Free nationwide delivery is available for all mobile and accessory orders. Our partner CourierPost will deliver your order in one to three working days. Rural addresses can take up to five working days. CourierPost deliver to any street, rural address or PO Box in New Zealand. CourierPost always ask for a signature on delivery. If no one is available to sign for your order, they'll leave a Card to Call.
Can’t wait for the courier to drop off your brand new smartphone? Select Click & Collect when you buy online and you can pick it up on the same day from a store near you. Click & Collect is available at selected stores and subject to product availability. Please review delivery information during check out.
Get more when you're with Spark. Get Lightbox Standard Plan and Spotify Premium on us on a huge range of mobile plans. Plus, get access to 1GB free WiFi per day when you connect to one of our Wifi zones; there are over 1000 nationwide. Check out what is included in your plan to make sure you're getting the most out of it.
To use the watch, you need to subscribe to the AllMyTribe service, which costs at least $6.99 a month (in addition to the Smart Plan charges). To do this you'll need to download the AllMyTribe App and pay these charges to AllMyTribe via that app. If you stop paying the subscription, you'll no longer be able to use the contacts, features and tracking for the Watch.
Your use of the AllMyTribe App is governed by a separate agreement between you and MGM Wireless Holdings Pty Ltd. You'll pay the AllMyTribe subscription fee directly to AllMyTribe and AllMyTribe may change that fee in accordance with its contract with you. See AllMyTribe terms and conditions
These terms and conditions apply in addition to Spark’s standard Pay Monthly mobile terms. See Pay Monthly mobile terms
Smart Plan is a Pay Monthly mobile plan that can only be bought in conjunction with the Spacetalk Kids Watch or Alcatel Kids Watch (Watch). A subscription to the Smart Plan is included with each purchase of a Watch. Watch not available for sale separately. Smart Plan not available for use with other devices.
The monthly subscription for the Smart Plan includes mobile services (including calling, messaging and data) required for standard domestic Watch use by children within New Zealand. No overage charges apply for standard New Zealand calls, texts or data use. Smart Plan doesn't include any value-added services, extras or roaming. No sharers can be added to this plan. International calls will be charged at Spark’s standard rates.
Spark holds only limited stocks of the Watch – available while stocks last only.
The Smart Plan and Watch is available to Spark consumer customers only.
Machine-to-machine services, tethering (hotspots), use for business purposes, use other than standard domestic use by children or any other similar activity that Spark considers to be non-standard personal usage is prohibited (Prohibited usage).
If we consider you're engaging in Prohibited usage we may ask you to stop such usage and if it continues, remove your subscription immediately with notice.
Service may be suspended, terminated or restricted for misuse or interference with our network. Spark reserves the right to remove the offer or the plan from the market in accordance with our standard terms.
The Smart Plan can be cancelled at any time by providing 30 days' notice. The agreement will end and charges will stop 30 calendar days after we receive your notification. If you buy the Watch on an interest-free payment plan and cancel before you've paid off the full balance, the total outstanding balance on your interest-free payment plan must be paid on termination.
Call and SMS numbers and location data are visible to Spark using the 4G mobile network. For information about how Spark processes this information, see section 14 of Spark’s standard Pay Monthly mobile terms.
Mobile services (including calling and data) for parents or caregivers on their devices (including when using the App) isn't included in the Smart Plan.