Certain Spark customers are eligible for a voucher that gives them a Spark Sport Rugby World Cup 2019 Tournament Pass. View eligibility and terms for these offers
How to find your voucher number?
You may have received an email sent to the email address you use for Spark. This will contain the voucher number and has steps to redeem the voucher from Spark Sport.
You can also find the voucher number by signing in to your MySpark account in the Spark Sport section. Go to MySpark
If you're still having trouble finding your voucher number you can chat with us. Chat with Spark
How to redeem your Tournament Pass voucher?
If you've already bought a Tournament Pass
You can contact Spark Sport for a refund in Live Chat. Contact Spark Sport
Once Spark Sport have confirmed the refund, you can follow the steps above to get your free Tournament Pass.
More information about watching Rugby World Cup
For help with setting up your device and other information from Spark Sport, visit the Spark Sport help site. Go to Spark Sport help
To get your internet connection ready we have a page with tips to improve your broadband. Go to Rugby Ready
What can I watch once I redeem my pass?
View the list of matches you can watch on the Spark Sport website here. List of matches
You can watch RWC live from 20 September 2019. You can watch archive videos now to test your connection.
How long can I access and watch content for?
If you purchase a Tournament Pass, you will get access to all 48 matches live. On demand coverage will be available for 30 days after each match.
For more information about the Rugby World Cup Tournament Pass, view these on Spark Sport. Go to Spark Sport RWC help centre
Do I have to be in New Zealand to watch Spark Sport?
Yes, it's only available in New Zealand.