All new Pay Monthly Rollover
Plans

If you don’t use it, you won’t lose it all. Rollover up to a total of 3.5GB of data and 500 minutes on all new Spark Pay Monthly Rollover plans. Plus get Spotify Premium and Lightbox on us.

Expiry applies. No rollover on Extras. Spark, Spotify, and Lightbox terms apply.

All new Pay Monthly Rollover
Plans

If you don’t use it, you won’t lose it all. Rollover up to a total of 3.5GB of data and 500 minutes on all new Spark Pay Monthly Rollover plans. Plus get Spotify Premium and Lightbox on us.

Expiry applies. No rollover on Extras. Spark, Spotify, and Lightbox terms apply.

content image

All new Pay Monthly Rollover
Plans

If you don’t use it, you won’t lose it all. Rollover up to a total of 3.5GB of data and 500 minutes on all new Spark Pay Monthly Rollover plans. Plus get Spotify Premium and Lightbox on us.

Expiry applies. No rollover on Extras. Spark, Spotify, and Lightbox terms apply.

Mobile
Mobile

Have a Spark SIM and need to move your number to our network? Switch now. Are you an existing Prepaid customer looking to top up or change plans? Head over to MySpark

Interest-free options available

Found the phone you really want but don’t want to pay for it all in one hit? Pay your phone off in 12 or 24 months interest free with Spark. Click here for more information

**Unlimited data

For personal NZ use on your mobile only.  Excludes Roaming data.  Max speeds reduced after 22GB of data usage per billing cycle.  You will still be able to use your data like you did before but you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. Machine to machine services, or any other similar activity that Spark considers to be non-standard personal usage is prohibited ("Prohibited Usage"). Tethering or Mobile Hotspots on Unlimited Data plans only enabled when a Hotspot Extra is purchased. 
 

**Unlimited calls and texts

You get unlimited calls and texts to standard NZ and Australian numbers (you need to be texting or calling another person).  Excludes premium and special numbers and roaming. Unlimited texts cannot be used for re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, machine to machine communication (including by using your SIM card in any other device), Cellular Trunking Units (CTUs), or any other activity that Spark considers to be non-standard personal usage ("Prohibited Usage").

If we consider that you are engaging in Prohibited Usage we may contact you and ask you to stop such usage. If such Prohibited Usage continues despite notification from us, we may remove your subscription with unlimited texts immediately with notice.

**Unlimited data

For personal NZ use on your mobile only.  Excludes Roaming data.  Max speeds reduced after 22GB of data usage per billing cycle.  You will still be able to use your data like you did before but you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. Machine to machine services, or any other similar activity that Spark considers to be non-standard personal usage is prohibited ("Prohibited Usage"). Tethering or Mobile Hotspots on Unlimited Data plans only enabled when a Hotspot Extra is purchased. 
 

**Unlimited calls and texts

You get unlimited calls and texts to standard NZ and Australian numbers (you need to be texting or calling another person).  Excludes premium and special numbers and roaming. Unlimited texts cannot be used for re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, machine to machine communication (including by using your SIM card in any other device), Cellular Trunking Units (CTUs), or any other activity that Spark considers to be non-standard personal usage ("Prohibited Usage").

If we consider that you are engaging in Prohibited Usage we may contact you and ask you to stop such usage. If such Prohibited Usage continues despite notification from us, we may remove your subscription with unlimited texts immediately with notice.

**Unlimited data

For personal NZ use on your mobile only.  Excludes Roaming data.  Max speeds reduced after 22GB of data usage per billing cycle.  You will still be able to use your data like you did before but you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. Machine to machine services, or any other similar activity that Spark considers to be non-standard personal usage is prohibited ("Prohibited Usage"). Tethering or Mobile Hotspots on Unlimited Data plans only enabled when a Hotspot Extra is purchased. 
 

**Unlimited calls and texts

You get unlimited calls and texts to standard NZ and Australian numbers (you need to be texting or calling another person).  Excludes premium and special numbers and roaming. Unlimited texts cannot be used for re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, machine to machine communication (including by using your SIM card in any other device), Cellular Trunking Units (CTUs), or any other activity that Spark considers to be non-standard personal usage ("Prohibited Usage").

If we consider that you are engaging in Prohibited Usage we may contact you and ask you to stop such usage. If such Prohibited Usage continues despite notification from us, we may remove your subscription with unlimited texts immediately with notice.

What does the Spark Unlimited mobile plan include?

