What does endless data mean?
Endless New Zealand data means you can browse the web, stream content, upload, download and play games. While there are no caps on how much data you use, after the max speed data allowance per line of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle.
Tethering and mobile hotspot use is prohibited unless you buy a hotspot extra. Endless data is for use on mobile devices only.
Who's eligible for these plans?
Spark consumer and business customers can buy these plans.
Why does Spark exclude tethering and hotspots?
To protect the data experience for all customers on our network, these plans don't include mobile hotspot/tethering, unless you buy a hotspot extra.
How will Spark know if I’m tethering or hotspotting?
Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with our terms of use. Service may be slowed, suspended, terminated or restricted for misuse or interference with our network.
What's the difference between the Endless Mobile Plan and the other $69.56 open term mobile plan? What about the Endless Group Plan and the other $86.95 open term mobile plan?
The key difference relates to tethering and hotspotting. The $69.56 and $86.95 open term mobile plans allow tethering and hotspotting, whereas this activity is prohibited with the Endless Mobile Plan and Endless Group Plan. This is so we can protect the data experience for all customers on our network.
Are the Endless Mobile Plan, Endless Group Plan and Endless Companion Plans compatible with tablets?
No, these plans are restricted for mobile use only. They can't be used on any other device, including SIM-enabled tablets, t-sticks, hotspots (unless you buy a hotspot extra) or modems.
Can I share my Endless Mobile Plan or Endless Group Plan data, text and minutes?
- The Endless Group Plan lets you share your data, minutes and texts with up to three other people on your account (we call these your "companions")
- You can share with these companions once you've bought, and been connected to, the Endless Group Plan
- You need to sign in to the Spark app or MySpark to add these companions. If you sign up to the Endless Group Plan online we’ll send you emails to help you through this process.
- Each of the companion plans have their own line number and endless data and unlimited text and minutes allocations. The regular endless data conditions apply to these companions, for example, at 40GB max data speeds are reduced, no tethering or hotspots, standard New Zealand and Australia numbers.
- The Endless Mobile Plan is a stand-alone plan. Spark sharer plans can't be added to this plan therefore, no plan allocations can be shared with any other user. Prohibited use of tethering and hotspots also means that sharing data via these means is restricted.
What if I'm on an older 24-month term contract and I want to transfer to these plans?
Pay Monthly customers who have a minimum term and want to move to any open-term plan (including the Endless Mobile Plan or Endless Group Plan) will have to pay disconnection fees before connecting to an open-term plan.
I’m on a Wireless Broadband plan. Can I get endless mobile data?
No. The Endless mobile data plans aren't designed to replace home broadband. Tethering and hotspot use is prohibited (unless you buy a hotspot extra). Data speeds will be monitored and may vary.
Wireless Broadband provides a more suitable level of service to support the way customers use the internet at home.
What's a hotspot extra?
Available as an extra with Spark Endless Mobile plans for $8.70/month. A person’s Hotspot extra usage counts towards their total data usage on their Endless Mobile plan. Speeds will reduce at 40GB. Hotspot capable device is required.
What does endless data mean?
Endless New Zealand data means you can browse the web, stream content, upload, download and play games. While there are no caps on how much data you use, after the max speed data allowance per line of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle.
Tethering and mobile hotspot use is prohibited unless you buy a hotspot extra. Endless data is for use on mobile devices only.
Who's eligible for these plans?
Spark consumer and business customers can buy these plans.
Why does Spark exclude tethering and hotspots?
To protect the data experience for all customers on our network, these plans don't include mobile hotspot/tethering, unless you buy a hotspot extra.
How will Spark know if I’m tethering or hotspotting?
Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with our terms of use. Service may be slowed, suspended, terminated or restricted for misuse or interference with our network.
What's the difference between the Endless Mobile Plan and the other $69.56 open term mobile plan? What about the Endless Group Plan and the other $86.95 open term mobile plan?
The key difference relates to tethering and hotspotting. The $69.56 and $86.95 open term mobile plans allow tethering and hotspotting, whereas this activity is prohibited with the Endless Mobile Plan and Endless Group Plan. This is so we can protect the data experience for all customers on our network.
Are the Endless Mobile Plan, Endless Group Plan and Endless Companion Plans compatible with tablets?
No, these plans are restricted for mobile use only. They can't be used on any other device, including SIM-enabled tablets, t-sticks, hotspots (unless you buy a hotspot extra) or modems.
Can I share my Endless Mobile Plan or Endless Group Plan data, text and minutes?
