What do I get on a Netflix Standard (HD) Streaming Plan?
A Netflix Standard (HD) Streaming Plan allows you to stream on two devices at a time, and on High Definition when available. You check which plan you're on from the Netflix Your Account page. If you need up to four devices at a time or want to watch in Ultra HD, you can upgrade to Netflix Premium for an additional $6.50 per month either through MySpark or your Netflix account (this can only be done once you’ve complete the Spark activation process).
How do I activate Netflix?
Follow the steps to activate and manage your Netflix with Spark account on our help page. Set up and manage Netflix
Existing Netflix customers
Once you're connected to your eligible plan:
- You don’t need to cancel your existing Netflix account. You can use your existing Netflix details when you activate and this will link to your eligible Spark plan. In great news, this plan doesn’t change or create new accounts, it updates your billing preferences for it to be included in your Spark plan. If you link your existing Netflix account part way through your monthly Netflix subscription period, you won't be refunded any part charges for that month.
- If you’re currently paying for a Netflix account, this payment will stop as soon as you activate your Spark inclusion. This applies if you are currently paying by credit/debit card, your Spark bill or Google Play.
- If you're currently paying for Netflix through your Apple account, you will need to cancel your subcription once you have activated your Netflix billing through Spark.
What internet connection do I need?
Netflix adjusts streaming quality to provide an uninterrupted viewing experience. See the Netflix website for detailed information on the recommended speeds
What devices can I watch Netflix on?
Netflix is an online video-on-demand service. You can stream Netflix from any device connected to the internet with a Netflix app. For a detailed list, see the list of Netflix compatible devices
Can I watch live TV on Netflix?
Netflix is an online video-on-demand service, which does not support live television.