How much broadband data does Lightbox use?
For 60 minutes of video streaming, Lightbox uses:
- 1GB for standard definition (SD)
- 3GB for high definition (HD)
With our Unplan Entertainment and ADSL/VDSL Unlimited Entertainment plans, you don't have to worry about how much data you use while streaming Lightbox. Review our broadband plans
How fast does my broadband need to be to watch Lightbox?
Lightbox requires a minimum internet bandwidth of 2Mbps (megabits per second) to view content in high quality. For an optimal HD experience, we recommend a bandwidth of about 10Mbps.
What is the difference between the Lightbox Standard and Premium Plans?
Spark customers on eligible Spark plans receive the Lightbox Standard Plan for the life of their plan. This is a value of $12.99 per month.
Plus, Spark customers can upgrade to the Lightbox Premium Plan for only $3 per month, instead of the standard $15.99 per month. This amount can be paid via your credit card. Get extra features like being able to download all TV shows, or to have four screens on the go at once. Go to Lightbox help
What devices can I watch Lightbox on?
- Gaming consoles like Playstation 3 or 4
- Apple TV, Google Chromecast and other smart TVs
- Windows and Mac computers
- iPads/iPhones (with the Lightbox app from iTunes)
- Selected Android tablets/phones (with the Lightbox app from Google Play)
Can I watch live TV on Lightbox?
Lightbox is an online video-on-demand service, which doesn't support live television. Go to Lightbox help for more information