  • Unlimited Data – NZ data only
  • Unlimited Talk – NZ & AUS
  • Unlimited Text – NZ & AUS
  • Includes: Spotify, Lightbox, Thanks, 1GB WiFi/day
  • Important to know: After 22GB of usage max data speeds will reduce. Personal NZ use on mobile only. No tethering or hotspot, unless you buy the Hotspot Extra.

What does Unlimited Data mean?

With the Spark Unlimited mobile plan, you will receive Unlimited Talk (NZ & AUS), Unlimited Text (NZ & AUS) and unlimited Data (NZ only) for your mobile. Unlimited NZ data means you can browse the Web, stream content, upload, download and play games. While there are no caps on how much data you use, after 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. Unlimited data is for use on mobile devices only and tethering and mobile hotspot use is prohibited unless you buy a Hotspot Extra.

Who is eligible for the Spark Unlimited mobile plan?

Spark Consumer and Business customers.

How much is the Spark Unlimited mobile plan?

The Spark Freedom mobile plan costs $79.99/mth

Are there any rules about what I can stream, or how I can use my data?

With the Spark Unlimited mobile plan, you can browse the Web, stream content, upload, download and play games. After 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. What this means in practice is while you will still be able to use your data like you did before, however you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. The actual data speed you achieve is dependent on a number of factors, including distance to the cell tower site.

Why does Spark exclude tethering and hotspots in the plan?

Our Unlimited Plan gives you unlimited data to your mobile – but not to other devices. We’ve included the ability to use your data on other devices as a Hotspot Extra, so that we can balance offering the plan at a great price with giving those customers who want tethering the ability to do so.

What is the Hotspot Extra?

The Unlimited plan provides you with unlimited data to your mobile, but not to other devices. If you want the ability to use some data on other devices, you can purchase a Hotspot Extra to use either 1GB or 10GB of your unlimited data allocation on other devices you own or another person’s device for up to 30 days from purchase. Once you have used your allocation of hotspot or tethering data, you will no longer be able to tether or hotspot on other devices; however, you’ll still be able to use your Unlimited plan data on your mobile.

Can you purchase more than one Hotspot Extra in a month?

Only one Hotspot Extra can be purchased per month.

Will the Hotspot Extra speed up my connection after I’ve used 22GB?

The Hotspot Extra can be purchased at any point in the month. However, after you have used 22GB and your speed is reduced, it will also reduce the speeds to any Tethering or Hotspot device until your next bill cycle.

How will you know if I’m tethering or hotspotting?

Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with our terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

What is the difference between the Unlimited mobile plan and the other $79.99 Open Term mobile plan?

The key difference relates to tethering and hotspotting. The $79.99 Open Term mobile plan allows tethering and hotspotting without the need to purchase a Hotspot Extra, whereas this activity is prohibited with the Unlimited mobile plan which provides data to your mobile, unless you buy a Hotspot Extra (this is so that we can protect the data experience for all customers on our network).

Is the Spark Unlimited plan compatible with tablets?

No, the Spark Unlimited plan is restricted for mobile use only, and cannot be used on any other device, including SIM enabled tablets., t-sticks, hotspots, or modems.

What if I put my SIM into one of your Spark wireless modems or t-stick?

The Spark Unlimited plan is restricted for mobile use only. Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

Can I share my Unlimited plan allocations: data, text and minutes?

The Spark Unlimited plan is a stand-alone plan. Spark Sharer plans cannot be added to this plan; therefore, no plan allocations can be shared with any other user. Prohibited use of tethering and hotspots also means that sharing data via these means is restricted.

Can Business customers get Lightbox?

Lightbox on the Spark Unlimited mobile plan is for personal use only. Lightbox terms apply, for personal use only (no commercial use or further distribution).

Is there a Spark Unlimited plan option for Term customers?

No, the Spark Unlimited plan is for mobile open term customers only, and excludes 24 month plans which include subsidies on the cost of the phone.

What if a term customer wants to transfer to the Spark Unlimited plan?

Pay Monthly customers who have a Minimum Term and want to move to any Open Term plan, including Spark Unlimited plan, will have to pay Disconnection Fees before connecting to an Open Term plan. Refer to our Schedule of Disconnection Fees and Termination Charges.

I’m on a Wireless Broadband plan, can I get Unlimited mobile Data?

No; the Spark Unlimited plan offers unlimited data to your mobile and is not designed to replace home broadband. Tethering and hotspot use is prohibited unless you have purchased a Hotspot Extra, and data speeds will be monitored and may vary. Wireless Broadband provides a more suitable level of service to support the way customers use the internet at home.

