Add call diversion to your landline | Spark NZ

Call Diversion

Get your calls to follow you

With Call Diversion you can divert your home phone to another phone while you're out. So wherever you are, you still pick up all your calls. And it doesn't just have to be another landline – you can forward calls to a mobile as well.

What do you already have at your place?

More info on Smart pack

    JUST GET CALL DIVERSION

  • 3. 99 /MONTH
  • Order now

    Included features:

  • Call Diversion

More info on Smart pack

    STANDARD FEATURE PACK

    WITH SPARK? GET IT FOR

  • FREE
  • Feature not available

    Included features:

  • Caller Display

  • Automatic Call Back

  • Last Number Redial

  • Directory Listing

  • Hide My Number

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    TALKER FEATURE PACK

    WITH SPARK? GET IT FOR

  • 4 /MONTH
  • Sign in to upgrade

    Included features:

  • Caller Display

  • Automatic Call Back

  • Last Number Redial

  • Directory Listing

  • Hide My Number

  • Call Barring

  • Caller Blocking

  • Call Diversion

  • Call Waiting

  • 3-Way Calling

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    CONNECTOR FEATURE PACK

    WITH SPARK? GET IT FOR

  • 10 /MONTH
  • Sign in to upgrade

    Included features:

  • Caller Display

  • Automatic Call Back

  • Last Number Redial

  • Directory Listing

  • Hide My Number

  • Call Barring

  • Caller Blocking

  • Call Diversion

  • Call Waiting

  • 3-Way Calling

  • Voicemail

  • Dual Number

  • Distinctive Ring

  • Simultaneous Ring

More info on Smart pack

    STANDARD FEATURE PACK

    WITH SPARK? GET IT FOR

  • FREE
  • Feature not available

    Included features:

  • Caller Display

  • Automatic Call Back

  • Last Number Redial

  • Directory Listing

  • Hide My Number

  •  

  •  

  •  

  •  

  •  

  •  

  •  

    TALKER FEATURE PACK

    WITH SPARK? GET IT FOR

  • 4 /MONTH
  • Sign in to upgrade

    Included features:

  • Caller Display

  • Automatic Call Back

  • Last Number Redial

  • Directory Listing

  • Hide My Number

  • Call Barring

  • Caller Blocking

  • Call Diversion

  • Call Waiting

  • 3-Way Calling

  •  

  •  

    CONNECTOR FEATURE PACK

    WITH SPARK? GET IT FOR

  • 8 /MONTH
  • Sign in to upgrade

    Included features:

  • Caller Display

  • Automatic Call Back

  • Last Number Redial

  • Directory Listing

  • Hide My Number

  • Call Barring

  • Caller Blocking

  • Call Diversion

  • Call Waiting

  • 3-Way Calling

  • Voicemail

  • Simultaneous ring

New to Spark?

Jump aboard and enjoy the ride! When you switch to Spark you’ll get rewarded with heaps of good stuff including Spark Thanks.

Join now

The Nitty Gritty

You can forward your home phone to up to nine different numbers – they can be mobile numbers or another landline. And there are three ways you can set things up:

  • Immediate call diversion - all your calls go to the number you've chosen.

  • Forward if not answered - the call goes to your home phone first. If there's no reply after ten seconds, your caller will hear a message letting them know that their call is being diverted to another number.

  • Forward if busy – calls are only diverted if the phone is busy.

  • Just be aware that you'll be charged for any calls that are diverted to a mobile phone or to another phone outside your local calling area.

Already got this and need help?

Have a read of our Call Diversion User Guide for tips and advice.

 
  • Calling charges apply if you divert your calls to a mobile phone or to another phone outside your local calling area.
  • Spark requires 30 days notice of cancellation of this Smartphone service. This means the usual charges will continue to apply for 30 days after the date you cancel your service, even if it is disconnected within that period.
  • Please note that in some cases this service may not be available or is limited due to network constraints and incompatibility with other products and services.
  • You need to have a Spark account to order Call Diversion online. Join online and order Call Diversion as part of your new connection.