Your personal terms are made up of three parts, depending on your technology and plan.
1. General Terms
The General Terms apply to everyone and cover the key things you need to know about being our customer.
2. Fixed Line Terms or Mobile and Wireless Terms
The Fixed Line Terms cover our services that connect to your house using fixed lines, like copper or Fibre. Or, the Mobile and Wireless Terms, which cover all services that run over our mobile network, like our mobile plans and wireless broadband plans.
3. Plan Terms
Some of our plans have specific rules that apply. This is where you'll find those terms.