Home wireless landline offer summary

 

Service description

Home Wireless Landline is a landline only service for residential customers.

It connects your home to our network via a 4G wireless connection to your house. The Home Wireless Landline runs on the Spark 4G network.

We have one Home Wireless Landline plan. This package comes with a landline and a phone number. The landline connects you to the public phone network so you can make local, national, international and mobile calls from your landline.

 

Availability

Home Wireless Landline may be offered in certain areas within the Spark 4G coverage area.

 

Service charges

Home Wireless Landline – open term

This package comes with a landline, free local calling and a free Connector feature pack.  

We do charge for national, international and mobile calls, but have a range of calling plans to suit most people.

You also receive a Huawei modem, two Uniden phones and a power back up device as part of the plan.

 

Minimum contract period

The Home Wireless Landline – open term plan has no fixed term contract period.

 

Early termination fee

You can leave the The Home Wireless Landline – open term plan at any time without incurring early termination fees.

 

Notice period

If you want to cancel your landline service, you'll need to give us 30 days’ notice.

 

Effects on other services

The Spark wireless modem requires mains power. This Home Wireless Landline service comes with a power back up, sometimes called an Uninterrupted Power Source (UPS) so that in the event of a power failure the Spark wireless modem will continue to operate for up to four hours.

The handsets require batteries to work. We have placed rechargeable batteries in your handsets, which you may need to replace from time to time. You need to make sure the handsets have batteries in them otherwise the phones won’t work in the event of a power failure.

This service does not come with a copper phone line. This means that services that use a standard copper landline, such as some medical alerts, monitored home alarms, faxes, the interactive features of SKY digital or PABXs are incompatible with Home Wireless Landline.

 

Disputes

Spark is a member of the Telecommunication Dispute Resolution Scheme.

All prices include GST.

This document is only a summary. If you'd like the full detail, our website has the legal landline terms and conditions. View Home Wireless Landline terms