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What does the Spark Unlimited mobile plan include?

  • Unlimited Data – NZ data only
  • Unlimited Talk – NZ & AUS
  • Unlimited Text – NZ & AUS
  • Includes: Spotify, Lightbox, Thanks, 1GB WiFi/day
  • Important to know: After 22GB of usage max data speeds will reduce. No tethering or hotspot. Personal NZ use on mobile only.

What does Unlimited Data mean?

With the Spark Unlimited mobile plan, you will receive Unlimited Talk (NZ & AUS), Unlimited Text (NZ & AUS) and unlimited Data (NZ only) for your mobile. Unlimited NZ data means you can browse the Web, stream content, upload, download and play games. While there are no caps on how much data you use, after 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. Tethering and mobile hotspot use is prohibited and unlimited data is for use on  mobile devices only.

Who is eligible for the Spark Unlimited mobile plan?

Spark Consumer and Business customers.

How much is the Spark Unlimited mobile plan?

The Spark Freedom mobile plan costs $79.99/mth

Are there any rules about what I can stream, or how I can use my data?

With the Spark Unlimited mobile plan, you can browse the Web, stream content, upload, download and play games. After 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. What this means in practice is while you will still be able to use your data like you did before, however you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. The actual data speed you achieve is dependent on a number of factors, including distance to the cell tower site.

Why does Spark exclude tethering and hotspots?

To protect the data experience for all customers on our network, the Spark Unlimited plan does not include mobile hotspot/tethering.

How will you know if I’m tethering or hotspotting?

Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with our terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

What is the difference between the Unlimited mobile plan and the other $79.99 Open Term mobile plan?

The key difference relates to tethering and hotspotting. The $79.99 Open Term mobile plan allows tethering and hotspotting, whereas this activity is prohibited with the Unlimited mobile plan (this is so that we can protect the data experience for all customers on our network).

Is the Spark Unlimited plan compatible with tablets?

No, the Spark Unlimited plan is restricted for mobile use only, and cannot be used on any other device, including SIM enabled tablets., t-sticks, hotspots, or modems.

What if I put my SIM into one of your Spark wireless modems or t-stick?

The Spark Unlimited plan is restricted for mobile use only. Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

Can I share my Unlimited plan allocations: data, text and minutes?

The Spark Unlimited plan is a stand-alone plan. Spark Sharer plans cannot be added to this plan; therefore, no plan allocations can be shared with any other user. Prohibited use of tethering and hotspots also means that sharing data via these means is restricted.

Can Business customers get Lightbox?

Lightbox on the Spark Unlimited mobile plan is for personal use only. Lightbox terms apply, for personal use only (no commercial use or further distribution).

Is there a Spark Unlimited plan option for Term customers?

No, the Spark Unlimited plan is for mobile open term customers only, and excludes 24 month plans which include subsidies on the cost of the phone.

What if a term customer wants to transfer to the Spark Unlimited plan?

Pay Monthly customers who have a Minimum Term and want to move to any Open Term plan, including Spark Unlimited plan, will have to pay Disconnection Fees before connecting to an Open Term plan. Refer to our Schedule of Disconnection Fees and Termination Charges.

I’m on a Wireless Broadband plan, can I get Unlimited mobile Data?

No; the Spark Unlimited plan is not designed to replace home broadband. Tethering and hotspot use is prohibited, and data speeds will be monitored and may vary. Wireless Broadband provides a more suitable level of service to support the way customers use the internet at home.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. If you move to a plan below $29.99/mth, monthly RRP savings will cease. Offer ends 20 November 2017.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. If you move to a plan below $29.99/mth, monthly RRP savings will cease. Offer ends 20 November 2017.

Spark terms and charges apply. Saving spread over 24 months. Full phone cost must be repaid if exit before 24 months. If you move to a plan below $29.99/mth, monthly RRP savings will cease. Offer ends 20 November 2017.

Standard Spark Prepaid terms, conditions, charges apply.
These offers are for a limited time and while stocks last.

Bonus 1GB data: Spark terms and conditions apply. Offer ends 20 November 2017. Bonus data on $39.99, $59.99, $79.99 and $99.99 Pay Monthly Open mobile plans only. After 12 months your data will revert to the standard plan allocation. To receive the offer, your plan must be renewed each month for 12 months. Includes upgrades and new connections.

Socialiser is 1GB of data for Facebook, Twitter, Spotify streaming, free for 6 months. Must be on an eligible value pack or plan and have opted in before 5 February 2018.

Not available on Spark Digital plans. Standard Socialiser T&C’s apply. Rollover up to a total of 3.5GB and 500 mins. No rollover on Extras.

While stocks last. Spark T&C’s apply.

Customers who are on an eligible plan and have not opted in for Free Socialiser can Txt "ADD SOCIAL" to 258

$40 Buy Online Credit available to new to Spark broadband customers who sign up for a 12 month or 24 month contract online before 20 November 2017. A credit of $40 will be applied up front on your account and will be debited back if your Spark service is disconnected within the first 6 months.

Buy Online Credit offer not available in conjunction with any special offers or promotions, when you buy online. Offer is non-transferable and subject to change without notice. Eligibility rules apply.

Broadband not available everywhere and speeds vary. Local Fibre Company and Spark terms apply.

Three months free offer applies to your first three months’ plan charges and is available from 1 October 2017 to 20 November 2017 to new customers signing up to any 12 or 24 month Unlimited Home Broadband plan Naked or with a Landline; or 12 month 120GB Wireless Home Broadband plan Naked or with a Landline.

Early exit fees apply. Non-standard install charges apply. Wireless Broadband additional data charges apply

Offer includes free modem and standard broadband connection for ADSL, VDSL and Fibre customers. $14.95 modem postage fee applies.

Your 3 months free will be applied to your account as a credit for your base plan charges and will be debited back if your plan is terminated or downgraded within the first 6 months. The credit does not include Wireless Broadband additional data charges, or any other calling plans, or services.

This offer is also available with Fibre Speed Upgrade, Netflix offer and Bundle up bonus offer. Eligibility rules apply.

Broadband not available everywhere and speeds vary. Local Fibre Company and Spark terms apply.

  1. Unlimited Ultra Fibre 100 Naked Data plan and 120GB Ultra Fibre 100 with Landline Data plan: Normal base plan price $104.99; $94.99 pricing applicable only for first 12 months of plan. After 12 months the base plan prices will apply.
  2. Unlimited Ultra Fibre 100 with Landline Data plan and 120GB Ultra Fibre 100 Naked Data plan: Normal base plan price $114.99; $104.99 pricing applicable only for first 12 months of plan. After 12 months the base plan prices will apply.