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How we share your personal information

When we share your personal information 

Beyond the Spark group of companies, we only share your personal information in connection with the original purpose for which it was collected, for a directly related purpose, with your consent, or for another lawful purpose (for example, to help the Police locate a missing person). 

Who we share your personal information with  

We may share your personal information with people who you ask us to share it with.  We may also share your personal information with trusted third parties like service providers, business partners, agents, and advisors. We require such recipients to take appropriate measures to protect the information and restrict their use of it.  

Why we share your personal information 

Common reasons we share your personal information with these recipients include: 

  • Managing the supply of products and services to you. 
  • Providing services to us, such technology and business process services, market research, advertising placement, product development and business intelligence. 
  • Otherwise helping us to use your personal information in accordance with this policy. 
  • To comply with legal obligations that we have, including when a new law is made or a law is changed. 
  • When we sell a business or asset, or to comply with other contractual obligations that we have or accept. 

We may also share your personal information with other third parties for purposes described in this policy, such as to: 

  • Your authorised representatives - for example, account authorities or advisors. 
  • Other network operators, telecommunications companies and depending on your preferences, directory providers. View Your privacy, your rights and your choices
  • Government, law enforcement and emergency response agencies. 
  • Credit assessment, credit reporting and debt collecting organisations.