Business Assistant is the perfect solution for any business that needs calls answered even when they’re busy.
All calls that reach your company's mobile voicemail are diverted and answered personally. Your customers are greeted with your company's name, 24 hours a day, seven days a week. They're then prompted for a contact name, message and contact phone number. Messages are dispatched to you via text or email within 30 seconds of the caller hanging up.
The way calls are answered can be tailored by your business.
There are three options for Business Assistant:
- Business Assistant 20: 20 calls answered per month, for a monthly charge of $30 (excl GST)
- Business Assistant 75: 75 calls answered per month for a monthly charge of $75 (excl GST)
- Business Assistant Unlimited: unlimited calls answered per month, for a monthly charge of $150 (excl GST)
Need a little more than someone to take messages? Check out Business Receptionist below.
Business Receptionist provides professional customer service for any busy office without a receptionist.
Calls are met personally and professionally in the company name. Customers can be given information such as company personnel lists, website address, email details and branch locations.
The receptionist can also transfer calls to another person or take messages and send them to one or more destinations (groups of contacts). They can collect information from your customers, take orders and bookings and dispatch jobs.
The service is available 24 hours a day, seven days a week. You can use it to suit your business needs, for example:
- Permanent receptionist between 8am and 5pm
- Call overflow on busy days
- After hours calls only
Pricing for Business Receptionist:
- Business Receptionist 100: 100 calls answered per month, for a monthly charge of $150 (excl GST)