Xtra email account and premium services

  • Please fill out the relevant fields and click the Submit button to continue.
  • Any fields marked with an * must be completed.
Please fill out the relevant fields and click the Submit button to continue.
Fields marked with a * are mandatory.

Thank you for taking the time to help.

All Spark Broadband customers receive an Xtra email account and access to a range of free Premium Services such as Security Suite, Flickr Pro and Yahoo! Mail.

A recent audit of our Xtra database has identified a number of these services no longer assigned to a Spark Broadband service. It may be that our information has not been correctly updated over time.

To keep these services you now need to assign them to a Spark Broadband or Mobile Broadband service (minimum plan 500MB).

If you do not have a Spark Broadband service you can choose to cancel your Xtra account or place it on a monthly Dial-Up plan.

Please confirm your details and select an option below:

Your details


You can find these in the email we sent you.

Account number : *
e.g. 123456789

Xtra email account : *
e.g. yourname@xtra.co.nz

I would like to


Cancel my Xtra email account and premium services
Assign my Xtra account to a Spark Broadband service
Select a dial-up plan and keep my Xtra account and services