Spotify on Spark Plans

1. These terms and conditions apply to the Spotify service available with Spark plans.

2. The following terms apply for everyone who joined Spark or switched to a new Value Pack or Mobile Pay Monthly plan from 11 September 2017. If you joined or switched before then, separate terms apply, and these are set out later on this page.

3. There are four types of Spotify available from Spark:

(1) On us: This means that Spotify Premium is on us in the price of your pay monthly plan, you just need to activate it.

(2) Discounted: This means that that Spotify Premium is available to be added to your pay monthly plan at a discounted price.

(3) 4 Weekly Discounted: This means that that Spotify Premium is available to be added to your prepaid plan at a discounted price, renewable every four weeks.

(4) Add-on: This means that Spotify Premium is available to be added to your pay monthly plan.

Spotify terms for Pay Monthly customers

4. Spotify Premium on us is available on the $92 Endless plan. Spotify Premium on us is also available on the following plans which are no longer available for sale: $79 and $100 Endless plans (excluding $84.99 and $100 Endless with Netflix plans), Consumer Mobile Pay Monthly Rollover plans $29.99 and above, and Business mobile plans $34.77 (excl GST) and above (excluding Sharer Plans).

5. Discounted Spotify Premium is available on the $72 Endless plan, $45 Endless Mobile plan, $45 4GB Rollover plan, $35 Endless companion plan, $45 (excl GST) Business Teams Endless plan, and $65 (excl GST) Business Teams Endless 24-month plan. Customers on the following retired plans are also eligible; $25.85 Business Mobile Sharer, $29.99 Spark Sharer, $39.99 3GB Rollover plan, $39.99 Endless Mobile plan and $59.99 Endless Mobile plan. Discounted Spotify Premium costs $9.99/month incl GST (usually $16.99/month).

6. Add-on Spotify Premium is available on $15 Rollover plan, $27 Rollover plan, Smart plan, $12.99 One Number Wearable plan, $14.99 Endless Wearable plan, Data only $15 plan, Data only $29.99 plan, Data only $49.99 plan, Data Only $69.99 plan and Consumer and SME Fibre and Wireless Broadband plans. Add-on Spotify Premium is also available on the following retired plans: $84.99 Endless with Netflix plan and $100 Endless with Netflix plan. Add-on Spotify Premium costs $15.29/month incl GST (usually $16.99/month). For the avoidance of doubt, SME plans excludes Enterprise plans.

7. If you have Discounted or Add-on Spotify Premium, you will be charged to your Spark account when you activate these for the first time, and then subsequently every month on the renewal date, while you're on an eligible Spark Pay Monthly Plan.

8. If you're new to Spotify Premium with Spark, you will need to activate your Spotify subscription. If you don't activate your Discounted or Add-on Spotify Premium subscription within your billing cycle, your subscription will be removed from your account.

Spotify terms for Prepaid customers

9. 4 Weekly Discounted Spotify Premium can be activated on Spark Rollover Prepaid Value Packs and Spark Rollover Data Lover Packs.

10. The charge for 4 Weekly Discounted Spotify Premium is $9.20 /28 days incl GST, which is based on average annualised cost of Spotify Premium monthly subscription (valued at $16.99 per month), with a monthly discount of $7 /month, recalculated over a 28 day period.

11. $9.20 will be debited from your top up credit when you purchase 4 Weekly Discounted Spotify Premium, and then subsequently every four weeks on the renewal date, while you're on an eligible Spark Prepaid Pack, subject to 13 below.

12. For new customers, the first $9.20 charge will cover the 28-day period from the date you activate your subscription.

13. If you're new to Spotify Premium with Spark, once you purchase 4 Weekly Discounted Spotify Premium, you will need to activate your Spotify subscription. If you don't activate your Spotify subscription within 28 days from purchasing 4 Weekly Discounted Spotify, your subscription will be removed from your account and the first $9.20 payment for your 4 Weekly Discounted Spotify Premium refunded to your prepaid account balance. This is done to prevent you from incurring additional Spotify charges when you're not using the service.

Spotify terms for customers on a Spark Prepaid Pack or Mobile Pay Monthly plan from before 11 September 2017

14. Spotify Premium on us, is with Consumer Ultra Mobile Pay Monthly plans $39.99 and above, all Ultra+ Share Plans, the $19 Music Pack, $29 Prepaid Value Pack Data Lover Packs Business mobile plans $52.17 (excl. GST) and above (excludes Business Sharer Plans).

15. If you cancel your pre-11 September 2017 pack or plan, or change to a new Rollover plan or pack after 11 September 2017, you will not be able to later change back to your pre-11 September 2017 plan or pack. This also means you will not be able to return to any pre-11 September 2017 Spark Spotify offer.

