Pay Monthly

**Unlimited data

For personal NZ use on your mobile only.  Excludes Roaming data.  Max speeds reduced after 22GB of data usage per billing cycle.  You will still be able to use your data like you did before but you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. Machine to machine services, tethering, mobile hotspots or any other similar activity that Spark considers to be non-standard personal usage is prohibited ("Prohibited Usage"). 
 

**Unlimited calls and texts

You get unlimited calls to standard NZ and Australian numbers (you need to be calling another person).  Excludes calls to premium and special numbers (e.g. 0900) and roaming.

You get unlimited texts to standard NZ and Australian numbers (you need to be texting another person).  Excludes texts to short codes and texts sent from and to roaming devices.

Unlimited calls and texts cannot be used for re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, machine to machine communication (including by using your SIM card in any other device), Cellular Trunking Units (CTUs), or any other activity that Spark considers to be non-standard personal usage ("Prohibited Usage").

If we consider that you are engaging in Prohibited Usage we may contact you and ask you to stop such usage. If such Prohibited Usage continues despite notification from us, we may remove your subscription with unlimited calls and/or texts immediately with notice.

What does unlimited data mean?

Unlimited New Zealand data means you can browse the web, stream content, upload, download and play games. While there are no caps on how much data you use, after 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. Tethering and mobile hotspot use is prohibited (unless you buy a hotspot extra) and unlimited data is for use on mobile devices only.

Who is eligible for these plans?

Spark consumer and business customers can buy these plans.

Why does Spark exclude tethering and hotspots?

To protect the data experience for all customers on our network, these plans don't include mobile hotspot/tethering (unless you buy a hotspot extra).

How will you know if I’m tethering or hotspotting?

Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with our terms of use. Service may be slowed, suspended, terminated or restricted for misuse or interference with our network.

What's the difference between the Unlimited Mobile Plan and the other $79.99 open-term mobile plan? 

The key difference relates to tethering and hotspotting. The $79.99 open-term mobile plan allows tethering and hotspotting, whereas this activity is prohibited with the Unlimited Mobile Plan. This is so we can protect the data experience for all customers on our network.

Are the Unlimited Mobile Plan, Unlimited Group Plan and Unlimited Companion Plan compatible with tablets?

No, these plans are restricted for mobile use only, and can't be used on any other device, including SIM-enabled tablets., t-sticks, hotspots (unless you buy a hotspot extra) or modems.

Can I share my Unlimited Mobile Plan or Unlimited Group Plan data, text and minutes?

• The Unlimited Group Plan lets you share your data, minutes and texts with up to three other people on your account (we call these other people you are sharing with companions)
• You can share with these companions once you've bought, and been connected to, the Unlimited Group Plan
• You need to sign in to the Spark app or MySpark to add these companions. If you sign up to the Unlimited Group Plan online we’ll send you emails to help you through this process.
• Each of the companion plans have their own line number and unlimited data, text and minutes allocations. The regular unlimited data conditions apply to these companions, for example, at 22GB max data speeds are reduced, no tethering or hotspots, standard New Zealand and Australia numbers.
• The Unlimited Mobile Plan is a stand-alone plan. Spark sharer plans can't be added to this plan therefore, no plan allocations can be shared with any other user. Prohibited use of tethering and hotspots also means that sharing data via these means is restricted.

Can Business customers get Lightbox?

Lightbox on these plans is for personal use only. Lightbox terms apply, for personal use only (no commercial use or further distribution).

What if I'm on an older 24 month term contract and I want to transfer to these plans?

Pay Monthly customers who have a minimum term and want to move to any open-term plan, including the Unlimited Mobile Plan or Unlimited Group Plan, will have to pay disconnection fees before connecting to an open-term plan. Refer to our Schedule of disconnection fees and termination charges.

Can Unlimited Mobile replace my Wireless Broadband plan?

Unlimited Mobile isn't designed to replace home broadband. Tethering and hotspot use is prohibited (unless you buy a hotspot extra), and data speeds will be monitored and may vary. Wireless Broadband provides a more suitable level of service to support the way customers use the internet at home.