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Outage Map

Back

Outage Map


Sorry the outage map is under maintenance. Please check again tomorrow
Problems in your area?
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GENERAL SERVICE
OUTAGES

Learn about any other outages that are affecting Spark customers. Check here to see if there's any problems with Xtra Mail, Lightbox, Netflix or Spotify.

GENERAL SERVICE
OUTAGES

Learn about any other outages that are affecting Spark customers. Check here to see if there's any problems with Xtra Mail, Lightbox, Netflix or Spotify.

View map
  • Internet

  • Mobile

  • Landline

  • Others

Currently there are no internet outages or maintenance.

Currently there are no mobile outages or maintenance.

Currently there are no landline outages or maintenance.

Currently there are no other outages or maintenance.

Current outages & maintenance

Mangere Bridge Outage Outage

(Mobile)

3G/4G Mobile customers in Mangere Bridge may be experiencing a loss of Voice, Data & SMS services. The outage started 21st May 2022 at 19:28. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

3G/4G Mobile customers in Mangere Bridge may be experiencing a loss of Voice, Data & SMS services. The outage started 21st May 2022 at 19:28. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

3G/4G Mobile customers in Mangere Bridge may be experiencing a loss of Voice, Data & SMS services. The outage started 21st May 2022 at 19:28. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

Expand

Waimiha Outage Outage

(Mobile)

4G Mobile customers in Waimiha may be experiencing a loss of Voice, Data & SMS services. The outage started 20th May 2022 at 23:40. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

4G Mobile customers in Waimiha may be experiencing a loss of Voice, Data & SMS services. The outage started 20th May 2022 at 23:40. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

4G Mobile customers in Waimiha may be experiencing a loss of Voice, Data & SMS services. The outage started 20th May 2022 at 23:40. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

Hihi Outage Outage

(Mobile)

3G/4G Mobile customers in Hihi may be experiencing a loss of Voice, Data & SMS services. The outage started 20th May 2022 at 12:32. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

3G/4G Mobile customers in Hihi may be experiencing a loss of Voice, Data & SMS services. The outage started 20th May 2022 at 12:32. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

3G/4G Mobile customers in Hihi may be experiencing a loss of Voice, Data & SMS services. The outage started 20th May 2022 at 12:32. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

Titirangi Outage Outage

(Mobile)

3G/4G Mobile customers in Titirangi may be experiencing a loss of Voice, Data & SMS services. The outage started 20th May 2022 at 11:38. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

3G/4G Mobile customers in Titirangi may be experiencing a loss of Voice, Data & SMS services. The outage started 20th May 2022 at 11:38. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

3G/4G Mobile customers in Titirangi may be experiencing a loss of Voice, Data & SMS services. The outage started 20th May 2022 at 11:38. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

Waikerikeri Outage Outage

(Mobile)

Mobile customers in Waikerikeri may be experiencing a loss of Voice, Data & SMS services. The outage started 17th May 2022 at 09:27. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

Mobile customers in Waikerikeri may be experiencing a loss of Voice, Data & SMS services. The outage started 17th May 2022 at 09:27. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

Mobile customers in Waikerikeri may be experiencing a loss of Voice, Data & SMS services. The outage started 17th May 2022 at 09:27. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

Scheduled Maintenance

Monday, 23rd May 2022

Springfield Outage

(Mobile)

Mobile customers in Springfield may experience a loss of Voice, Data & SMS services (between 23rd May 2022 at 08:00 and 24th May 2022 at 20:00, Up to 6 hours) due to Network Maintenance.

Mobile customers in Springfield may experience a loss of Voice, Data & SMS services (between 23rd May 2022 at 08:00 and 24th May 2022 at 20:00, Up to 6 hours) due to Network Maintenance.

Mobile customers in Springfield may experience a loss of Voice, Data & SMS services (between 23rd May 2022 at 08:00 and 24th May 2022 at 20:00, Up to 6 hours) due to Network Maintenance.

Monday, 23rd May 2022

Portland Outage

(Mobile)

Mobile customers in Portland may experience a loss of Voice, Data & SMS services (between 23rd May 2022 at 08:00 and 24th May 2022 at 20:00, Up to 2 hours) due to Network Maintenance.

Mobile customers in Portland may experience a loss of Voice, Data & SMS services (between 23rd May 2022 at 08:00 and 24th May 2022 at 20:00, Up to 2 hours) due to Network Maintenance.

Mobile customers in Portland may experience a loss of Voice, Data & SMS services (between 23rd May 2022 at 08:00 and 24th May 2022 at 20:00, Up to 2 hours) due to Network Maintenance.

Troubleshooting

  • All known issues with Spark internet, landline or mobile connections will be on the map.
  • If the issue you're having isn't on the map, we can help you investigate. Message us
  • We update this map as soon as we've investigated reported faults.
  • Select the Other tab to see any outages affecting Xtra Mail, Netflix or Spotify.

This map is updated every 10 minutes.

If you’re still experiencing problems, follow these tips

If you’re still experiencing problems, follow these tips


Internet

Get help connecting to the internet, with settings on your modem & Xtra Mail.

Internet

Get help connecting to the internet, with settings on your modem & Xtra Mail.


Mobile

Check your Spark mobile and look for user guides.

Mobile

Check your Spark mobile and look for user guides.


Landline

Learn about common landline problems and look for user guides.

Landline

Learn about common landline problems and look for user guides.

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