- The Endless Group Plan lets you share your data, minutes and texts with up to three other people on your account (we call these your "companions")
- You can share with these companions once you've bought, and been connected to, the Endless Group Plan
- You need to sign in to the Spark app or MySpark to add these companions. If you sign up to the Endless Group Plan online we’ll send you emails to help you through this process.
- Each of the companion plans have their own line number and endless data and unlimited text and minutes allocations. The regular endless data conditions apply to these companions, for example, at 40GB max data speeds are reduced, no tethering or hotspots, standard New Zealand and Australia numbers.
- The Endless Mobile Plan is a stand-alone plan. Spark sharer plans can't be added to this plan therefore, no plan allocations can be shared with any other user. Prohibited use of tethering and hotspots also means that sharing data via these means is restricted.
What if I'm on an older 24-month term contract and I want to transfer to these plans?
Pay Monthly customers who have a minimum term and want to move to any open-term plan (including the Endless Mobile Plan or Endless Group Plan) will have to pay disconnection fees before connecting to an open-term plan.
I’m on a Wireless Broadband plan. Can I get endless mobile data?
No. The Endless mobile data plans aren't designed to replace home broadband. Tethering and hotspot use is prohibited (unless you buy a hotspot extra). Data speeds will be monitored and may vary.
Wireless Broadband provides a more suitable level of service to support the way customers use the internet at home.
What's a hotspot extra?
Available as an extra with Spark Endless Mobile plans for $8.70/month. A person’s Hotspot extra usage counts towards their total data usage on their Endless Mobile plan. Speeds will reduce at 40GB. Hotspot capable device is required.
What does endless data mean?
Endless New Zealand data means you can browse the web, stream content, upload, download and play games. While there are no caps on how much data you use, after the max speed data allowance per line of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle.
Tethering and mobile hotspot use is prohibited unless you buy a hotspot extra. Endless data is for use on mobile devices only.
Who's eligible for these plans?
Spark consumer and business customers can buy these plans.
Why does Spark exclude tethering and hotspots?
To protect the data experience for all customers on our network, these plans don't include mobile hotspot/tethering, unless you buy a hotspot extra.
How will Spark know if I’m tethering or hotspotting?
Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with our terms of use. Service may be slowed, suspended, terminated or restricted for misuse or interference with our network.
What's the difference between the Endless Mobile Plan and the other $69.56 open term mobile plan? What about the Endless Group Plan and the other $86.95 open term mobile plan?
The key difference relates to tethering and hotspotting. The $69.56 and $86.95 open term mobile plans allow tethering and hotspotting, whereas this activity is prohibited with the Endless Mobile Plan and Endless Group Plan. This is so we can protect the data experience for all customers on our network.
Are the Endless Mobile Plan, Endless Group Plan and Endless Companion Plans compatible with tablets?
No, these plans are restricted for mobile use only. They can't be used on any other device, including SIM-enabled tablets, t-sticks, hotspots (unless you buy a hotspot extra) or modems.
Can I share my Endless Mobile Plan or Endless Group Plan data, text and minutes?
- The Endless Group Plan lets you share your data, minutes and texts with up to three other people on your account (we call these your "companions")
- You can share with these companions once you've bought, and been connected to, the Endless Group Plan
- You need to sign in to the Spark app or MySpark to add these companions. If you sign up to the Endless Group Plan online we’ll send you emails to help you through this process.
- Each of the companion plans have their own line number and endless data and unlimited text and minutes allocations. The regular endless data conditions apply to these companions, for example, at 40GB max data speeds are reduced, no tethering or hotspots, standard New Zealand and Australia numbers.
- The Endless Mobile Plan is a stand-alone plan. Spark sharer plans can't be added to this plan therefore, no plan allocations can be shared with any other user. Prohibited use of tethering and hotspots also means that sharing data via these means is restricted.
What if I'm on an older 24-month term contract and I want to transfer to these plans?
Pay Monthly customers who have a minimum term and want to move to any open-term plan (including the Endless Mobile Plan or Endless Group Plan) will have to pay disconnection fees before connecting to an open-term plan.
I’m on a Wireless Broadband plan. Can I get endless mobile data?
No. The Endless mobile data plans aren't designed to replace home broadband. Tethering and hotspot use is prohibited (unless you buy a hotspot extra). Data speeds will be monitored and may vary.
Wireless Broadband provides a more suitable level of service to support the way customers use the internet at home.
What's a hotspot extra?
Available as an extra with Spark Endless Mobile plans for $8.70/month. A person’s Hotspot extra usage counts towards their total data usage on their Endless Mobile plan. Speeds will reduce at 40GB. Hotspot capable device is required.
