Visit the website for the MED (search for “Copyright Act 2011”).
File sharing is when you download or upload content using an application or network that enables simultaneous sharing of files (such as video or music) between multiple users.
By using your internet service to download or upload, via file sharing, any material that allegedly infringes copyright, that happens without the express permission of the copyright owner(s).
The person(s) whose name is on the Spark account as the account holder of the phone line and internet service. As the account holder you are liable for any alleged copyright infringements, made by you or anybody else using your Internet service.
If this happens and the rights owner informs us of the alleged infringement, you’ll receive a notification that lets you know. We don’t monitor your internet activity.
You can find more information about notifications, challenging a notification and the Copyright Act on the website for the MED (search for “Copyright Act 2011”).
If you have wireless internet, make sure you have set up a password for your modem and when you down/upload content (music, video, any other material), check for copyright licences.
Always make sure you are downloading from legitimate sites that you trust, or contact the Rights Owner if you are not sure or need specific information.
This is a unique number that is used as an address to identify all devices (such as computers, servers and printers) when they connect to the internet.
No, Spark is not monitoring your internet activity.
I've received a notice
The Copyright owner of a work has requested us to notify you of an alleged infringement of their rights. This is part of the amendments to the Copyright Act brought into law on 1st September. You can find more information at med.govt.nz (search for “Copyright Act 2011”).
We, Spark, are acting in accordance with the Copyright Act. We have received a notification from (a representative of) a Rights Owner that their copyright(s) were infringed upon by an IP address in use by your internet service. If you wish to challenge this notice, use the challenge form you received with your notice or find it online - Copyright Act, we will forward this information to the Copyright Owner. You have 14 days to challenge the notice.
We recommend you consider your right to challenge the notification. You can do this by using the form you received with your notice or you'll find it online - Copyright Act. You have 14 days from the date of the notification to challenge it.
We, Spark, are acting in accordance with the Copyright Act. We have received a notification from a Copyright Owner that their copyright was allegedly infringed upon by an IP address in use by you. If you wish to challenge this notification/infringement, use the form you received with your notice or you'll find it online - Copyright Act, we will forward this information to the Copyright Owner. You have 14 days to challenge a notification.
What happens from here?
If you don’t agree with a notice you have 14 days to challenge a notification. Please use the challenge form you received with your notice or download it at Copyright Act, we will then forward your challenge to the Rights Owner. We will also inform you of their response, when they accept or reject your challenge.
You can protect yourself by adding a password to your modem and ensure that when you down/upload files via file-sharing, you check for copyright licences.
Yes if you want to you can contact the rights owner directly. Spark will not disclose your contact details to a rights owner unless you provide us consent to do so or we are ordered to do so by a court or the Copyright Tribunal.