Huawei HG659b - How to connect your landline

Learn how you can set up and connect your telephone with the Huawei HG659b modem.

Connect your landline on ADSL Broadband

ADSL filters are required for every phone socket in use, including phone lines, faxes or digital TV decoders. Filters remove interference on your phone lines and improve your broadband service (even if you don’t have a home phone plugged in). Use the ADSL filter supplied with this modem when setting up, as old filters can cause speed and stability problems. 

1. Plug one end of a telephone cable into your telephone handset.
2. Plug the other end of the telephone cable into the Phone port of the ADSL filter..
3. Plug the ADSL filter into a jackpoint.
4. Repeat steps 1 to 3 for every telephone handset in your home.

Connect your landline on VDSL Broadband

For VDSL connections, a technician will first install a VDSL spliter and a VDSL jackpoint (RJ45).

1. Plug one end of a telephone cable into your telephone handset.
2. Plug the other end of the telephone cable into nny jackpoint in your home..
3. Repeat steps 1 and 2 for every telephone handset in your home.

Connecting your Fibre landline

There are two ways in which you can connect your landline on a Fibre connection. Instructions have been provided below for both methods.

1. If you have integrated wiring. Locate a jackpoint within your home and plug your phone directly into the jackpoint.
2. If you don't have integrated wiring. From your Fibre box (ONT), plug your phone into the Fibre box's phone port. The phone port can be labelled "POTS1", "TEL", or "TEL1".

You can confirm if you have integrated wiring by checking if there is a cable already plugged into the phone port (POTS1) of your Fibre box (ONT). If this cable is connected to a jackpoint or another device, this means integrated wiring has been installed.

Learn more

• Setting up a Fibre landline