Thwaites and Momentum's IoT story

When you need rapid service for your diesel vehicle or forklift expertise, you call the team at Thwaites and Momentum. And when they needed a cost-effective fleet tracking solution, they called Spark.

 

Customer problem


When clients call for a vehicle repair, they want it done fast. The team at Thwaites Diesel Nelson and Momentum Equipment Services need to know which available technicians are closest to the job.

Solution


Spark IoT Fleet Tracking, using a plug and play, Bolt OBD-II tracking device in each technician’s ute, plus access to a dashboard to let operations staff accurately dispatch technicians as and when required.

Results


The team is delivering its trusty, speedy repair service to clients while reducing their operating costs. All thanks to having a more affordable solution that meets their exact business needs. 

Saving over $4000 a year, with extra features.

With 12 technicians on the road and hundreds of clients, it’s vital that the Thwaites and Momentum technicians spend their time on the tools, not on the phone trying to arrange which jobs to attend. Thwaites provides diesel repairs and maintenance for the upper South Island, while Momentum Equipment Services specialises in forklifts – speedy service is an essential part of these businesses.

When speaking to their Spark account manager, the team realised their current vehicle tracking system was underperforming. They switched to Spark’s fleet tracking solution: the Bolt OBD-II tracking device and fleet tracking dashboard.

By switching to this solution, the team was able to achieve a total saving of over $4000 each year. In addition, the new system provides a wider range of features. The Thwaites and Momentum team is now planning to install fleet tracking to monitor the utilisation of their forklift fleet, which will enable automated maintenance scheduling depending upon the number of hours each forklift is running.

“This will not only remove the manual process of collecting this data, but it will eliminate the chance for human error and build trust ,” says Nick Cairney, Operations Manager for Thwaites Diesel Nelson and Momentum Equipment Services. “And it gives our customers more confidence that maintenance schedules are being met and customer is charged accurately for the number of hours they are using the forklift for.”

Ideas, training and support

The team at Thwaites and Momentum chose Spark partly because they could get an all-in-one solution rather than needing to work with several providers. The price was appealing – only paying for the features they needed. Plus it was hugely helpful to have the Spark IoT team on hand to help with training and creating a smooth transition to the new system.

“Spark has offered the right solution at the right price,” says Cairney. “They have not simply signed us up and walked away. They have helped us through the learning process, the gear works well, and the platform is simple and intuitive.”

Solutions

Fleet Tracking


Spark’s fleet tracking solution can help your business ensure your staff is safe on the road and your fleet is at its most efficient. 

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Bolt OBD


Bolt OBD is an easy-to-install “plug and play” vehicle tracker that reports vehicle location, driver behaviour metrics, and vehicle utilisation.

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Explore our additional resources

Customer stories


See how New Zealand businesses are thriving and gaining real value with Spark IoT.

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Webinars


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Insights


IoT technology is transforming a wide range of industries. 
Find out more about current trends, innovations and exciting developments in IoT.

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Why choose Spark?

Our partnerships


We've partnered with a range of best in class local and international expertise to ensure your business has the most suitable IoT solution.

Our service


We have dedicated experts ready to identify your business problems and opportunities, then plan and deploy the right IoT solution for your business needs.

One stop shop


Our complete range of IoT solutions include hardware, connectivity, data analytics and insights and after sales support. Everything you need in one place to get your business to the future, today.

Browse solutions

Together with our forward-thinking local and global partners, we can provide the right end-to-end IoT solutions to meet your business needs. Our IoT solutions could help you reduce costs, improve health and safety, save time on monitoring and reporting, or increase efficiency and return on investment.

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Launch & Announcement


8th March

Applications open


15th March to 28th June

Finalists Announced


27th July

Judging Starts


26th August

Winners Announced


4th September

Funding and the 5G Co-Lab testing


September to October

Winners fly to New York


October