Spark has discovered a security vulnerability in one of our modems - Spark Smart Modem (VRV9517).
Our vendor has been investigating this vulnerability. They do not believe the risk could be exploited on our Spark modems. This is due to the specific build of our modems and our own testing supports this.
All Spark Smart Modems (VRV9517) connected to the Spark fixed broadband connections (ADSL,VDSL or Fibre) would have received an updated version of the software. This means as long as you are still with Spark you are not impacted and there is no action required from you.
If you are no longer with Spark and are still using the Spark Smart Modem, you can update the modem’s firmware manually.
Learn about the vulnerabilities this new firmware will resolve