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Mobile Offers:

Offers are available 10 August–23 August 2018 or while stocks last. Saving off RRP available when bought interest free over 24 months on Pay Monthly open-term plans $59.99 and above. Saving based on account credit spread over 24 months. Phone cost must be repaid if exit before 24 months. If you move to a plan priced lower than $29.99/month your credit will stop.

Interest Free:

Pay Monthly (incl. interest free) terms and conditions and credit criteria apply. Due to rounding of instalments, they may differ in some instances. The total cost you'll pay will be only the cost of the mobile. Interest free is available only on a Pay Monthly plan. All instalments are non-transferable. For more information see spark.co.nz/interestfree.

Mobile Offers:

Offers are available 10 August–23 August 2018 or while stocks last. Saving off RRP available when bought interest free over 24 months on Pay Monthly open-term plans $59.99 and above. Saving based on account credit spread over 24 months. Phone cost must be repaid if exit before 24 months. If you move to a plan priced lower than $29.99/month your credit will stop.

Interest Free:

Pay Monthly (incl. interest free) terms and conditions and credit criteria apply. Due to rounding of instalments, they may differ in some instances. The total cost you'll pay will be only the cost of the mobile. Interest free is available only on a Pay Monthly plan. All instalments are non-transferable. For more information see spark.co.nz/interestfree.

Mobile Offers:

Offers are available 10 August–23 August 2018 or while stocks last. Saving off RRP available when bought interest free over 24 months on Pay Monthly open-term plans $59.99 and above. Saving based on account credit spread over 24 months. Phone cost must be repaid if exit before 24 months. If you move to a plan priced lower than $29.99/month your credit will stop.

Interest Free:

Pay Monthly (incl. interest free) terms and conditions and credit criteria apply. Due to rounding of instalments, they may differ in some instances. The total cost you'll pay will be only the cost of the mobile. Interest free is available only on a Pay Monthly plan. All instalments are non-transferable. For more information see spark.co.nz/interestfree.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. If you move to a plan below $59.99/mth, monthly RRP savings will cease.

  1. Netflix offer is to the Netflix 2 Screens at a Time (HD) plan, $14.99 RRP per month.
  2. BYO Netflix compatible device. See https://devices.netflix.com/ for details.
  3. Offer is not redeemable or refundable for cash and cannot be exchanged for Netflix gift subscriptions.
  4. Only available on residential Spark broadband Unlimited Data plans with a 12 or 24 month contract. Early exit fee of $199 applies. Not available on Spark Business plans. For eligible plans and charges see: spark.co.nz/shop/internet
  5. Offer must be redeemed before the final 3 months of the Spark broadband contract term.
  6. Spark broadband customer terms and conditions and Netflix Terms of use apply http://www.netflix.com/termsofuse.
  7. One Netflix subscription per eligible Spark broadband service.
  8. Netflix offer ends February 23rd 2019.
  9. Streaming Netflix uses data. Data usage incurred from watching Netflix content online will count toward your monthly broadband or mobile data allowance.
  10. Netflix plans are subject to change
  11. This offer is applied as a credit on your Netflix account, calculated with reference to the “2 Screens at a time” Netflix HD plan. If you sign up to 6 months of Netflix (available on a 12 month Spark broadband contract) the total value of the offer is $89.94. If you sign up to 12 months of Netflix (available on a 24 month Spark broadband contract), the total value of the offer is $179.88
  12. You may apply the total value of the offer to a different Netflix streaming plan, but this may change the duration of the offer. For example, if you chose the 12 month Netflix on us offer (on a 24 month Spark broadband contract), you may apply the value ($179.88) to the Netflix Premium (UHD plan, which is $18.49/per month, but it will only provide for a maximum of 10 months on us. The remaining amount of the $179.88 will be applied to your Netflix account, but you will be responsible for any additional charges due to continue your Netflix service subscription.
  13. If you wish to continue subscribing to Netflix after your credit has been used up, the Netflix subscription charges for the plan you chose will apply. You will be billed for your Netflix subscription charges by Spark (instead of Netflix), except in the circumstances specified below.
  14. If you have an active Netflix subscription at the date you redeem this offer, you will return to being billed directly by Netflix after your credit is used up, unless you signed up to a previous Spark Netflix offer in which case we may still offer Spark billing.
  15. Spark will confirm whether you will be billed by Spark before your credit expires.
  16. You can cancel your Netflix subscription at any time.
  17. Customers may cancel this Netflix billing either through Spark or through their Netflix account (http://www.netflix.com/myaccount) at any time without penalty and without impact to their service where remaining credit is available.
  18. Spark reserves the right to change aspects of this promotion in accordance with its standard terms.
  19. Customer queries relating to the Netflix service should be directed to Netflix at http://help.netflix.com
  20. Queries relating to your broadband performance or Netflix billing on your Spark account should be directed to Spark.
  21. You may combine the Netflix offer with any other Spark offer you are eligible for at the date you sign up.

