Spark is gradually withdrawing phone booths as usage rapidly declines and the technologies that make them work – copper wiring and the Public Switched Telephone Network (PSTN) – are both end of life and in the process of being retired gradually across the country. Furthermore, the physical hardware for both calling and WiFi is reaching end-of-life. Spark is exploring options to invest in more modern technology and capability for some booths across the country. Read about Spark's phone booth network
Most payphones accept chip PhoneCards, which are available to purchase across a number of retailers (mostly convenience stores/dairies), most Paper Plus stores, Night ‘n Day stores and Spark Retail Stores across the country. Learn more about PhoneCards
Some of our payphones also accept coins, but they no longer accept credit cards. We apologise for any inconvenience.
For a list of direct-dial call charges applicable from Spark payphones (where a Spark PhoneCard™ or coins is required to make the call), see our list of Payphone charges
Since April 2005, a payphone access surcharge applies to all providers of toll free and calling cards services who use certain access numbers so that payphone users can call their services.
As a provider of toll-free services, Spark passing these costs on to Spark customers who use the services. Depending on the Spark service or access number dialed, the payphones access surcharge will be charged to either:
Please contact 0800 661 661 for all queries about Spark payphones. This includes malfunctions, vandalism, booth or glass damage or missing instructions.