What does the Spark Unlimited mobile plan include?

  • Unlimited Data – NZ data only
  • Unlimited Talk – NZ & AUS
  • Unlimited Text – NZ & AUS
  • Includes: Spotify, Lightbox, Thanks, 1GB WiFi/day
  • Important to know: After 22GB of usage max data speeds will reduce. Personal NZ use on mobile only. No tethering or hotspot, unless you buy the Hotspot Extra.

What does Unlimited Data mean?

With the Spark Unlimited mobile plan, you will receive Unlimited Talk (NZ & AUS), Unlimited Text (NZ & AUS) and unlimited Data (NZ only) for your mobile. Unlimited NZ data means you can browse the Web, stream content, upload, download and play games. While there are no caps on how much data you use, after 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. Unlimited data is for use on mobile devices only and tethering and mobile hotspot use is prohibited unless you buy a Hotspot Extra.

Who is eligible for the Spark Unlimited mobile plan?

Spark Consumer and Business customers.

How much is the Spark Unlimited mobile plan?

The Spark Freedom mobile plan costs $79.99/mth

Are there any rules about what I can stream, or how I can use my data?

With the Spark Unlimited mobile plan, you can browse the Web, stream content, upload, download and play games. After 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. What this means in practice is while you will still be able to use your data like you did before, however you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. The actual data speed you achieve is dependent on a number of factors, including distance to the cell tower site.

Why does Spark exclude tethering and hotspots in the plan?

Our Unlimited Plan gives you unlimited data to your mobile – but not to other devices. We’ve included the ability to use your data on other devices as a Hotspot Extra, so that we can balance offering the plan at a great price with giving those customers who want tethering the ability to do so.

What is the Hotspot Extra?

The Unlimited plan provides you with unlimited data to your mobile, but not to other devices. If you want the ability to use some data on other devices, you can purchase a Hotspot Extra to use either 1GB or 10GB of your unlimited data allocation on other devices you own or another person’s device for up to 30 days from purchase. Once you have used your allocation of hotspot or tethering data, you will no longer be able to tether or hotspot on other devices; however, you’ll still be able to use your Unlimited plan data on your mobile.

Can you purchase more than one Hotspot Extra in a month?

Only one Hotspot Extra can be purchased per month.

Will the Hotspot Extra speed up my connection after I’ve used 22GB?

The Hotspot Extra can be purchased at any point in the month. However, after you have used 22GB and your speed is reduced, it will also reduce the speeds to any Tethering or Hotspot device until your next bill cycle.

How will you know if I’m tethering or hotspotting?

Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with our terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

What is the difference between the Unlimited mobile plan and the other $79.99 Open Term mobile plan?

The key difference relates to tethering and hotspotting. The $79.99 Open Term mobile plan allows tethering and hotspotting without the need to purchase a Hotspot Extra, whereas this activity is prohibited with the Unlimited mobile plan which provides data to your mobile, unless you buy a Hotspot Extra (this is so that we can protect the data experience for all customers on our network).

Is the Spark Unlimited plan compatible with tablets?

No, the Spark Unlimited plan is restricted for mobile use only, and cannot be used on any other device, including SIM enabled tablets., t-sticks, hotspots, or modems.

What if I put my SIM into one of your Spark wireless modems or t-stick?

The Spark Unlimited plan is restricted for mobile use only. Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

Can I share my Unlimited plan allocations: data, text and minutes?

The Spark Unlimited plan is a stand-alone plan. Spark Sharer plans cannot be added to this plan; therefore, no plan allocations can be shared with any other user. Prohibited use of tethering and hotspots also means that sharing data via these means is restricted.

Can Business customers get Lightbox?

Lightbox on the Spark Unlimited mobile plan is for personal use only. Lightbox terms apply, for personal use only (no commercial use or further distribution).

Is there a Spark Unlimited plan option for Term customers?

No, the Spark Unlimited plan is for mobile open term customers only, and excludes 24 month plans which include subsidies on the cost of the phone.

What if a term customer wants to transfer to the Spark Unlimited plan?

Pay Monthly customers who have a Minimum Term and want to move to any Open Term plan, including Spark Unlimited plan, will have to pay Disconnection Fees before connecting to an Open Term plan. Refer to our Schedule of Disconnection Fees and Termination Charges.

I’m on a Wireless Broadband plan, can I get Unlimited mobile Data?

