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Spark Smart Modem 2 - How to connect your devices to WiFi or ethernet

Learn how to connect your devices to your Smart Modem 2 by WiFi or an Ethernet cable.

Find your WiFi password

To ensure the protection of your WiFi network, your modem comes with a pre-configured password. Only devices that have connected using this password will have access to your WiFi network.

You can find the default password on the bottom of your modem.  

If you later change your WiFi password and forget what it is, you can factory reset your modem to restore it to the default WiFi password.

Connect your devices to WiFi

  1. Open your device's WiFi menu.
  2. Look for and select your WiFi network name.
  3. Enter the WiFi password to connect.
You're now connected to your WiFi network. We recommend going to one of your favourite website to check it's working.

Connect your devices using an ethernet cable

To give you the best speed, we recommend using the yellow ethernet cable included with your Smart Modem 2. If you're using your own ethernet cable, check that it's CAT5e or above.

  1. Connect one end of the ethernet cable to the modem's ethernet port.
  2. Connect the other end of the cable to your device.