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How we use your personal information

Within the Spark group of companies, we only use your personal information in connection with the original purpose for which it was collected, for a directly related purpose, with your authorisation (including under this policy), or for another purpose which is lawfully authorised (such as for public safety). Some common uses we make of your personal information include:

  • Providing you with rewards, discounts and other benefits.
  • Contacting you.
  • Managing our relationship with you.
  • Providing and improving products and services and innovation.
  • Managing and improving our networks and technology.
  • Marketing, subject to your ability to unsubscribe and manage other preferences. View Your privacy, your rights and your choices
  • Personalising user experiences, including on third-party platforms. This also includes the data required to create general insights as well as to show advertisements and marketing relevant to you and your household and to measure the effectiveness of advertising and marketing.
  • Credit reporting and credit checks, debt recovery, and checking your compliance with our terms and fair use policies.
  • Protecting against illegal and fraudulent activities. This includes taking proactive measures to secure our networks.
  • Complying with our legal and regulatory obligations, including court orders and other legal processes, law enforcement assistance, emergency response assistance; and, if we have reasonable grounds to believe that sharing this content is necessary to prevent or lessen a threat to someone’s life or health (including your own) or for public safety.