Free nationwide delivery is available for all mobile and accessory orders. For all other orders see the delivery costs on checkout.
When your order is confirmed and dispatched we'll send you an email. The email will confirm your delivery information and include your CourierPost Track and Trace number.
Our partner CourierPost will deliver your order in one to three working days. Rural addresses can take up to five working days. CourierPost deliver to any street, rural address or PO Box in New Zealand. CourierPost always ask for a signature on delivery. If no one is available to sign for your order, they'll leave a Card to Call.
You can manage all aspects of your delivery via the NZ Post website. You can sort parcel redirect, add delivery instructions, add an authority to leave or redirect to a new address.
Click & Collect
Click & Collect lets you buy products online and choose which Spark store to pick them up from.
Buy an item using Click & Collect
Select the product you want to buy and follow the on-screen prompts through to the checkout
When you get to the delivery page, select Click & Collect
Choose the store you want to pick the product up from. You can collect the product on the same day if your order's confirmed before 3pm and your chosen store is open.
You can choose to have someone else collect the order for you. The person who collects your order won't be able to make changes to your order or account.
We’ll send you an email when your order is ready for collection
Note: Not all products are able to use Click & Collect. Look for the Click & Collect link under the product image to see if it's available for the product you want to buy.
Picking up your order
To pick up your product you, or the person collecting your order for you, will need to show one of the following forms of ID:
New Zealand Driver licence
A passport
An 18+ card
You can select the click & collect store when you check out. The store will be in contact with you within 24 hours.