One Number Wearable Plan Terms

We’ve set out below the terms that apply to our One Number Wearable Plan. You agree to these Plan Terms (including any updates). In addition, our General Terms for all customers will always apply, and our Mobile and Wireless Terms apply too.

Service Overview

Who is eligible to buy this plan?

  1. The One Number Wearable Plan is a Pay Monthly plan for your smart watch.
  2. To have this plan, you must have the following:
    • An eligible wearable device
    • An eligible Spark Pay Monthly mobile plan ( your “primary plan”); and
    • An eligible primary smartphone
  3. The eligible wearable devices are as follows: 
    • Apple Watch Series 3 (GPS + Cellular)
    • Apple Watch Series 4 (GPS + Cellular)
    • Apple Watch Series 5 (GPS + Cellular)
    • The Spark network doesn't support models from the North American region. Learn more about bands, supported locations and carriers at apple.com/nz/watch/cellular
  4. Eligible primary plans are our current Spark Pay Monthly plans.
  5. Eligible primary smartphones includes all iPhone 6s or later with iOS 13.3 or later installed.
  6. The list of eligible wearable devices, smartphones and primary plans is subject to change.
  7. You can have up to two One Number Wearable plans per primary plan.

What’s included?

  1. This plan shares your primary plan’s voice and SMS allowances. 
  2. This plan includes Endless data for use in NZ (speeds reduce to 1.2 Mbps after max speed data allowance exceeded). You will still be able to use your data like you did before, but you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. 

What isn't included?

  1. Spark’s standard rates apply to calling and SMS messages that are not included in your primary plan, for example, voice overage, international calling/SMS or MMS (e.g. picture messaging). View our standard rates 
  2. This plan does not include value-added services, for example, Lightbox, Spotify Premium or Spark WiFi; Spark Socialiser; international roaming; international voice packs; and video calling.
  3. This plan does not include tethering and hotspot features, even if you can tether or hotspot data from your primary plan.

Other Information

Notice period (cancellation)

  1. There is no minimum term for this plan. You can cancel this plan at any time by notifying Spark customer services. Plan charges and your service will stop 30 days after we receive your notification.

Traffic Management

  1. We might have to pause, restrict, end or slow performance of your service if it’s necessary for us to protect our networks or manage traffic over our networks. We’ve covered this at clause 6.6 of our General Terms. You also need to use our services fairly – we’ve set out our rules on this at clause 2.6 of our General Terms.

Roaming

  1. International roaming is not available on the One Number Wearable Plan.