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Features: Alerts

  1. Log in to IoT Bridge and click Alerts in the menu on the left.
  2. Click “Create alert” and give your alert a name. Assign a device for your alert by typing the device name in the ASSIGN TO DEVICE field. A list of your devices will appear to help you find the right one.
  3. Choose the data type for the alert and set the thresholds that trigger the alert.
  4. Choose if the alert will trigger a required response or is going to be an “inform only”, and if it will be enabled by default.
  5. Choose whether the alert will be sent as soon as the threshold is reached, or whether to delay the alert until the threshold is reached for 2 or more consecutive readings. This may be useful where, for example, it is acceptable for the temperature in a fridge to spike temporarily, but not over a longer timeframe.
  6. Select who will be receiving the alert and how (email or txt). Click Next.
  7. Review the alert settings and click Confirm.
  8. Select who will be receiving the alert and how (email or txt). Click Next.
  9. All done.
  1. Log in to IoT Bridge and click Alerts in the menu on the left.
  2. In the Alerts tab, key in the alert name or device, or type the first few letters in the Search field, and press Enter or click on the search icon.
    Details of an alert or all alerts that contain the few letters provided in the Search field are displayed on screen. These include: Alert Name, Device Name, Sensor Thresholds (Temperature and Humidity), and Alert Status.
  3. In the Alerts tab, click on the Alert Name or > to edit the alert details. Please refer to the Edit an Alert section on how to update the record.
  1. In the Alerts tab, click on the Alert Name or > to manage an alert.
  2. Click on Edit to edit an alert.
    Note that Assign to Device field and Alert Type field are not editable – you will need to create a new alert instead.
  3. In the alert window, you can update the following fields and click on Next to save alert details:
    1. Update Alert Name.
    2. Temperature thresholds that trigger an alert to a preferred recipient need to be configured. Update the Temperature range by clicking on [-] to decrease or [+] to increase the temperature or key in the required temperature level in degrees Celsius. An alert is sent when temperature level is outside of this range.
    3. Humidity thresholds that trigger an alert to a preferred recipient need to be configured. Update the Humidity range by clicking on [-] to decrease or [+] to increase humidity or key in the required humidity level 80 percentage (%). An alert is sent when humidity level is outside of this range.
      Take note that the Alert Type field is not editable and cannot be changed.
    4. Tick on the checkbox Alert Status:
      • Enabled to enable alert, or
      • Disabled to disable alert.
    5. Update the alert settings when it is triggered:
      • Tick Always to make an alert always active, or
      • Click on the days from Mon to Sun when an alert is required, or
      • Tick All day to receive an alert all day on selected day/s, or
      • Update the time of the day when to trigger an alert on selected day/s by clicking on [-] or [+] .An alert is sent during the selected start and end time.
    6. Change the person who needs to receive the alert from the dropdown list in the Alert Recipients field.
    7. Click on the following to update how an alert is sent to the recipient:
      • [Email] to send alert via email and/or [SMS], or
      • The bin icon to delete the recipient.
    8. When Next is clicked, click on Confirm to save or Edit to edit alert details.
    9. All done.
You can disable an alert or permanently delete it.
  1. In the Alerts tab, click on the alert you want to delete, or the icon next to it.
  2. Scroll to the bottom of the Alert Management screen and click “Delete this alert”.
  3. The Delete this alert window is displayed on screen. You can now choose to Delete the alert, or Disable it.
  4. To delete the alert, click “Confirm” at the bottom of the screen. Once Confirm is clicked, a confirmation “Alert deleted” is displayed on screen.
  5. Disable an alert instead of deleting:
    1. Tick on checkbox Status and click on Confirm to confirm changes:
    2. Enabled to keep alert active, or
    3. Disabled to disable alert.

 

The “Offline Device” Alert monitors your devices and notifies you about those devices that haven’t communicated with IoT Bridge in the last hour. It is recommended that the account owner as well as admins subscribe to this alert.
To manage Offline Device Alerts, in the Alerts tab, click on “Offline device alerts” at the top of your alerts list. The Offline Device Alerts page is split into two sections:
Alert management
  1. The Offline Device Alert is disabled by default. To enable it, check the “ACTIVE” checkmark.
  2. Add or remove alert recipient/s.
  3. Click “Save changes”. Notice that you must have at least one alert recipient for changes to be saved.

Monitored devices

  1. This section lists all devices and their status. Devices which have not communicated with IoT Bridge in the last hour are highlighted with a pink frame.
  2. All devices on your account are included in monitoring by default. To exclude a device from monitoring uncheck the checkmark next to that device. Note you don’t need to click “Save changes” when you add or remove device from monitoring, as this change is applied automatically.