Spotify terms for all customers

16. To use and access the Spotify Premium service, you will need to register with Spotify directly and accept Spotify Terms and Conditions of the Spotify service, including age restrictions.

17. You are responsible for any mobile data usage charges associated with the Spotify service and we strongly recommended that you monitor your mobile data usage.

18. Spotify Premium is accessible via any internet connection, including WiFi and Mobile Broadband connections.

19. Offer applicable on the, on us Spotify Premium Individual (single account only), and excludes Spotify Premium DUO, Family, and Student and any other promotional offers.

20. Spotify audiobook terms apply. Available to Premium Individual subscribers, and Duo and Family plan managers only.

21. Moving mobile plans and the impact on your Spotify subscription:

(1) If you or we are changing your Spark mobile plan or Prepaid Pack you may no longer be eligible to have the Spotify Premium on us. Make sure you check what Spotify options are available with your new plan. If you are moving to a new plan or pack which has the same Spotify entitlement as your old one, there will be no impact to your Spotify service, and it will continue as usual.

(2) If you or we are changing your Spark mobile plan or pack from one eligible for Add-on Spotify Premium, to one eligible for Discounted or 4 Weekly Discounted Spotify Premium, and you have purchased Add-on Spotify Premium prior to this move, the following will happen to your subscription:

(i) If your subscription is active: Your subscription will be changed to Discounted Spotify Premium immediately. You will receive a refund for any partially used period of the current Add-on Spotify Premium subscription and a new monthly period will start for the Discounted Spotify Premium subscription; or

(ii) If you asked to cancel Add-on Spotify Premium prior to this move: Your subscription will be cancelled immediately. You will receive a refund for any partially used period of the current Add-on Spotify Premium subscription. You will need to opt-in to get Discounted Spotify Premium. If you do opt-in, a new monthly period will start for the Discounted Spotify Premium subscription.

(3) If you or we are changing your Spark mobile plan or pack from one eligible for Add-on Spotify Premium, to one eligible for 4 Weekly Discounted Spotify Premium, and you have purchased Add-on Spotify Premium prior to this move, your subscription will be cancelled immediately, and you will receive a refund for any partially used period of the current Add-on Spotify Premium subscription. If you still want Spotify Premium, you will need to re-purchase 4 Weekly Discounted Spotify Premium.

(4) If you or we are changing your Spark mobile plan or pack from one eligible for Discounted or 4 Weekly Discounted Spotify Premium to one eligible for Add-on Spotify Premium, and you have purchased Spotify Premium prior to this move, your subscription will be cancelled immediately unless you opt-in to purchase this option to continue receiving Spotify. If you don’t opt-in you will receive a refund for any partially used period of the current Discounted or 4 Weekly Discounted Spotify Premium subscription. If you do opt-in, you will receive a refund for any partially used period of the current Discounted or 4 Weekly Discounted Spotify Premium subscription and a new monthly subscription period will start for the Add-on Spotify Premium subscription.

(5) If you or we are changing your Spark mobile plan or pack from one eligible for Spotify Premium on us, and you have activated Included Spotify Premium prior to this move, to one eligible for Discounted, 4 Weekly Discounted or Add-on Spotify Premium, your subscription will be discontinued immediately. You will have to purchase these options to continue receiving Spotify.

(6)  If you or we are changing your Spark mobile plan or pack from one eligible for Discounted, 4 Weekly Discounted or Add-on Spotify Premium, and you have purchased Spotify Premium prior to this move, to one eligible for Spotify Premium on us, your subscription will continue. You will receive a refund for any partially used period of the current Discounted, 4 Weekly Discounted or Add-on subscription.

22. You can cancel your Spark Spotify Premium subscription at any time by logging into MySpark account or the Spark app and selecting Cancel Spotify Premium. Spotify Premium will remain available to you until your subscription expires, at which stage it will change to free Spotify.

23. You are responsible for all costs and charges you incur directly with Spotify. If you have an existing paid direct Spotify account, you must first cancel your account directly with Spotify before you can activate Spotify Premium with Spark. If you do not do this, you will continue to be charged by Spotify for your Spotify Premium account.

24. Spark cannot guarantee that Spotify will be compatible with all devices and you are advised to check your device's compatibility with Spotify if you are unsure.

25. Spark is not responsible for the Spotify service in any way whatsoever and to the extent permitted by law we exclude all liability to you in connection with your registration and use of the Spotify service.

26. Spark terms and conditions and charges apply.

27. Spotify is for personal use only, and not to be used for any commercial purposes.

28. Spark reserves the right to change or withdraw any offer at any time in accordance with its standard terms and conditions. View Spark terms