Get your mobile sorted.
Get your mobile sorted.
Get your mobile sorted.
Manage your plan on the Spark smartphone app
Manage your plan on the Spark smartphone app
Can I change my plan?
Yep. You can change it once a month and there's no fee if you're switching to a more expensive plan. But if you're on a 12-month contract and you decide to downgrade plans within the first 12 months you will need to pay a fee. Call us on 123 to find out more about downgrading your plan.
Do I need to sign a new contract?
No you don't. If you're already on a contract, whatever time you have left on it will still apply after you switch plans. And if your contract is up - or you're on one of our open term plans - just choose a new open term plan.
Can I switch from Prepaid to Pay Monthly?
Yes. You'll just need to set up a new account - which might involve a credit check - and choose either a new 24-month plan or one of our open term plans. Call us on 123 to find out more.
Can I change my plan?
Yep. You can change it once a month and there's no fee if you're switching to a more expensive plan. But if you're on a 12-month contract and you decide to downgrade plans within the first 12 months you will need to pay a fee. Call us on 123 to find out more about downgrading your plan.
Do I need to sign a new contract?
No you don't. If you're already on a contract, whatever time you have left on it will still apply after you switch plans. And if your contract is up - or you're on one of our open term plans - just choose a new open term plan.
Can I switch from Prepaid to Pay Monthly?
Yes. You'll just need to set up a new account - which might involve a credit check - and choose either a new 24-month plan or one of our open term plans. Call us on 123 to find out more.
Can I change my plan?
Yep. You can change it once a month and there's no fee if you're switching to a more expensive plan. But if you're on a 12-month contract and you decide to downgrade plans within the first 12 months you will need to pay a fee. Call us on 123 to find out more about downgrading your plan.
Do I need to sign a new contract?
No you don't. If you're already on a contract, whatever time you have left on it will still apply after you switch plans. And if your contract is up - or you're on one of our open term plans - just choose a new open term plan.
Can I switch from Prepaid to Pay Monthly?
Yes. You'll just need to set up a new account - which might involve a credit check - and choose either a new 24-month plan or one of our open term plans. Call us on 123 to find out more.