Spark Wireless Landline Terms

Spark Wireless Landline Terms

Spark Wireless Landline Terms

The following Terms apply to our customers who have a Spark Wireless Landline service with us. These Terms apply together with the Mobile Postpaid Agreement. These Terms will prevail to the extent they are inconsistent with the Mobile Postpaid Agreement.

  • Spark Wireless Landline requires a Spark Wireless Broadband Modem.
  • Spark does not guarantee that the service can be supplied at a particular location. In the event that service is not available at your location or the quality of the service is not of an acceptable quality, you can return your Spark Wireless Broadband Modem to Spark within 30 days of receiving the Spark Wireless Broadband Modem for a full refund of the purchase price and first month's access fees.
  • Spark Wireless Landline is only available in certain 4G coverage areas. 4G coverage is not available everywhere.
  • The Spark Wireless Broadband Modem contains a SIM card. You may not use this SIM card in any other device. It remains our property and you must return it to Spark on reasonable request.
  • You may not use your Spark Wireless Broadband Modem to receive the Spark Wireless Landline service at any other location other than the installed location. If you are moving, please contact us. If you are moving to a location within our Spark Wireless Landline coverage area, you may be able to continue to use the service. If you are moving to a location outside our current Home Wireless Landline coverage area, you will need to end your contract with us. Early termination charges may apply.
  • If we become aware that you are using your Spark Wireless Broadband Modem at a location other than the installed location we reserve the right to withhold, suspend, disconnect, or restrict your Spark Wireless Landline service without notice. However, wherever possible we will try to contact you before we take any action. The reason we retain this right is that we need to be able to manage the network to ensure that all customers using the network receive a reliable and consistent service.
  • The Spark Wireless Broadband Modem requires mains power. In the event of a power failure, service will not be available, including access to emergency services.
  • If you choose to sign up with Spark Wireless Landline on a 24 month contract, and your service is disconnected before the completion of that minimum contract period, you will be charged an early termination fee of $199. You will not be required to pay an early termination fee if you are exercising your right to terminate your agreement with us under clauses 15.2, 15.4 or 15.8 of the Mobile Postpaid Agreement.
  • Charging for Spark Wireless Landline starts once your service is connected to our network. Please be aware you need to let us know 30 days in advance if you wish to cancel this service (these services). If you change or remove your plan or package within 30 days you will still be charged for the full month.
  • This service does not come with a copper phone line. This means that services that use a standard copper landline, such as some medical alerts, monitored home alarms, faxes, the interactive features of SKY digital or PABXs are incompatible with Spark Wireless Landline.

The following Terms apply to our customers who have a Spark Wireless Landline service with us. These Terms apply together with the Mobile Postpaid Agreement. These Terms will prevail to the extent they are inconsistent with the Mobile Postpaid Agreement.

  • Spark Wireless Landline requires a Spark Wireless Broadband Modem.
  • Spark does not guarantee that the service can be supplied at a particular location. In the event that service is not available at your location or the quality of the service is not of an acceptable quality, you can return your Spark Wireless Broadband Modem to Spark within 30 days of receiving the Spark Wireless Broadband Modem for a full refund of the purchase price and first month's access fees.
  • Spark Wireless Landline is only available in certain 4G coverage areas. 4G coverage is not available everywhere.
  • The Spark Wireless Broadband Modem contains a SIM card. You may not use this SIM card in any other device. It remains our property and you must return it to Spark on reasonable request.
  • You may not use your Spark Wireless Broadband Modem to receive the Spark Wireless Landline service at any other location other than the installed location. If you are moving, please contact us. If you are moving to a location within our Spark Wireless Landline coverage area, you may be able to continue to use the service. If you are moving to a location outside our current Home Wireless Landline coverage area, you will need to end your contract with us. Early termination charges may apply.
  • If we become aware that you are using your Spark Wireless Broadband Modem at a location other than the installed location we reserve the right to withhold, suspend, disconnect, or restrict your Spark Wireless Landline service without notice. However, wherever possible we will try to contact you before we take any action. The reason we retain this right is that we need to be able to manage the network to ensure that all customers using the network receive a reliable and consistent service.
  • The Spark Wireless Broadband Modem requires mains power. In the event of a power failure, service will not be available, including access to emergency services.
  • If you choose to sign up with Spark Wireless Landline on a 24 month contract, and your service is disconnected before the completion of that minimum contract period, you will be charged an early termination fee of $199. You will not be required to pay an early termination fee if you are exercising your right to terminate your agreement with us under clauses 15.2, 15.4 or 15.8 of the Mobile Postpaid Agreement.
  • Charging for Spark Wireless Landline starts once your service is connected to our network. Please be aware you need to let us know 30 days in advance if you wish to cancel this service (these services). If you change or remove your plan or package within 30 days you will still be charged for the full month.
  • This service does not come with a copper phone line. This means that services that use a standard copper landline, such as some medical alerts, monitored home alarms, faxes, the interactive features of SKY digital or PABXs are incompatible with Spark Wireless Landline.

The following Terms apply to our customers who have a Spark Wireless Landline service with us. These Terms apply together with the Mobile Postpaid Agreement. These Terms will prevail to the extent they are inconsistent with the Mobile Postpaid Agreement.

  • Spark Wireless Landline requires a Spark Wireless Broadband Modem.
  • Spark does not guarantee that the service can be supplied at a particular location. In the event that service is not available at your location or the quality of the service is not of an acceptable quality, you can return your Spark Wireless Broadband Modem to Spark within 30 days of receiving the Spark Wireless Broadband Modem for a full refund of the purchase price and first month's access fees.
  • Spark Wireless Landline is only available in certain 4G coverage areas. 4G coverage is not available everywhere.
  • The Spark Wireless Broadband Modem contains a SIM card. You may not use this SIM card in any other device. It remains our property and you must return it to Spark on reasonable request.
  • You may not use your Spark Wireless Broadband Modem to receive the Spark Wireless Landline service at any other location other than the installed location. If you are moving, please contact us. If you are moving to a location within our Spark Wireless Landline coverage area, you may be able to continue to use the service. If you are moving to a location outside our current Home Wireless Landline coverage area, you will need to end your contract with us. Early termination charges may apply.
  • If we become aware that you are using your Spark Wireless Broadband Modem at a location other than the installed location we reserve the right to withhold, suspend, disconnect, or restrict your Spark Wireless Landline service without notice. However, wherever possible we will try to contact you before we take any action. The reason we retain this right is that we need to be able to manage the network to ensure that all customers using the network receive a reliable and consistent service.
  • The Spark Wireless Broadband Modem requires mains power. In the event of a power failure, service will not be available, including access to emergency services.
  • If you choose to sign up with Spark Wireless Landline on a 24 month contract, and your service is disconnected before the completion of that minimum contract period, you will be charged an early termination fee of $199. You will not be required to pay an early termination fee if you are exercising your right to terminate your agreement with us under clauses 15.2, 15.4 or 15.8 of the Mobile Postpaid Agreement.
  • Charging for Spark Wireless Landline starts once your service is connected to our network. Please be aware you need to let us know 30 days in advance if you wish to cancel this service (these services). If you change or remove your plan or package within 30 days you will still be charged for the full month.
  • This service does not come with a copper phone line. This means that services that use a standard copper landline, such as some medical alerts, monitored home alarms, faxes, the interactive features of SKY digital or PABXs are incompatible with Spark Wireless Landline.