For modems, Spark has two delivery options. These are only available in selected New Zealand regions.
If your address is at an eligible suburb in Auckland, you can receive your items between 6–9pm on the day your order is shipped. Orders must be placed before the cut-off time of 1pm.
When do I have to order?
To receive your order on the same evening you need to place your order before 1.00pm (Monday to Friday).
Is a signature required?
Yes. Someone must be home at the time of delivery to sign for your order.
What happens if I am not home when my order is delivered?
For standard deliveries, a card to call will be left for you to arrange pick up or redelivery.
For express deliveries, your order will be redelivered the following day. If you're not home, a card to call will be left for you to arrange pick up or redelivery.