Free nationwide delivery is available for all mobile and accessory orders. Our partner CourierPost will deliver your order in one to three working days. Rural addresses can take up to five working days. CourierPost deliver to any street, rural address or PO Box in New Zealand. CourierPost always ask for a signature on delivery. If no one is available to sign for your order, they'll leave a Card to Call.
Can’t wait for the courier to drop off your brand new smartphone? Select Click & Collect when you buy online, and you can pick it up on the same day from a store near you during Alert Level 2 (if you have been advised that your order is ready via email confirmation before 3pm, and if your chosen store is open). During Alert Level 3, you must not come to the store unless you have been contacted, and have had an appointment time set up. This is to ensure our team has put the measures in place to protect New Zealanders while picking up items, in compliance with Alert Level 3. We’ll send an email when your order is ready, and give you a call to set up an appointment for collection. Click & Collect is available at selected stores, and is subject to product availability. Please review Delivery information during checkout.
Get more when you’re with Spark. Get great deals on Spotify Premium or add on entertainment such as Spark Sport and Neon. Check out what is already included in your plan to make sure you’re getting the most out of it.
Keep your kids safe and secure while giving them all the freedom they want. Get the Kids Watch by Alcatel - a friendly watch that links your kids to you. Stay in touch with your child and see where they are without giving them access to the internet and social media. Your child can call, send voice messages and emojis straight from their watch. With built-in GPS you can see where they are with the TCLMOVE app.
- Keep in touch: Be able to stay in touch with your kid without the need for a smartphone! Your kid can call, voice message and send emojis to a contact list you choose
- Set a safe zone: Choose an area, such as school or home, as a safe zone. When your kid leaves this are, you'll get an alert straight to your phone letting you know they're on the move
- Check on your kids: When your kid's at school or a mate's place, you can check on their location using the TCLMOVE app on your phone
- Send an SOS alert: In an emergency, there's a button on the side of the watch. When held, an SOS alert will go to all the contacts on your kid's watch, letting everyone know there's a problem
- Helping your kid learn to tell the time: The Kids Watch by Alcatel can switch from analogue to digital. Your kid can get into the digital world while learning how to tell the time on a traditional analogue clock
- Games: No need to hand over your phone for long car trips. Your kid can play a game on their watch instead
- Water and dust resistant: The watch is resistant to water and dust, but check your kid's taken the watch off before they shower or go for a swim
- Customisable: You can choose which features your kid can access at any time. Turn any off when it's time for distraction-free focus. This is ideal for school or homework time! Do all this in the TCLMOVE app on your phone
The watch comes with our $7.99 Pay Monthly Smart Plan. This plan lets the watch stay connected 24/7 without having to worry about talk, text or data balances.
The Kids Watch by Alcatel requires use of the TCLMOVE app. Download the TCLMOVE app from the App Store or Google Play.
Keep your kids safe and secure while giving them all the freedom they want. Get the Kids Watch by Alcatel - a friendly watch that links your kids to you. Stay in touch with your child and see where they are without giving them access to the internet and social media. Your child can call, send voice messages and emojis straight from their watch. With built-in GPS you can see where they are with the TCLMOVE app.
- Keep in touch: Be able to stay in touch with your kid without the need for a smartphone! Your kid can call, voice message and send emojis to a contact list you choose
- Set a safe zone: Choose an area, such as school or home, as a safe zone. When your kid leaves this are, you'll get an alert straight to your phone letting you know they're on the move
- Check on your kids: When your kid's at school or a mate's place, you can check on their location using the TCLMOVE app on your phone
- Send an SOS alert: In an emergency, there's a button on the side of the watch. When held, an SOS alert will go to all the contacts on your kid's watch, letting everyone know there's a problem
- Helping your kid learn to tell the time: The Kids Watch by Alcatel can switch from analogue to digital. Your kid can get into the digital world while learning how to tell the time on a traditional analogue clock
- Games: No need to hand over your phone for long car trips. Your kid can play a game on their watch instead
- Water and dust resistant: The watch is resistant to water and dust, but check your kid's taken the watch off before they shower or go for a swim
- Customisable: You can choose which features your kid can access at any time. Turn any off when it's time for distraction-free focus. This is ideal for school or homework time! Do all this in the TCLMOVE app on your phone
The watch comes with our $7.99 Pay Monthly Smart Plan. This plan lets the watch stay connected 24/7 without having to worry about talk, text or data balances.
The Kids Watch by Alcatel requires use of the TCLMOVE app. Download the TCLMOVE app from the App Store or Google Play.
Keep your kids safe and secure while giving them all the freedom they want. Get the Kids Watch by Alcatel - a friendly watch that links your kids to you. Stay in touch with your child and see where they are without giving them access to the internet and social media. Your child can call, send voice messages and emojis straight from their watch. With built-in GPS you can see where they are with the TCLMOVE app.
- Keep in touch: Be able to stay in touch with your kid without the need for a smartphone! Your kid can call, voice message and send emojis to a contact list you choose
- Set a safe zone: Choose an area, such as school or home, as a safe zone. When your kid leaves this are, you'll get an alert straight to your phone letting you know they're on the move
- Check on your kids: When your kid's at school or a mate's place, you can check on their location using the TCLMOVE app on your phone
- Send an SOS alert: In an emergency, there's a button on the side of the watch. When held, an SOS alert will go to all the contacts on your kid's watch, letting everyone know there's a problem
- Helping your kid learn to tell the time: The Kids Watch by Alcatel can switch from analogue to digital. Your kid can get into the digital world while learning how to tell the time on a traditional analogue clock
- Games: No need to hand over your phone for long car trips. Your kid can play a game on their watch instead
- Water and dust resistant: The watch is resistant to water and dust, but check your kid's taken the watch off before they shower or go for a swim
- Customisable: You can choose which features your kid can access at any time. Turn any off when it's time for distraction-free focus. This is ideal for school or homework time! Do all this in the TCLMOVE app on your phone
The watch comes with our $7.99 Pay Monthly Smart Plan. This plan lets the watch stay connected 24/7 without having to worry about talk, text or data balances.
