing for ‘Spark Business Mail’ activated 'mid billing-cycle' will show a part month charged in arrears, plus the next month billed in advance. (For example: if you order 10 mailboxes from Spark on the 15th September. Your next bill will show: Pro-rated charges (part month charges) from 15th - 30th September plus one month in advance billing from 1st October - 31st October.
  • You can make a request to disconnect some of your ‘Spark Business Mail’ services online or by calling 0800 110 062. These requests may take up to one working day to occur and billing will cease at that time.
  • In the event of credit issues, your services will never be suspended without prior contact from an authorised Spark representative.
  • If you wish to completely cancel your Business Mail service please contact us on 0800 110 062 in order to process the request.
  • We will give you at least one months’ notice of any plan changes or pricing changes in line with our standard Spark Business terms and conditions.
  • We will give you written notice with a reasonable notice period outlining any changes to existing Spark Mail Services.
  • Each domain may have up to 50 mailboxes made up of any combination of Basic, Essentials and Premium mailboxes e.g. 10 Basic addresses and 5 Premium addresses.
  • Spark Business Mail plans are designed for businesses of 50 or less employees; if you require a service for 50 + employees please contact us on 0800 110 062 to discuss your requirements. We will contact you should your request exceed 50 mailboxes.
  • Each customer email address may only have one plan allocated against it at any one time.
  • You should be aware that if you downgrade your Business Mail Premium plan to Essentials there will be subsequent loss of functionality and mailbox size.
  • Domain and email must be purchased at same time. Available on Essential or Premium Mail plans. Credit will be applied to your bill. Spark T&C’s apply.
  • Spark customers can purchase the following plans only: Business Mail Essentials - 30GB $5.95 +GST user/month and Business Mail Premium - 50GB $11.95 +GST user/month.
  • You must have a Domain name in order to have your Spark Business Mail activated.
  • You may be subject to a credit check as a part of ‘Spark Business Mail’ ordering process.
  • Any request you make for Spark Business Mail additions, changes and deletions may take up to one working day to occur.
  • Spark Business Mail monthly charges will be billed on your account one month in advance.
  • Spark Business Mail is charged per mailboxes and by plan type.
  • Billing for ‘Spark Business Mail’ activated 'mid billing-cycle' will show a part month charged in arrears, plus the next month billed in advance. (For example: if you order 10 mailboxes from Spark on the 15th September. Your next bill will show: Pro-rated charges (part month charges) from 15th - 30th September plus one month in advance billing from 1st October - 31st October.
  • You can make a request to disconnect some of your ‘Spark Business Mail’ services online or by calling 0800 110 062. These requests may take up to one working day to occur and billing will cease at that time.
  • In the event of credit issues, your services will never be suspended without prior contact from an authorised Spark representative.
  • If you wish to completely cancel your Business Mail service please contact us on 0800 110 062 in order to process the request.
  • We will give you at least one months’ notice of any plan changes or pricing changes in line with our standard Spark Business terms and conditions.
  • We will give you written notice with a reasonable notice period outlining any changes to existing Spark Mail Services.
  • Each domain may have up to 50 mailboxes made up of any combination of Basic, Essentials and Premium mailboxes e.g. 10 Basic addresses and 5 Premium addresses.
  • Spark Business Mail plans are designed for businesses of 50 or less employees; if you require a service for 50 + employees please contact us on 0800 110 062 to discuss your requirements. We will contact you should your request exceed 50 mailboxes.
  • Each customer email address may only have one plan allocated against it at any one time.
  • You should be aware that if you downgrade your Business Mail Premium plan to Essentials there will be subsequent loss of functionality and mailbox size.
  • Domain and email must be purchased at same time. Available on Essential or Premium Mail plans. Credit will be applied to your bill. Spark T&C’s apply.

Bonus data: Spark terms and conditions apply. Bonus data on $34.77, $52.17, $69.56 and $86.95 Business Open mobile plans only. After 12 months your data will revert to the standard plan allocation. To receive the offer, your plan must be renewed each month for 12 months. Includes upgrades and new connections. Bonus data does not rollover. All prices exclude GST.

Bonus data: Spark terms and conditions apply. Bonus data on $34.77, $52.17, $69.56 and $86.95 Business Open mobile plans only. After 12 months your data will revert to the standard plan allocation. To receive the offer, your plan must be renewed each month for 12 months. Includes upgrades and new connections. Bonus data does not rollover. All prices exclude GST.

Bonus data: Spark terms and conditions apply. Bonus data on $34.77, $52.17, $69.56 and $86.95 Business Open mobile plans only. After 12 months your data will revert to the standard plan allocation. To receive the offer, your plan must be renewed each month for 12 months. Includes upgrades and new connections. Bonus data does not rollover. All prices exclude GST.

Spark WiFi zone allowance is unlimited WiFi per day. Can not be used on multiple devices, at one time. Limited time offer. Offer ends 30th June 2018. Spark may change or withdraw this offer at any time. For more information, see Full terms and conditions or check out Free WiFi Zones on our Help site.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. If you move to a plan below $52.17/mth, monthly RRP savings will cease.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. If you move to a plan below $52.17/mth, monthly RRP savings will cease.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. If you move to a plan below $52.17/mth, monthly RRP savings will cease.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months. All prices exclude GST.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months. All prices exclude GST.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months. All prices exclude GST.

DJI Osmo 2 and Base available with purchase of a Huawei P20 or P20 Pro interest free over 24 months on a $52.17 or above pay monthly mobile plan. While stocks last. Credit criteria applies. Limit 1 DJI Osmo 2 and Base per customer acct. Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months. All prices exclude GST.

DJI Osmo 2 and Base available with purchase of a Huawei P20 or P20 Pro interest free over 24 months on a $52.17 or above pay monthly mobile plan. While stocks last. Credit criteria applies. Limit 1 DJI Osmo 2 and Base per customer acct. Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months. All prices exclude GST.

DJI Osmo 2 and Base available with purchase of a Huawei P20 or P20 Pro interest free over 24 months on a $52.17 or above pay monthly mobile plan. While stocks last. Credit criteria applies. Limit 1 DJI Osmo 2 and Base per customer acct. Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months. All prices exclude GST.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months. All prices exclude GST.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months. All prices exclude GST.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months. All prices exclude GST.