Current outages & maintenance
Mobile outage Outage
Totara North (Mobile)
3G mobile customers in Totara North may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G mobile customers in Totara North may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G mobile customers in Totara North may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Mobile outage Outage
Te Kao (Mobile)
3G mobile customers in Te Kao may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G mobile customers in Te Kao may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G mobile customers in Te Kao may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Mobile outage Outage
Taupo Bay (Mobile)
3G/4G mobile customers in Taupo Bay may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G/4G mobile customers in Taupo Bay may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G/4G mobile customers in Taupo Bay may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Mobile outage Outage
Hokianga North (Mobile)
3G mobile customers in Hokianga North may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G mobile customers in Hokianga North may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G mobile customers in Hokianga North may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Mobile outage Outage
Hihi (Mobile)
3G/4G mobile customers in Hihi may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G/4G mobile customers in Hihi may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G/4G mobile customers in Hihi may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Mobile outage Outage
Karikari Peninsula (Mobile)
3G/4G mobile customers in Karikari Peninsula may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G/4G mobile customers in Karikari Peninsula may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G/4G mobile customers in Karikari Peninsula may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Mobile outage Outage
Kaingaroa (Mobile)
3G mobile customers in Kaingaroa may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G mobile customers in Kaingaroa may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G mobile customers in Kaingaroa may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Mobile outage Outage
Kaitaia (Mobile)
3G/4G mobile customers in Kaitaia may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G/4G mobile customers in Kaitaia may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G/4G mobile customers in Kaitaia may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Mobile outage Outage
Panguru (Mobile)
3G mobile customers in Panguru may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G mobile customers in Panguru may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G mobile customers in Panguru may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Mobile outage Outage
Houhora (Mobile)
3G mobile customers in Houhora may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G mobile customers in Houhora may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
3G mobile customers in Houhora may be experiencing a loss of Voice, Data and SMS services. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Landline outage Outage
Kerikeri (Landline)
Customers in Kerikeri may be experiencing a loss of service to their landline. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Customers in Kerikeri may be experiencing a loss of service to their landline. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Customers in Kerikeri may be experiencing a loss of service to their landline. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Internet outage Outage
Far North District (Internet)
Customers in Far North District may be experiencing a loss of internet service. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Customers in Far North District may be experiencing a loss of internet service. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Customers in Far North District may be experiencing a loss of internet service. The outage started 21st Aug 2017 at 10:17. Our techs are working on it and we'll show a green icon on this map when it's back up and running.
Planned Outage Maintenance
(Mobile)
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings
Customers may experience connectivity issues or a “No Service” message on their mobile during this time
•Lansdowne, Masterton (between 8am & 22/08 6pm, up to 2 hours)
•Northland, Wellington (between 8am & 22/08 6pm, up to 10 hours)
•Glenview, Hamilton (between 9:30am & 22/08 6:30pm, up to 4 hours)
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings
Customers may experience connectivity issues or a “No Service” message on their mobil ...
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings
Customers may experience connectivity issues or a “No Service” message on their mobil ...
PLANNED OUTAGE Maintenance
(Mobile)
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings
Customers may experience connectivity issues or a “No Service” message on their mobile during this time
•Auckland Central, Auckland (between 08:00 & 18:00, up to 10 hours)
•Auckland Central, Auckland (between 08:00 & 22/08 18:00, up to 8 hours)
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings
Customers may experience connectivity issues or a “No Service” message on their mobile ...
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings
Customers may experience connectivity issues or a “No Service” message on their mobile ...
SCAM EMAILS Maintenance
(Others)
We've had reports that some of our customers have received emails which appear to come from Netflix asking for card authorisation. We believe this is a scam as the links in the email look suspicious. Our advice is that if you receive an email like this that you delete it and do not click on the links.
We're investigating this issue and we're really sorry about the frustration caused by this. Please refresh this page for the latest updates. If you want more information on email security, check out www.spark.co.nz/emailhelp
We've had reports that some of our customers have received emails which appear to come from Netflix asking for card authorisation. We believe this is a scam as the links in the email look suspicious. Our advice is that if you receive an email like ...
We've had reports that some of our customers have received emails which appear to come from Netflix asking for card authorisation. We believe this is a scam as the links in the email look suspicious. Our advice is that if you receive an email like ...
Scheduled Maintenance
Tuesday, 22nd Aug 2017
Planned Outage
(Mobile)
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings. Customers may experience connectivity issues or a “No Service” message on their mobile during this time
•Manawahe, Whakatane (between 13:00 and 16:00, up to 3 hours)
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings. Customers may experience connectivity issues or a “No Service” message on their mobile duri ...
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings. Customers may experience connectivity issues or a “No Service” message on their mobile duri ...
Wednesday, 23rd Aug 2017
Planned Outage
(Mobile)
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings. Customers may experience connectivity issues or a “No Service” message on their mobile during this time
•Lansdowne, Wellington (between 23/08 08:00 and 24/08 18:00, up to 2 hours)
•Solway, Wellington (between 23/08 08:00 and 25/08 18:00, up to 3 hours)
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings. Customers may experience connectivity issues or a “No Service” message on their mobile duri ...
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings. Customers may experience connectivity issues or a “No Service” message on their mobile duri ...
Wednesday, 23rd Aug 2017
Planned Outage
(Mobile)
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings. Customers may experience connectivity issues or a “No Service” message on their mobile during this time
•Devenport, Northshore Auckland (between 24/08 08:00 and 28/08 18:00, up to 2 hours)
•Roslyn, Palmerston North (between 24/08 08:00 and 25/08 18:00, up to 2 hours)
•Kaingaroa, Waikato (between 23/08 09:00 and 25/08 17:00, up to 4 hours)
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings. Customers may experience connectivity issues or a “No Service” message on their mobile duri ...
We’ll be making some changes to the Mobile network today in the following regions. Outage times vary between regions. Please see below for further timings. Customers may experience connectivity issues or a “No Service” message on their mobile duri ...
Report an outage or fault
- All known issues with Spark internet, landline or mobile connections will be on the map.
- If the issue you're having isn't on the map, please let us know.
- We update this map as soon as we've investigated reported faults.
- Select the Other tab to see any outages affecting Xtra Mail, Lightbox, Netflix or Spotify.
This map is updated every 10 minutes.