Please configure

Set up broadband

Get help setting up broadband and connecting to the internet.

Note: The Broadband Assist tool is no longer available to use. Instead, find your broadband type below for step-by-step instructions to get started.

Set up Fibre

Learn how to set up your modem, connect to WiFi and go online.

Find out how to set up Fibre

Set up Wireless Broadband

Learn how to set up Wireless Broadband with a quick start guide and instructions.

Find out how to set up Wireless Broadband

Set up VDSL or ADSL broadband

Learn how to set up VDSL or ADSL broadband with quick start guides, instructions and a short video.

Find out how to set up VDSL or ADSL broadband

 

Below, you can get help with other areas of your broadband.

Fix internet connection

Find out why you might not be getting internet speeds you think you should be getting.

Solve broadband speed issues

Register for Xtra Mail

You can register for Xtra Mail online with the username and password we sent you when you signed up with Spark.

Register for Xtra Mail

Set up security for your computer

As a Spark Broadband or Dial Up customer, you can get five Spark Security Suite Licences, powered by McAfee, worth over $95 per licence, per year for free. This software provides security for your computer when using the internet.

Get the Spark Security Suite

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