The Kids Watch by Alcatel requires use of the TCLMOVE app. Download the TCLMOVE app from the App Store or Google Play.
1 x TCLMOVE watch
1 x Charging cable
2 x Quick start guides
1 x TCLMOVE watch
1 x Charging cable
2 x Quick start guides
1 x TCLMOVE watch
1 x Charging cable
2 x Quick start guides
Terms and Conditions
These terms and
conditions apply in addition to Spark’s standard Pay Monthly mobile
terms. View Pay Monthly mobile
terms
Smart Plan details
Smart Plan is a Pay Monthly mobile plan
that can only be bought in conjunction with the Spacetalk Kids Watch or Alcatel
Kids Watch (Watch). A subscription to the Smart Plan is included with each
purchase of a Watch. Watch not available for sale separately. Smart Plan not
available for use with other devices.
The monthly
subscription for the Smart Plan includes mobile services (including calling,
messaging and data) required for standard domestic Watch use by children within
New Zealand. No overage charges apply for standard New Zealand calls, texts or
data use. Smart Plan doesn't include any value-added services, extras or
roaming. No sharers can be added to this plan. International calls will be
charged at Spark’s standard rates.
Spark holds only limited stocks of the
Watch – available while stocks last only.
The Smart Plan and Watch is available to
Spark consumer customers only.
Machine-to-machine services, tethering
(hotspots), use for business purposes, use other than standard domestic use by
children or any other similar activity that Spark considers to be non-standard
personal usage is prohibited (Prohibited usage).
If we consider you're engaging in
Prohibited usage we may ask you to stop such usage and if it continues, remove
your subscription immediately with notice.
Service may be suspended, terminated or
restricted for misuse or interference with our network. Spark reserves the
right to remove the offer or the plan from the market in accordance with our
standard terms.
Cancellation
The Smart Plan can be cancelled at any
time by providing 30 days' notice. The agreement will end and charges will stop
30 calendar days after we receive your notification. If you buy the Watch on an
interest-free payment plan and cancel before you've paid off the full balance,
the total outstanding balance on your interest-free payment plan must be paid
on termination.
Your information and the App
Call and SMS numbers and location
data are visible to Spark using the 4G mobile network. For information about
how Spark processes this information, see section 14 of Spark’s standard Pay
Monthly mobile terms.
Mobile services (including calling and
data) for parents or caregivers on their devices (including when using the App)
isn't included in the Smart Plan.
Kids Watch by Alcatel and TCLMOVE App
To use the Watch, parents or caregivers must also download the
TCLMOVE App (App). The App enables parents or caregivers to manage contacts,
features and tracking. The App is available on iOS or Android only.
Your use of the TCLMOVE App is governed
by a separate agreement between you and Alcatel. See Alcatel terms and conditions for details
Personal information about you
and your child will be processed by Alcatel Lucent via the App and the
Watch. Find out more about how Alcatel Lucent will handle that
information
Pay Monthly
Learn more about standard mobile rates. Visit our standard rates pagePrepaid
- Additional Minutes - 49c/minute
- Additional standard texts - 20c each
- Picture messaging - 50c each
- Video calling - 89c/minute
- International text messages - 30c each
- Casual data - $1/day for 10MB
- Additional casual data - 30c/MB
- Voicemail - 20c/retrieval
- Video messaging - $1 each
International Calling Rates (Direct-dial any landline or mobile)
- Australia, United States, Canada, United Kingdom and Ireland - 91c/minute
- Rest of the world - $1.43/minute
Endless Data
For personal NZ use on your mobile only. Excludes Roaming data. Max speeds reduce to 1.2 Mbps after you reach the allocated data usage cap on your chosen plan per billing cycle. You will still be able to use your data like you did before but you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. Machine to machine services, tethering, mobile hotspots or any other similar activity that Spark considers to be non-standard personal usage is prohibited (“Prohibited Usage").
Unlimited Calls and Texts
You get unlimited calls and texts to standard NZ and Australian numbers (you need to be texting or calling another person). Excludes premium and special numbers and roaming. Unlimited texts cannot be used for re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, machine to machine communication (including by using your SIM card in any other device), Cellular Trunking Units (CTUs), or any other activity that Spark considers to be non-standard personal usage ("Prohibited Usage").If we consider that you are engaging in Prohibited Usage we may contact you and ask you to stop such usage. If such Prohibited Usage continues despite notification from us, we may remove your subscription with unlimited texts immediately with notice.
Terms and Conditions
Spark Mobile terms and conditions and charges apply. Early termination fees (or repayment of the mobile phone subsidy if you have received one) may apply if your contract ends early.
Account fees may also apply. Find out about account fees
Learn more about interest-free payment plansLearn more about device offers: gift with purchase terms and conditions
Data Bonus Terms and Conditions
Bonus data: Spark terms and conditions apply. Bonus data on $39.99, $59.99, $79.99 and $99.99 Pay Monthly Open mobile plans only. After 12 months your data will revert to the standard plan allocation. To receive the offer, your plan must be renewed each month for 12 months. Includes upgrades and new connections. Bonus data does not rollover.