HOW TO TOP UP

Whether you need a monthly top up, a one-off top up or you’re using a voucher, we'll show you how to top up your mobile.

SET AND FORGET

Introducing two new and easy ways to pay. Want to know more? Get the full details on Auto Pay & Auto Top Up

Auto Top Up


Auto Top Up lets you choose a top up amount to be automatically paid from your debit or credit card. Either on a specific day each month or when your balance gets to an amount that you have set. Here’s how it works:

  1. Download the Spark app or go online at My Mobile and look under “Top up"
  2. Select “Auto Top Up”
  3. Choose an amount to top up
  4. Choose your Auto Top Up – either a particular day each month OR when your balance gets below a specific amount
  5. Set up your debit or credit card
  6. We’ll sort your top up

Auto Pay


Auto Pay is a bit like Auto Top Up, but for Extras and Value Packs. Just set up a debit or credit card, then we’ll top up your balance automatically to cover any Extras or Value Packs. Here’s how it works:

  1. Download the Spark app or go online at My Mobile and select "Buy Extras"
  2. Choose any Value Pack or Extras you want
  3. Select “Buy this extra and set up auto pay”
  4. Set up your debit or credit card
  5. We’ll take it from there

If you’ve already got a Value Pack or Extras you want to set up on Auto Pay, just go to MyMobile, click on “My Plan and Extras” and hit “Set Auto Pay”.

ADDING EXTRAS AND VALUE PACKS

Extras and Value Packs are a great way to get more bang for your buck. Choose Extras for talking, texting and data, or go for a Value Pack that bundles it all together.

Adding Extras and Value Packs


You can buy Extras and Value Packs through the Spark app, online at MyMobile, by phone or get yourself a code and text it to 258 to use Text to Buy to grab the Extras or Value Pack that works for you.