Stay Connected. Stay Strong.

Thanks to everyone playing their part, we’re down to level 2. Most Spark stores are now open and ready to help with all your mobile, broadband and tech needs. So here’s an update on what to expect if you visit our stores and some helpful tips on getting the most from your mobile.

Level 2 at Spark.


We’re committed to keeping our community safe. So we’ve added some additional measures in-store, like getting contact details for potential contact tracing and asking that our customers shop two metres apart. Remember, you can still shop or get help online. Or find your nearest store by clicking below.

Find a store

Take your bill online.


Remember, there’s heaps of ways to pay your Spark bill without heading in store. Keep it all online with MySpark and the Spark App. Pay with debit or credit card, online banking and more – all from the comfort of your home.

Pay bill online

Supporting our customers.


We’re dedicated to keeping you connected. So if you’re experiencing financial hardship, we may have options available. We’ve extended our support package to 30 June and are continuing to waive late payment fees and remove overage charges for customers on data-capped broadband plans.

Find out more

Stay in the know.


Good things come to those who sign up to our emails. Be the first to know about our latest plans and offers. To sign up for our emails, simply head to 'Spark ID Settings' in MySpark and turn your promotional emails on. It’s that easy.

Sign up now

Bill queries


Got a question about your bill? We’ve got answers to your most common bill queries.

Go to Help

Your account


With MySpark it’s a breeze to check your account, review your usage, update your plan and more. Sign in now.

Go to MySpark

Chat with us


Want to get in touch? It’s easy to get help through our online chat, or book a call back.

Book a call