Our Fibre Facts pageis a good place to start. We’ve outlined the in’s and out’s of what you need to know.
Still waiting to get connected? We’re sorry about the wait. It can take a few weeks or even a few months or more. You can check availability and reschedule your appointment in the Fibre Tracker.
There’s a lot involved in the process. Check out our five steps to getting fibre.
Confused about your landline? Need info on alarms and devices? Or having technical trouble since you got fibre?Here’s what you need to know
Use the interactive map to highlight your area or Local Fibre Company (LFC)
Ashburton, Auckland (including Pukekohe, Waiuku, Waiheke), Blenheim, Dunedin, Feilding, Gisborne, Greymouth, Invercargill, Kapiti (including Paekakariki, Raumati, Paraparaumu, Waikanae), Levin, Masterton, Napier and Hastings, Nelson, Oamaru, Palmerston North, Queenstown, Rotorua, Taupo, Timaru, Wellington (including Hutt City, Upper Hutt and Porirua) or Whakatane.
UnisonFibre: Parts of Taupo, Rotorua, Napier and Hastings are covered by UnisonFibre.
See Who is my LFC?