Things you should know
- Dual Number requires a touch-tone phone and is available in most areas.
- You can't use both numbers at the same time. For example, you can't send a fax and make a phone call.
- Any calls you get from your Dual Number won't be diverted or answered by your Call Minder/voicemail. Only calls to the main number will divert.
- Dual Number isn't available for Wireless landline.
- To enable Dual Number you need to apply for an additional phone number on your existing phone line.
- Spark requires 30 days' notice of cancellation of this service. This means the usual charges will continue to apply for 30 days after the date you cancel your service, even if it's disconnected within that period.
- In some cases this service may not be available or is limited due to network constraints and incompatibility with other products and services.