Free nationwide delivery is available for all mobile and accessory orders. Our partner CourierPost will deliver your order in one to three working days. Rural addresses can take up to five working days. CourierPost deliver to any street, rural address or PO Box in New Zealand. CourierPost always ask for a signature on delivery. If no one is available to sign for your order, they'll leave a Card to Call.
Can’t wait for the courier to drop off your brand new smartphone? Select Click & Collect when you buy online, and you can pick it up on the same day from a store near you during Alert Level 2 (if you have been advised that your order is ready via email confirmation before 3pm, and if your chosen store is open). During Alert Level 3, you must not come to the store unless you have been contacted, and have had an appointment time set up. This is to ensure our team has put the measures in place to protect New Zealanders while picking up items, in compliance with Alert Level 3. We’ll send an email when your order is ready, and give you a call to set up an appointment for collection. Click & Collect is available at selected stores, and is subject to product availability. Please review Delivery information during checkout.
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Modern families are busier than ever. Changes to our schedules and school pick-up plans mean parents and kids need to be in constant contact. Spacetalk lets you talk to your child or send a quick text, anytime. It's a smart phone and watch that's always with your child. While your child is wearing the Spacetalk Watch, you can relax, knowing your child is where they are supposed to be. And if they're not, the AllMyTribe app will send you a notification immediately. Spacetalk is a watch with no open access to the internet, and no social media apps to distract them from the real world.
- Keep in touch: Your kid can call and send text messages and emojis to a contact list that you choose.
- Set a safe zone: Choose an area, such as school or home, as a safe zone. When your kid leaves this are, you'll get an alert straight to your phone letting you know they're on the move.
- Check on your kids: When your kid's at school or a mate's place, you can check on their location using the AllMyTribe app on your phone.
- Send an SOS alert: In an emergency, there's a button on the side of the watch. When held, an SOS alert will go to all the contacts on your kid's watch, letting everyone know there's a problem.
- A torch: The Spacetalk kids watch has a torch that light your kid's way around a dark room.
- No social media: While your kid can contact you via calls and messages, there's no option to use social media.
- Water and dust resistance: The watch is resistant to water and dust, but check that your kid has taken the watch off before they shower or go for a swim.
- Customisable: You can choose which features your kid can access at any time. Turn any off when it's time for distraction-free focus. This is ideal for school or homework time! Do all this in the AllMyTribe app on your phone.
The watch comes with our $7.99 Pay Monthly Smart Plan. This plan lets the watch stay connected 24/7 without having to worry about data balances.
Use of the Spacetalk Smartwatch requires a subscription to the AllMyTribe app. The app costs at minimum $6.99/month. You can download the AllMyTribe app from the App Store or Google Play.
Your use of the AllMyTribe App is governed by a separate agreement between you and MGM Wireless Holdings Pty Ltd. You'll pay the AllMyTribe subscription fee directly to AllMyTribe and AllMyTribe may change that fee in accordance with its contract with you. See AllMyTribe terms and conditions
Personal information about you and your child will be processed by AllMyTribe via the app and the watch. See AllMyTribe privacy policy
Smart Plan details
Smart Plan is a Pay Monthly mobile plan that can only be bought in conjunction with the Spacetalk Kids Watch or Alcatel Kids Watch (Watch). A subscription to the Smart Plan is included with each purchase of a Watch. Watch not available for sale separately. Smart Plan not available for use with other devices.
The monthly subscription for the Smart Plan includes mobile services (including calling, messaging and data) required for standard domestic Watch use by children within New Zealand. No overage charges apply for standard New Zealand calls, texts or data use. Smart Plan doesn't include any value-added services, extras or roaming. No sharers can be added to this plan. International calls will be charged at Spark’s standard rates.
Spark holds only limited stocks of the Watch – available while stocks last only.
The Smart Plan and Watch is available to Spark consumer customers only.
Machine-to-machine services, tethering (hotspots), use for business purposes, use other than standard domestic use by children or any other similar activity that Spark considers to be non-standard personal usage is prohibited (Prohibited usage).
If we consider you're engaging in Prohibited usage we may ask you to stop such usage and if it continues, remove your subscription immediately with notice.
Service may be suspended, terminated or restricted for misuse or interference with our network. Spark reserves the right to remove the offer or the plan from the market in accordance with our standard terms.
Cancellation of Smart Plan
The Smart Plan can be cancelled at any time by providing 30 days' notice. The agreement will end and charges will stop 30 calendar days after we receive your notification. If you buy the Watch on an interest-free payment plan and cancel before you've paid off the full balance, the total outstanding balance on your interest-free payment plan must be paid on termination.
Your information and the app
Call and SMS numbers and location data are visible to Spark using the 4G mobile network. For information about how Spark processes this information, see section 14 of Spark’s standard Pay Monthly mobile terms.
Mobile services (including calling and data) for parents or caregivers on their devices (including when using the App) isn't included in the Smart Plan.