No; the Spark Unlimited plan offers unlimited data to your mobile and is not designed to replace home broadband. Tethering and hotspot use is prohibited unless you have purchased a Hotspot Extra, and data speeds will be monitored and may vary. Wireless Broadband provides a more suitable level of service to support the way customers use the internet at home.

What does the Spark Unlimited mobile plan include?

  • Unlimited Data – NZ data only
  • Unlimited Talk – NZ & AUS
  • Unlimited Text – NZ & AUS
  • Includes: Spotify, Lightbox, Thanks, 1GB WiFi/day
  • Important to know: After 22GB of usage max data speeds will reduce. Personal NZ use on mobile only. No tethering or hotspot, unless you buy the Hotspot Extra.

What does Unlimited Data mean?

With the Spark Unlimited mobile plan, you will receive Unlimited Talk (NZ & AUS), Unlimited Text (NZ & AUS) and unlimited Data (NZ only) for your mobile. Unlimited NZ data means you can browse the Web, stream content, upload, download and play games. While there are no caps on how much data you use, after 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. Unlimited data is for use on mobile devices only and tethering and mobile hotspot use is prohibited unless you buy a Hotspot Extra.

Who is eligible for the Spark Unlimited mobile plan?

Spark Consumer and Business customers.

How much is the Spark Unlimited mobile plan?

The Spark Freedom mobile plan costs $79.99/mth

Are there any rules about what I can stream, or how I can use my data?

With the Spark Unlimited mobile plan, you can browse the Web, stream content, upload, download and play games. After 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. What this means in practice is while you will still be able to use your data like you did before, however you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. The actual data speed you achieve is dependent on a number of factors, including distance to the cell tower site.

Why does Spark exclude tethering and hotspots in the plan?

Our Unlimited Plan gives you unlimited data to your mobile – but not to other devices. We’ve included the ability to use your data on other devices as a Hotspot Extra, so that we can balance offering the plan at a great price with giving those customers who want tethering the ability to do so.

What is the Hotspot Extra?

The Unlimited plan provides you with unlimited data to your mobile, but not to other devices. If you want the ability to use some data on other devices, you can purchase a Hotspot Extra to use either 1GB or 10GB of your unlimited data allocation on other devices you own or another person’s device for up to 30 days from purchase. Once you have used your allocation of hotspot or tethering data, you will no longer be able to tether or hotspot on other devices; however, you’ll still be able to use your Unlimited plan data on your mobile.

Can you purchase more than one Hotspot Extra in a month?

Only one Hotspot Extra can be purchased per month.

Will the Hotspot Extra speed up my connection after I’ve used 22GB?

The Hotspot Extra can be purchased at any point in the month. However, after you have used 22GB and your speed is reduced, it will also reduce the speeds to any Tethering or Hotspot device until your next bill cycle.

How will you know if I’m tethering or hotspotting?

Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with our terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

What is the difference between the Unlimited mobile plan and the other $79.99 Open Term mobile plan?

The key difference relates to tethering and hotspotting. The $79.99 Open Term mobile plan allows tethering and hotspotting without the need to purchase a Hotspot Extra, whereas this activity is prohibited with the Unlimited mobile plan which provides data to your mobile, unless you buy a Hotspot Extra (this is so that we can protect the data experience for all customers on our network).

Is the Spark Unlimited plan compatible with tablets?

No, the Spark Unlimited plan is restricted for mobile use only, and cannot be used on any other device, including SIM enabled tablets., t-sticks, hotspots, or modems.

What if I put my SIM into one of your Spark wireless modems or t-stick?

The Spark Unlimited plan is restricted for mobile use only. Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

Can I share my Unlimited plan allocations: data, text and minutes?

The Spark Unlimited plan is a stand-alone plan. Spark Sharer plans cannot be added to this plan; therefore, no plan allocations can be shared with any other user. Prohibited use of tethering and hotspots also means that sharing data via these means is restricted.

Can Business customers get Lightbox?

Lightbox on the Spark Unlimited mobile plan is for personal use only. Lightbox terms apply, for personal use only (no commercial use or further distribution).

Is there a Spark Unlimited plan option for Term customers?

No, the Spark Unlimited plan is for mobile open term customers only, and excludes 24 month plans which include subsidies on the cost of the phone.

What if a term customer wants to transfer to the Spark Unlimited plan?

Pay Monthly customers who have a Minimum Term and want to move to any Open Term plan, including Spark Unlimited plan, will have to pay Disconnection Fees before connecting to an Open Term plan. Refer to our Schedule of Disconnection Fees and Termination Charges.