What does the Spark Unlimited mobile plan include?

  • Unlimited Data – NZ data only
  • Unlimited Talk – NZ & AUS
  • Unlimited Text – NZ & AUS
  • Includes: Spotify, Lightbox, Thanks, 1GB WiFi/day
  • Important to know: After 22GB of usage max data speeds will reduce. No tethering or hotspot. Personal NZ use on mobile only.

What does Unlimited Data mean?

With the Spark Unlimited mobile plan, you will receive Unlimited Talk (NZ & AUS), Unlimited Text (NZ & AUS) and unlimited Data (NZ only) for your mobile. Unlimited NZ data means you can browse the Web, stream content, upload, download and play games. While there are no caps on how much data you use, after 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. Tethering and mobile hotspot use is prohibited and unlimited data is for use on  mobile devices only.

Who is eligible for the Spark Unlimited mobile plan?

Spark Consumer and Business customers.

How much is the Spark Unlimited mobile plan?

The Spark Freedom mobile plan costs $79.99/mth

Are there any rules about what I can stream, or how I can use my data?

With the Spark Unlimited mobile plan, you can browse the Web, stream content, upload, download and play games. After 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. What this means in practice is while you will still be able to use your data like you did before, however you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. The actual data speed you achieve is dependent on a number of factors, including distance to the cell tower site.

Why does Spark exclude tethering and hotspots?

To protect the data experience for all customers on our network, the Spark Unlimited plan does not include mobile hotspot/tethering.

How will you know if I’m tethering or hotspotting?

Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with our terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

What is the difference between the Unlimited mobile plan and the other $79.99 Open Term mobile plan?

The key difference relates to tethering and hotspotting. The $79.99 Open Term mobile plan allows tethering and hotspotting, whereas this activity is prohibited with the Unlimited mobile plan (this is so that we can protect the data experience for all customers on our network).

Is the Spark Unlimited plan compatible with tablets?

No, the Spark Unlimited plan is restricted for mobile use only, and cannot be used on any other device, including SIM enabled tablets., t-sticks, hotspots, or modems.

What if I put my SIM into one of your Spark wireless modems or t-stick?

The Spark Unlimited plan is restricted for mobile use only. Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

Can I share my Unlimited plan allocations: data, text and minutes?

The Spark Unlimited plan is a stand-alone plan. Spark Sharer plans cannot be added to this plan; therefore, no plan allocations can be shared with any other user. Prohibited use of tethering and hotspots also means that sharing data via these means is restricted.

Can Business customers get Lightbox?

Lightbox on the Spark Unlimited mobile plan is for personal use only. Lightbox terms apply, for personal use only (no commercial use or further distribution).

Is there a Spark Unlimited plan option for Term customers?

No, the Spark Unlimited plan is for mobile open term customers only, and excludes 24 month plans which include subsidies on the cost of the phone.

What if a term customer wants to transfer to the Spark Unlimited plan?

Pay Monthly customers who have a Minimum Term and want to move to any Open Term plan, including Spark Unlimited plan, will have to pay Disconnection Fees before connecting to an Open Term plan. Refer to our Schedule of Disconnection Fees and Termination Charges.

I’m on a Wireless Broadband plan, can I get Unlimited mobile Data?

No; the Spark Unlimited plan is not designed to replace home broadband. Tethering and hotspot use is prohibited, and data speeds will be monitored and may vary. Wireless Broadband provides a more suitable level of service to support the way customers use the internet at home.

Standard Spark Prepaid terms, conditions, charges apply.
These offers are for a limited time and while stocks last.

Bonus data: Spark terms and conditions apply. Bonus data on $39.99, $59.99, $79.99 and $99.99 Pay Monthly Open mobile plans only. After 12 months your data will revert to the standard plan allocation. To receive the offer, your plan must be renewed each month for 12 months. Includes upgrades and new connections. Bonus data does not rollover.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months.

DJI Osmo 2 and Base available with purchase of a Huawei P20 or P20 Pro interest free over 24 months on a $59.99 or above pay monthly mobile plan. While stocks last. Credit criteria applies. Limit 1 DJI Osmo 2 and Base per customer acct. Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. If you move to a plan below $59.99/mth, monthly RRP savings will cease.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. If you move to a plan below $59.99/mth, monthly RRP savings will cease.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. If you move to a plan below $59.99/mth, monthly RRP savings will cease.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. Account credit will cease if you exit, transfer or trade down your plan before 24 months.