Pay Monthly

**Unlimited data

For personal NZ use on your mobile only.  Excludes Roaming data.  Max speeds reduced after 22GB of data usage per billing cycle.  You will still be able to use your data like you did before but you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. Machine to machine services, or any other similar activity that Spark considers to be non-standard personal usage is prohibited ("Prohibited Usage"). Tethering or Mobile Hotspots on Unlimited Data plans only enabled when a Hotspot Extra is purchased. 
 

**Unlimited calls and texts

You get unlimited calls and texts to standard NZ and Australian numbers (you need to be texting or calling another person).  Excludes premium and special numbers and roaming. Unlimited texts cannot be used for re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, machine to machine communication (including by using your SIM card in any other device), Cellular Trunking Units (CTUs), or any other activity that Spark considers to be non-standard personal usage ("Prohibited Usage").

If we consider that you are engaging in Prohibited Usage we may contact you and ask you to stop such usage. If such Prohibited Usage continues despite notification from us, we may remove your subscription with unlimited texts immediately with notice.

What does the Spark Unlimited mobile plan include?

• Unlimited Data – NZ data only
• Unlimited Talk – NZ & AUS
• Unlimited Text – NZ & AUS
• Includes: Spotify, Lightbox, Thanks, 1GB WiFi/day
• Important to know: After 22GB of usage max data speeds will reduce. Personal NZ use on mobile only. No tethering or hotspot, unless you buy the Hotspot Extra.

What does Unlimited Data mean?

With the Spark Unlimited mobile plan, you will receive Unlimited Talk (NZ & AUS), Unlimited Text (NZ & AUS) and unlimited Data (NZ only) for your mobile. Unlimited NZ data means you can browse the Web, stream content, upload, download and play games. While there are no caps on how much data you use, after 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. Unlimited data is for use on mobile devices only and tethering and mobile hotspot use is prohibited unless you buy a Hotspot Extra.

Who is eligible for the Spark Unlimited mobile plan?

Spark Consumer and Business customers.

How much is the Spark Unlimited mobile plan?

The Spark Freedom mobile plan costs $79.99/mth

Are there any rules about what I can stream, or how I can use my data?

With the Spark Unlimited mobile plan, you can browse the Web, stream content, upload, download and play games. After 22GB of data usage, Spark will reduce the maximum speed for the remainder of the billing cycle. What this means in practice is while you will still be able to use your data like you did before, however you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. The actual data speed you achieve is dependent on a number of factors, including distance to the cell tower site.

Why does Spark exclude tethering and hotspots in the plan?

Our Unlimited Plan gives you unlimited data to your mobile – but not to other devices. We’ve included the ability to use your data on other devices as a Hotspot Extra, so that we can balance offering the plan at a great price with giving those customers who want tethering the ability to do so.

What is the Hotspot Extra?

The Unlimited plan provides you with unlimited data to your mobile, but not to other devices. If you want the ability to use some data on other devices, you can purchase a Hotspot Extra to use either 1GB or 10GB of your unlimited data allocation on other devices you own or another person’s device for up to 30 days from purchase. Once you have used your allocation of hotspot or tethering data, you will no longer be able to tether or hotspot on other devices; however, you’ll still be able to use your Unlimited plan data on your mobile.

Can you purchase more than one Hotspot Extra in a month?

Only one Hotspot Extra can be purchased per month.

Will the Hotspot Extra speed up my connection after I’ve used 22GB?

The Hotspot Extra can be purchased at any point in the month. However, after you have used 22GB and your speed is reduced, it will also reduce the speeds to any Tethering or Hotspot device until your next bill cycle.

How will you know if I’m tethering or hotspotting?

Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with our terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

What is the difference between the Unlimited mobile plan and the other $79.99 Open Term mobile plan?

The key difference relates to tethering and hotspotting. The $79.99 Open Term mobile plan allows tethering and hotspotting without the need to purchase a Hotspot Extra, whereas this activity is prohibited with the Unlimited mobile plan which provides data to your mobile, unless you buy a Hotspot Extra (this is so that we can protect the data experience for all customers on our network).

Is the Spark Unlimited plan compatible with tablets?

No, the Spark Unlimited plan is restricted for mobile use only, and cannot be used on any other device, including SIM enabled tablets., t-sticks, hotspots, or modems.

What if I put my SIM into one of your Spark wireless modems or t-stick?

The Spark Unlimited plan is restricted for mobile use only. Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.

Can I share my Unlimited plan allocations: data, text and minutes?

The Spark Unlimited plan is a stand-alone plan. Spark Sharer plans cannot be added to this plan; therefore, no plan allocations can be shared with any other user. Prohibited use of tethering and hotspots also means that sharing data via these means is restricted.

Can Business customers get Lightbox?

Lightbox on the Spark Unlimited mobile plan is for personal use only. Lightbox terms apply, for personal use only (no commercial use or further distribution).

Is there a Spark Unlimited plan option for Term customers?

No, the Spark Unlimited plan is for mobile open term customers only, and excludes 24 month plans which include subsidies on the cost of the phone.

What if a term customer wants to transfer to the Spark Unlimited plan?

Pay Monthly customers who have a Minimum Term and want to move to any Open Term plan, including Spark Unlimited plan, will have to pay Disconnection Fees before connecting to an Open Term plan. Refer to our Schedule of Disconnection Fees and Termination Charges.

I’m on a Wireless Broadband plan, can I get Unlimited mobile Data?

No; the Spark Unlimited plan offers unlimited data to your mobile and is not designed to replace home broadband. Tethering and hotspot use is prohibited unless you have purchased a Hotspot Extra, and data speeds will be monitored and may vary. Wireless Broadband provides a more suitable level of service to support the way customers use the internet at home.