I’m on a Wireless Broadband plan, can I get Unlimited mobile Data?

No; the Spark Unlimited plan offers unlimited data to your mobile and is not designed to replace home broadband. Tethering and hotspot use is prohibited unless you have purchased a Hotspot Extra, and data speeds will be monitored and may vary. Wireless Broadband provides a more suitable level of service to support the way customers use the internet at home.

Additional Minutes (on plans $39 and below) 69c/minute
Additional data 30c/MB
MMS 50c/message
International text messages 30c each
Voicemail (on plans $59.99 and higher, all Rollover Pay Monthly plans) Free
Voicemail (on plans less than $59.99) 20c
Video calling 69c/minute
International Calling Rates  
Direct-dial any landline or mobile: Australia, United States, Canada, United Kingdom and Ireland 89c/minute
Rest of the world $1.49/minute

THINGS YOU SHOULD KNOW - PLANS

Mobile Postpaid terms and conditions apply.

Plan term options

Our Open Term plans let you call the shots. Bring your phone and keep your options open - we won’t lock you in long term.

The 24 Months Term plan comes with a huge upfront subsidy on the cost of a new phone. So if you’re mad keen on our best new phones – this is the right option for you. Phone subsidy available until further notice. Spark can withdraw this at any time.

Minute and text allowances included in Monthly are for person to person use only.

For details on how Rollover works see below “Things you need to know – Rollover”.

All rates are GST inclusive.

When travelling overseas voice and data roaming charges apply. To view charges, visit spark.co.nz/roaming

THINGS YOU SHOULD KNOW - ROLLOVER

For full Spark Rollover Terms and Conditions – click here

Pay Monthly Rollover applies only to minutes and data included in Mobile Pay Monthly Rollover Plans. Unlimited allowances, Mobile Extras, Daily 1GB Wi-Fi, Unlimited Mobile Pay Monthly Plan, and any plans pre-dating 11 September 2017 do not roll over. You may use your Rollover allowance while you remain on an eligible Rollover Plan. Should you move to an ineligible Plan your Rollover allowance will be frozen. 365 day expiry period applies to rollover allowances, including when frozen. If you switch to aRollover Plan within the expiry period, you can continue using your Rollover allowance up until expiry and also accrue new Rollover.

The maximum amount of Rollover you can accumulate is 3.5GB of data and 500 NZ minutes. Once you’ve reached the Rollover maximum, any new quantity will replace the corresponding quantity of oldest data or minutes. Rollover allowance is used in order of expiry, and quantities expiring soonest will always be used first.

The data allowances available to you will be used in the following order:

  1. Any data included in your Plan or Extra, in order of expiry
  2. Any rollover data available

If you share your data with Spark customers on Sharer plans, your accumulated Rollover Data will be shared too.

THINGS YOU SHOULD KNOW – SPOTIFY PREMIUM

For full Spotify Terms and Conditions – click here

Free Spotify Premium is available on Consumer Mobile Pay Monthly Rollover plans $29.99 and above, and Business mobile plans $35.85 and above (excludes Sharer Plans). Spark Digital customers may register for Spotify Premium if they are on an eligible Spark Pay Monthly plan.

Offer includes Spotify Premium single account only and is limited to one subscription per Spark customer.

Monthly Spotify Premium with 50% discount (Half Price Spotify) is available on $29.99 Spark Sharer plan. $7.49 will be charged to your Spark account when you purchase the Spotify Extra, and then subsequently every month on the renewal date, while you’re on an eligible Spark Pay Monthly plan, or until you cancel your Spotify subscription. If you change your Mobile Pay Monthly Plan, you may no longer be eligible to the Spotify Premium offer.

In order to use and access the Spotify Premium service, you will need to register with Spotify directly and accept Spotify Terms and Conditions of the Spotify service. The Spotify Terms and Conditions govern your use of the Spotify service.

THINGS YOU SHOULD KNOW – LIGHTBOX

Lightbox is limited to one subscription per Spark account.

The Lightbox service provided under this offer may vary over time, we will always notify you of any change to your service in accordance with our standard terms and conditions.

Bonus 1GB data: Spark terms and conditions apply. Offer ends 23 October 2017. Bonus data on $39.99, $59.99, $79.99 and $99.99 Pay Monthly Open mobile plans only. After 12 months your data will revert to the standard plan allocation. To receive the offer, your plan must be renewed each month for 12 months. Includes upgrades and new connections. Bonus data does not rollover.

Bonus data does not rollover.