Get non-stop Netflix when you join an eligible Spark broadband or mobile plan.
Add Spark Sport to an eligible Pay Monthly mobile or broadband plan and enjoy the live-action. Watch the Blackcaps, White ferns, F1®, Premier League, and NBA.
Get lost in Neon. Watch binge-worthy TV series and movies from across the world. Add Neon to your mobile or broadband plan with Spark.
Spotify Premium is free with selected Pay Monthly mobile plans and 50% off with selected Prepaid plans.
Find answers to the most important questions with these tutorials.
How to set up an account
How to search and download apps
How to update apps
How to use bluetooth
How to set up a personal hotspot
How to insert or remove a SIM card
How to reset to factory settings
How to perform soft reset
Find device manual
How to update software
How to set up phone lock
How to block and unblock numbers
How to reset Access Point Name (APN)
How to send text messages
Can't send MMS messages
How to connect to WiFi
How to switch mobile data on or off
How to switch roaming on or off
How to reset network settings
How to set up your email
Choose your device below to view the full user guide.